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Le St Martin Bromont
Ranked #3 of 7 Hotels in Bromont
Certificate of Excellence
Reviewed 30 September 2013

We were hiking in the beautiful Mont Orford Park and stayed here for the night. This hotel has a boutique feel. Nice rooms, comfy beds and friendly staff. Continental breakfast was included and offered a nice variety of healthy choices. No indoor pool = no young children running in the halls! Perfect for a little weekend getaway. We would definitely stay here again!

  • Stayed: September 2013, travelled as a couple
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Thank chantal_less
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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83 - 89 of 246 reviews

Reviewed 8 September 2013

I recently spent one night at Le St-Martin Bromont while passing through the area on a business trip with three colleagues. The low-rise, stone-fronted hotel still looks new and is conveniently located just off of Highway 10; far enough away so as not to hear any traffic noise but close enough to make it convenient. Le St-Martin is surrounded by family-friendly chain restaurants (e.g., East Side Mario’s, Mike’s, St. Hubert), all within easy walking distance, and marks the start of a small grouping of stores under the Tanger Outlets banner. There was plenty of free self-parking in the adjacent lot when we arrived. The lobby area is small and is essentially just a counter in the entry hallway facing a couple of club chairs. What was more odd was the tiny space adjacent to the lobby counter that serves as the hotel’s “bar”. It was basically a cubby-hole with two bar stools set up on one side. Presumably one buys their drink there and then takes it into the breakfast room/TV lounge at the rear of the main floor space, separated from the lobby by a two-sided fireplace, or perhaps outside to the back patio in the warmer months. A large glass dispenser filled with cool water and sliced fruit was available in the lobby for the thirsty traveller. Check-in was quick, with service provided in both English and French, and the attendant was readily able to recommend several good restaurants in the area when asked. Room cards in hand, we all set off for our rooms. The hotel’s single elevator is located at its centre. The first floor is up a short flight of stairs from the lobby, or the elevator can transport you and your heavy luggage up the six-feet, if need be. As the room rate available to us through a negotiated company contract is extremely reasonable ($135/night, all in), we were all put in “classic executive rooms”, which we found to be spacious, clean and comfortable. The king-size bed was really quite comfy, with lots of pillows and still-crisp linens. The room also offered a cozy club chair with a matching ottoman, a large dresser that served as the base for the flat-screen TV and housed the mini-bar fridge and a basket of goodies available for purchase, plus a desk area and a length of low bench on which luggage could be placed for easy access. The bathroom had plenty of counter space and built-in shelves up one wall. A small hairdryer was attached to the wall, right over a tiny coffeemaker with two cups and saucers. Thick white towels were rolled and placed on the shelves under the sink. Standard travel-size toiletries were provided but not in a brand with which I am familiar. Bottled water, in two sizes, was available for purchase and a price-list was provided in case guests are interested in buying a hotel-style mattress or linens. There was no bath tub, but the shower was a nice, large, dark-tiled space with a glass door. A rounded soap dish attached to the wall in the far corner of the stall provided the only place to put any toiletries and there was nowhere close by to hang a wash cloth inside the shower or a dry towel on the outside. That said, the water pressure was good and there was a small handle that allowed for the showerhead to be more easily adjusted. Interestingly, the bathtub spigot was still installed in the wall, despite there being no tub, so it was possible to run the water to test the temperature before pulling the knob to start the shower, rather than trying to adjust the hot or cold water while already under the flow or while standing outside and trying to hold the glass door open. My room was on the top (third) floor and faced the front of the building, looking out on the parking lot, but I never heard a peep of noise from either inside or outside of the hotel all night long, even though the parking lot filled up and a significant number of rooms were clearly in use. The under-window heating/air-conditioning unit was easy to run and did keep the room cool, although I was cognizant of it coming on and going off while I was awake. (It wasn’t loud enough to disturb me once I fell asleep.) The TV offered lots of channel choices, including plenty in English. The alarm clock on one nightstand, which also serves as an iPod dock, was easy to see in the dark and also to program. This was particularly fortunate as when I called the front desk at 11 PM (by pressing “0” on the phone, as per the instructions) to try to book a wake-up call, there was no answer. I tried calling several times over the course of the next half-hour to no avail, as no one ever did answer and the system didn’t even try to transfer my call elsewhere within the hotel; it just rang and rang. A continental breakfast is included in the room rate and is served in the morning in the lounge area off of the lobby. There is a coffee machine and a rack of ceramic mugs or “to go” paper cups, as well as a hot-water dispenser and a selection of tea bags. Cold water and three types of juice served in pitchers were lined up along one wall. The grapefruit juice seemed to be pulp-free, which I appreciated. There were at least four types of dry cereal (ranging from traditional granola to Cocoa Puffs!) and three types of instant oatmeal packets to choose from, as well as a bowl of hard-boiled eggs. Several napkin-covered baskets were filled with assorted baked goods, including a variety of muffins, croissants and other such pastries. Bread (white, whole wheat and cinnamon raison) and various bagels were available for toasting in the two large, multi-slice toasters, with butter pats, jam and peanut butter packets, and little tubs of cream cheese there to complement them. Individually-wrapped cheese sticks and serving-size tubs of yoghurt were kept cool on ice next to a large bowl of whole fruits that included a hanging bunch of bananas. Only at the end of our meal did we finally see an attendant coming around to clear off the used tables and to re-stock some aspects of the buffet. Given that the breakfast is included in the room rate, I personally found the selection to be quite good. We didn’t have the chance to use the hotel’s outdoor pool, but I did sit outside for a bit on the rear patio deck that overlooks it after we returned from dinner. It was said that the pool was heated but it was not giving off any tell-tale steam on a cool evening, so I am not sure how warm it really would have been! Its random shape and size, surrounded by a ring of lounge chairs and a few tables and chairs under sun umbrellas, made it clear that the pool was for relaxing and cooling off and not for swimming laps. Just up the lobby stairs on the first floor, a room overlooking the large indoor Jacuzzi tub includes some basic gym equipment (i.e., treadmill, elliptical, bike) where one could get in some exercise, if desired. No one was using the hot tub when I peeked in, but it looked more like a small pool and could probably comfortably seat ten. An ice dispenser and a Pepsi machine are located in the hallway leading outside to the pool. Free wi-fi, requiring no password, is available throughout the hotel and was easy to pick up seemingly everywhere. Although my stay at Le St-Martin was short, it was pleasant and offered great value for everything that I needed. I would return without a moment’s hesitation. And the area was so charming, my next visit might even be for pleasure!

  • Stayed: September 2013, travelled on business
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1  Thank Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013 via mobile

We stayed at this hotel over Labour Day weekend. The service was great from check in to check out. My only complaints were that we were situated very close to the elevator, and it was rather noisy. It didn't help that other guests who woke up early didn't bother keeping their voices down while waiting for the elevator outside our door.
The continental breakfast was a but low on substance, but the coffee was delicious. Some scrambled eggs or grilled cheese would be a nice touch.
The bedside tables in our room appeared to be dusty. I suspect the dust was trapped under the glass top. Otherwise, the cleanliness was top quality.

  • Stayed: August 2013
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Thank MrsVMontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

Easy access from the highway. Clean and Quiet and relaxing. Excellent price-quality ratio. Close to shopping outlet and the town of Bromont. It's right next to a biking and hiking trail which takes you to the old town of Bromont.

  • Stayed: August 2013, travelled with family
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Thank Maralk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2013

We were 4 sister-in-laws out for a shopping getaway...and we decided to stay here because of he location. Very easy acces, close to the Outlets,, flemarket and the ols town of Bromont which is very charming. The hotel was clean, the staff friendly and the rooms well appointed and comfortable.The breakfast was good, coffee hot and plentiful.

  • Stayed: August 2013, travelled with friends
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Thank Canadiansue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2013

Even though we were told the hotel was full, we never felt crowded or the slightest bit overwhelmed by other guests. This hotel worked really well as we were visiting a ton of relatives and it gave us a peaceful respite from family events. We slept really well- not that usual for me when I travel. Comfy bed and great air conditioning. Staff was very friendly, especially Edward, who welcomed us home every evening and regaled us with local stories while we had a glass of wine in the lobby. Breakfast was a little more hearty than most, with tasty hardboiled eggs and croissants. I will say, however, finding a healthy meal anywhere nearby was difficult if not impossible. Lots fatty dishes and better restaurants seemed extremely crowded especially on the weekends. There is no restaurant in the hotel.

Room Tip: We stayed on first floor away from the lobby and it was fine. It might be nice to get an upper floor...
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  • Stayed: August 2013, travelled with family
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Thank HeidiS10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2013

Pros :
-The hotel is clean, and it looks good
-The rooms are big enough
-The beds and pillows are really comfy

Cons :
-The hotel is part of an outside mall, near the highway.
-The breakfast is unsatisfactory (not many choices).
-The price/value ratio isn't really good.

Some pros, some cons. Honestly, would have giving more than an average grade but... The manager (owner?) of the hotel ruined it for us.

While we were eating breakfast, the owner (blonde lady of a certain age - from what we got, she wasn't an employe) was cleaning the tables. She never greated us (a simple "Good morning" would have been nice) when we got to the buffet, or even smiled at us. She just went from a table to another while listening a morning show on TV in the breakfast room. The TV was so loud, we couldn't ear ourselves talk! We thought of asking her to please lower the volume, but she looked so uninterested to talk to us, so unfriendly... A person (not of our group) got fed up, got up, and turned the volume down a bit ; she looked angry, and a few minutes afterwards, took the remote, and raised the volume again. If you dislike having guests, and making them feeling welcomed, don't work at an hotel ! It is a pity, because the rest of the staff (desk) were very polite.

So, we didn't eat really well (breakfast was too light for my hubby), felt like we were disturbing, and couldn't drink our coffee in peace... Not a nice way to start a day, especialy on a holiday!
Anyway, we liked our stay, but it ended on such a sour note, we feel like we might try another hotel next time. It's not like there aren't any other hotels in the area...

  • Stayed: April 2013, travelled with family
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2  Thank Nathalie-Christian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vivebromont, Manager at Le St Martin Bromont, responded to this reviewResponded 23 July 2013

Dear customers,
Thank you for taking the time to write your comments and appreciation. We apologize for the negative attitude you experienced in the Lounge!
I can assure you that the person there was not the owner, nor the manager. We met with this employee to review the situation and put emphasis on our quality and courtesy standards.
We want to assure you of our commitment to delivering the best, courteous experience to all our clients.
Most sincerely
Johanne Gauvin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le St Martin Bromont

Address: 111 Boulevard du Carrefour, Bromont, Quebec J2L 3L1, Canada
Region: Canada > Quebec > Bromont
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Bromont
Price Range: £107 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Le St Martin Bromont 3.5*
Number of rooms: 70
Official Description (provided by the hotel):
Located at the entrance of beautiful Bromont, and within walking distance to a lifestyle shopping village and spa, le St-Martin Bromont is the perfect hotel for elegant, cosy, comfortable stay. Many packages available with Spa, ski, golf, restaurants, etc. Large indoor jacuzzi and seasonal outdoor pool. ... more   less 
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Also Known As:
Le St Martin Bromont Hotel Bromont
Le St Martin Bromont Quebec

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