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“The Bellagio of Creston BC”
Review of Ramada Creston

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Ramada Creston
Ranked #2 of 11 Hotels in Creston
Certificate of Excellence
Reviewed 23 June 2014

Very impressed with service and quality of what could be considered a basic hotel. Extremely clean and room presentation on entry was that of any 5 star hotel I have stayed in. Although listed as continental breakfast it was very pleasant and had a separate gluten free offering.

  • Stayed: June 2014, travelled on business
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Thank Marian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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139 - 145 of 204 reviews

Reviewed 23 June 2014

I booked the Ramada Creston on line - when we arrived last week - there was lots of parking, excellent customer service by the young lady at the front desk. The room was very clean, the beds were comfortable, everything worked in the room. When we checked out - Rhonda, the manager, assisted us - she was super. We received a coupon for 20% off at Ricky's Restaurant as well. Our experience was perfect. We will stay there again! THANKS to all the great staff at the Ramanda Creston! C&G From Calgary.

Room Tip: The staff are helpful and will accommodate your needs.
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  • Stayed: June 2014, travelled with friends
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Thank CalgaryGirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

As repeat customers we still rate this hotel highly. Nice accommodation with excellent service from everyone. A credit to management and all the staff. The 325 sq ft room was modern and well set up. The complimentary buffet was great. It even had gluten free products. Lots of parking available. It has a fitness centre and a computer room along with room Wifi. The best rates were found online.

  • Stayed: June 2014, travelled as a couple
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Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

When I first stayed here the standards of customer service and cleanliness were very high. My last two visits have not been so great. The staff are no longer friendly and on our arrival they were more interested in talking to one another and playing with their phones than they were in registering us. Our room was not cleaned very well, with toothpaste in the sink, hairs in the bath tub and used coffee pod in the coffee maker. When we where leaving they could not find our receipt that had our credit card information on it and asked to see our credit card again. I checked our bank statement and seem to have been charged correctly, but perhaps if the woman registering us had put her cell phone down and paid attention to her job, she would not have lost our receipt.

  • Stayed: May 2014, travelled as a couple
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4  Thank Mhausman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

Rhonda was especially helpful. She was very accomodating. She proviced exceptional customer service at a great value. She won our business.Thanks Rhonda
Walter and Claudia Doroshuk, Rm 312, May 30, 2014

  • Stayed: May 2014, travelled on business
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Thank Walter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

I have stayed here twice in the past, but never again. Yes the beds are comfy, but the service is poor and the rooms are not very clean. The staff at reception are surley and disinterested and i'm sure the pillow cases on my bed had not been changed from the previous occupant as they were wrinkled and had hairs all over. Since my horrible stay here two months ago I have returned to Creston and stayed at the Magnusson which is much better. I recomend others to do the same!

  • Stayed: April 2014, travelled on business
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3  Thank Nick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chrystal K, Front Office Manager at Ramada Creston, responded to this reviewResponded 6 June 2014

We are sorry to hear that you feel your stay at our new hotel wasn't satisfactory. Your stay with us is of utmost importance and we take great pride in ensuring the highest level of cleanliness and guest service. We take your complaint seriously but are having difficulty locating your registration as no last name was provided. We are proud to be rated #1 on Trip Advisor and have received many compliments about our high standard of cleanliness and comfort. If you wish to discuss this further, please feel free to contact Mary at (250) 254-1111.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

We first stayed at this hotel in 2011, a few months after it opened, and we were just as pleased this time as we were then. Rhonda and her staff are all very pleasant and helpful. We actually stayed in the same room as the first time and it was just as clean and well kept as the first time. We have recommended this hotel to friends and will continue to do so.

  • Stayed: May 2014, travelled as a couple
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1  Thank Norma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ramada Creston

Address: 1-1809 3a Hwy, Creston, British Columbia V0B 1G8, Canada
Phone Number:
Region: Canada > British Columbia > Kootenay Rockies > Creston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Creston
Price Range: £94 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Creston 3*
Number of rooms: 65
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