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“Not bad at all” 4 of 5 bubbles
Review of Comfort Inn - Amherst

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Comfort Inn - Amherst
Ranked #2 of 5 Hotels in Amherst
Certificate of Excellence
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Not bad at all”
4 of 5 bubbles Reviewed 4 August 2014

Stayed here for a week on business. Place was easy to find and check-in was simple. I'd requested a room with a microwave when booking. They didn't put me in one at first, but they switched me. They said there aren't many microwaves in the hotel. The room overall was nice (I had a second floor room near the back). Traffic noise was pretty much non-existent. The air conditioner worked great, but the thermostat I think needs calibration. I set it to 20 degrees on my first night and woke up in the middle of the night with the room at 15 degrees. Setting it at 25 degrees seemed to work just fine though. Microwave and fridge worked fine, clean, and looked new.

Of course, Amherst is small so location is not a huge issue if you have a vehicle, but this place is pretty much across the street from groceries, department stores, gas stations, etc.

Breakfast consisted of cereal/milk, boiled eggs in a fridge, yogurt, and waffle makers. The hot protein alternated between bacon/cheese omelets and sausage/egg patties. Coffee, juice, and water were available. The breakfast room is quite nice, although a little small. Perfect for the 5 to 10 people that were there at 6:30 am, but any more than that and it'd be quite crowded.

Internet was wireless. It was slow at times, but not the worst I've ever had. There's a desk with computer and printer down by the breakfast area. Not a private place, but could be useful if you needed to print something.

Overall, pretty good at this price I felt. As this is the first and only place I've ever stayed in this area, I'm not sure how it compares to the other places.

Room Tip: Get an upper floor room near the back.
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  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hormuz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 5 August 2014
Dear Guest,

We would like to thank you for taking the time to complete the Tripadvisor survey.

It was great to read such an awesome detailed report of our Hotel.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Amherst.

Sincerely,

David Smith
General Manager
Comfort Inn Amherst
902 667 0404
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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116 reviews from our community

Traveller rating
    34
    43
    24
    11
    4
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Centreville, Canada
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Great sheets. CLEAN!!! Comfy beds. Corridors Immaculate. Bedside lamp inadequate for reading but was overcome by moving the desk lamp. Breakfast was best skipped. It will definitely be my choice of accommodations from now on when in the area. No disappointments here. Good price too.

Room Tip: Ask for room 126
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank digby d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 16 July 2014
Dear Guest,

Thank you for taking the time to fill out the Tripadvisor survey with such positive feedback! We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you can return soon.

Sincerely,

David Smith
General Manager
Comfort Inn Amherst
902 667 0404
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario, Canada
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Non-smoking hotel completely remodeled including new carpet, bedding, frig, comfortable tub, good LG tv, quiet room. Breakfast room small but new with protein choices including eggs, meat and yogurt. Would stay again.

Room Tip: All non-smoking rooms, no elevator
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  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank noah53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 2 July 2014
Dear Guest,

We would like to thank you for taking the time to complete the Tripadvisor survey.

Thank you for choosing to stay with us during your visit to Nova Scotia.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you can return soon.

Sincerely,

David Smith
General Manager
Comfort Inn Amherst
902 667 0404
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, New Hampshire
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 bubbles Reviewed 28 June 2014

Just a clean room, no pool, no amenities, mediocre breakfast. This hotel has been recently renovated, so it is fresh condition. Refrigerators in room are a nice touch. Staff is friendly. Fast food and a local family restaurant within walking distance.

Room Tip: We stayed 2 times within a 1 week period, on the way in to NS and on the way out. Even though our 1s...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RayCornerstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 30 June 2014
Dear Guest,

We would like to thank you for taking the time to complete the Tripadvisor survey.

Thank you for your repeat business and we appreciate your kind words about the staff.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Amherst.

Sincerely,

David Smith
General Manager
Comfort Inn Amherst
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
110 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 12 June 2014

As senior citizens traveling with 2 heavy suitcases and two heavy computer bags, we had booked a first floor room, and paid extra for the privilege as this facility has no elevator. When we arrived, we were told they did not have any available rooms on the first floor, which we had reserved. Too bad, but reservations were not really guarantees or so we were told. The clerk did offer to help carry our bags upstairs, and she did do that. The room was dimly lit with only two small lamps, and the only way to make coffee was to either unplug a lamp or the refrigerator or balance the coffee maker on the edge of the sink in the bathroom. The "breakfast" area was very small with only 3 small tables, and surprise, surprise, nothing empty. We handled our own bags down the stairs. The manager was not on the property during any of our stay. He did respond by Email and phone to our complaints.

Room Tip: Don't book here expecting to get the room you reserved. We were told plainly that reservations w...
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Jefferson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 25 June 2014
Dear Guest,

We would like to thank you for taking the time to complete the Tripadvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

I do apologize for the mix up in room type and the affect it had on you experience during your stay.

Sincerely,

David Smith
General Manager
Comfort Inn Amherst
902 667 0404
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halifax, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

Needed a place to spend one night while travelling. Clean, hotel with typical hotel rooms. Comfortable beds, nice breakfast, friendly staff. What you would expect from a Comfort Inn. We would be happy to return.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Scott0604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 17 May 2014
Dear Guest,

We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us on your trip.

I am glad you enjoyed your stay and I will pass on your kind comments to the staff.

Thank you again for staying with us and I hope you return soon.

Kind Regards
David Smith
GM Amherst Comfort Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bonn, Germany
Level Contributor
282 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 bubbles Reviewed 4 May 2014 via mobile

The hotel recently has been renovated similar to other Comfort Inn's elsewhere, with the room decor still looking to be cookie cutter in appearance. Our room was clean, but not particularly inviting, and the lighting either interfered with the television due to reflection or, when the bed lamp was not on, the desk lamp didn't provide sufficient light to read. Although updated, the walls between rooms still are "thin" with bleed through conversations and television. The hotel is far enough off of the highway, and perpendicular to the road, that there is little road noise apparent in the rooms. The morning "hot" breakfast was adequate and consistent with other Comfort Inn menu selections, which seem to have become standard throughout North America. Overall, the accommodations were satisfactory, deserving an average rating.

Stayed May 2014, travelled with friends
Helpful?
1 Thank LopingianTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, General Manager at Comfort Inn - Amherst, responded to this review, 6 May 2014
Dear Guest,

Thank you for your kind words and I am very glad you enjoyed your stay.

We are all very excited about the renovations and the new hot breakfast selection.

Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Amherst.

Kind Regards
David Smith
GM Amherst Comfort Inn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn - Amherst

Property: Comfort Inn - Amherst
Address: 143 South Albion St., Amherst, Nova Scotia B4H 2X2, Canada
Phone Number:
Region: Canada > Nova Scotia > Amherst
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Amherst
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn - Amherst 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Comfort Inn Amherst is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Our friendly and helpful staff will be happy to assist you from the moment you arrive to ensure that your stay with us is comfortable and enjoyable. Our newly renovated rooms provide the best in convenience and comfort including, 32' Flat screen TVs and Free WiFi. Our central location offers easy access the World Heritage Site at The Joggins Fossil Centre or go exploring in nearby Parrsboro at the Fundy Geological Centre. Make the Amherst Comfort Inn your base for an exciting family vacation or productive business trip. ... more   less 
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Also Known As:
Amherst Comfort Inn
Comfort Inn - Amherst Nova Scotia

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