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“Stayed for 10 days - it's fine”

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Magnuson Hotel Creston
Ranked #8 of 11 Hotels in Creston
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Stayed for 10 days - it's fine”
Reviewed 12 November 2013 via mobile

Is it a 5 star Fairmont? No. Is it clean, affordable and laid back? Definitely.

I was there for 10 days for work spending most of that time during the day in the room. It was quiet and came with free wireless internet. The cleaning staff were helpful and friendly. The owners were hands off and nice enough.

This place has a horrendous reputation based almost entirely on the previous owners. The room I stayed in was freshly renovated, with bamboo hardwood floors, nice modern paint colours, and it was clean, quiet and warm. It had a nice little kitchenette, and it's right beside a grocery store, several restaurants and a BC liquor store.

Is there room for improvement? Of course, but for the price, any minor shortcomings were not worth complaining about in my opinion.
For the price, it is an excellent value.

Stayed November 2013, travelled on business
Helpful?
Thank djftoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnusonHotelCreston, Owner at Magnuson Hotel Creston, responded to this review, 10 May 2014
Thank you for your detailed review. We are working at improvements daily, trying to create value and comfort, while continuing a focus on cleanliness and service.

Terry and Christina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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72 reviews from our community

Traveller rating
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    16
    4
    3
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11
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Swift Current, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2013

Out of all the rooms that were open we were put beside the maintence/laundry room. Nothing but banging around that woke us. We got here and had no water when we checked in the people at the desk didn't even tell us the plumber had to come over and tell us. Then we had 2 cable guys come in without knocking to install new cable. The owner should of told them we had checked in. They then continued to install new cable while we were in the room.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnusonHotelCreston, Public Relations Manager at Magnuson Hotel Creston, responded to this review, 10 May 2014
We are sorry you had such a terrible stay with us. Renovating a hotel is no excuse for paying customers having a bad experience. That being said, there was an obvious mix up with your room that could have been fixed quite easily, had we known at the time. We do not do laundry or maintenance at night so I apologize for whatever you heard while sleeping. We have had positive reviews on value,location and cleanliness. We continue to improve rooms and are working hard at providing top notch customer service. We would love an opportunity to show you a great stay, the next time you are in Creston.

Rick - Front Desk
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Wetaskiwin, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 October 2013

We first had a look at the room they offered and it was fine. It had some renovations made - the best of which was the bed and linens. So comfortable!! They are working hard at renewing the rest of the suites and showed great appreciation to us for staying with them. They are facing a huge job and I was happy to support their efforts.

Room Tip: Just ask to see the room first.
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swans0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnusonHotelCreston, Owner at Magnuson Hotel Creston, responded to this review, 10 May 2014
Thank you for taking the time to review our hotel. The rest of our suites are now renovated. We do appreciate your support and look forward to seeing you again.
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Nanaimo
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 September 2013 via mobile

This is an old motel, there is no doubt. We stayed one night I
And we had a newly renovated room. The room just had a low cost makeover, but the bed was comfortable and the room was clean. The price was good and would stay again for an overnight trip. Check the room out first, they offered to let us see it. They have an excellent Thai restaurant on site. Highly recommend the Restaurant.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Duckie2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnusonHotelCreston, Owner at Magnuson Hotel Creston, responded to this review, 10 May 2014
We are glad the beds and cleanliness of your room was to your liking. I will pass your kind words on to our cleaning staff and to the staff at the Kootenay Thai Resturant.

Terry and Christina
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bowl02
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 June 2013

Ask to see your room first. We got a newly updated room. Very clean and everything we needed. Comfy bed with new comforters. The Thai Restaurant in the motel makes the stay worthwhile. A world reknowned chef from Vancouver created a fantastic meal. 2 minute walk west, has a lovely restaurant called Nannas' was great for breakfast. We stayed 2 nights. Working guys staying across from us, but never heard a sound. Chairs to sit outside is always nice. Not a 5 star, but did the trick. New owners working hard to update.

Room Tip: Ask to see it first
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  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laurel e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnusonHotelCreston, Owner at Magnuson Hotel Creston, responded to this review, 10 May 2014
Thank you for taking the time to review our hotel on TripAdvisor. Renovations are a huge undertaking but we are up for the challenge. Unfortunately Nannas' have closed their doors this spring of 2014. I will have a couple of new local eating establishments for you to enjoy on your next visit with us.
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Additional Information about Magnuson Hotel Creston

Property: Magnuson Hotel Creston
Address: 800 Northwest Blvd, Creston, British Columbia V0B 1G4, Canada (Formerly Hacienda Inn)
Region: Canada > British Columbia > Kootenay Rockies > Creston
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #8 of 11 Hotels in Creston
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Magnuson Hotel Creston 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
The Magnuson Hotel Creston provides quality dining, lodging and licensed lounge facilities with breathtaking views of the Selkirk Mountain Range and Creston Valley. We are located within minutes of downtown Creston, the Creston Valley Mall and the Creston Valley Museum. All of the renovated rooms are furnished for comfort, with standard features of free high speed wireless internet, free local calls, alarm clock radio, microwave, fridge, keurig coffee maker, wall hanging TV and individually controlled air conditioning and heat. ... more   less 
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Also Known As:
Hacienda Hotel Creston

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