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“Disappointed ...”
Review of Imperial Motel

Imperial Motel
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Imperial Motel
Ranked #6 of 8 Hotels in 100 Mile House
Reviewed 16 September 2013

A week ago, on our way up north again, we stayed at the Imperial Motel in 100 Mile House. We have stayed at this motel before, as has our son and his family. It is an older motel but when we stayed a year ago, it was quiet, clean and the price was fair for the age of the room. The owner at that time was a wonderful, friendly character!

This trip however, there are new owners. Upon arrival we were surprised at the new higher price, but it was late and we needed to rest.

The first thing we noticed about the room was that it was very stale smelling. There was no plug for the tub and we had to ask for one - first explaining what it was we needed. Although the room was quiet, it was not clean, there was mould in the toilet (obviously it had not been used/cleaned for sometime), and worst of all - there were crumbs in the bed!!! Too tired to make a change of rooms or leave, we stayed. We usually ask to see a room before we pay and stay but this time we were too tired to follow through - such a disappointment!

When checking out I mentioned to the owner all the issues in the room. All I received was a shrug and an “Oh, sorry about that.” Should have checked the room before we paid!!!

We will keep driving next trip -

  • Stayed: September 2013, travelled as a couple
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2  Thank DV199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
imperialmotel100, Manager at Imperial Motel, responded to this reviewResponded 26 April 2014

Hi! I don't blame you for your negative review, I would be disappointed too. I would like to say that we have a new manager and a new head housekeeper, therefore such an event as this shouldn't happen again. Sorry that your stay here wasn't as good as it should have been.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (25)
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15 - 21 of 25 reviews

Reviewed 17 August 2013

For the weary traveller that just needs a basic comfortable, quiet and clean place to stay, I would hightly recommend this motel. It is not fancy, the furniture is a trifle outdated and they could use a few more plug ins, but for the price, you would definitely get value for your dollar. The bed was very comfortable. The staff is very pleasant and acommodating.

  • Stayed: August 2013, travelled solo
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1  Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2013

We have been staying at the Red Coach Inn for many years but have did not go there this time because of it's steady decline. We booked a queen bed room and were given a free upgrade to a king bed. The manager was very friendly and helpful and even took the time to talk to us in the morning to see if our stay went well. An older hotel that has been kept up fairly well with more improvements on the way according to the manager. We would stay here again, you can't beat the price and good personal service.

Room Tip: Had an upper level room which was nice an quiet, although we did here some noise from the stairwell...
  • Stayed: August 2013, travelled with family
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1  Thank William V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2013

My fourth or fifth stay here. It's an older motel but reasonably well kept up. New owners seem to care and are quite friendly. Lots of construction crews in the area were staying here, but they were good guys, early to bed and early to rise, very considerate about not making noise in the morning.

Good wifi in my room which was next to the office. All the amenities you could want are within walking distance, including a Timmies, off sale liquor store, and supermarket.

  • Stayed: July 2013, travelled solo
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1  Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

Motel is older, but worked for crew while we completed a project in 100 Mile House. Booking rooms and not being sure of exact numbers as some members of crew were trying to stay with family members in area, but hadn't contacted them up until day before we went, manager was very accomodating. As other contractors were also booking, we asked for enough rooms to cover everyone, and were allowed to finalize number or rooms at check-in, with-out paying any penalty for not taking 2 of the rooms. Was alright just to sleep there - no pool or other amenities.

Room Tip: No extras - just getting an older room.
  • Stayed: June 2013, travelled on business
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Thank RandyW523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2013

We were really fried (110 temps along the way) when we arrived and the room seemed like an oasis. The room was spacious, with good Wi-fi, fridge, and in-room coffee service. Service was great, and the price was right!

Room Tip: Don't be put off by the exterior.
  • Stayed: June 2013, travelled as a couple
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Thank DJSwift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012 via mobile

Reasonable rate for your basic needs when you just want room for th night. I work on road and having access to my vehicle from the parking lot is necessary. I've stayed in run down places normally mismanaged by foreign owners. This is a locally owned business and they have excellent customer service. Anytime I'm driving through 100 Mile house I will always stay here. Clean, professional and a nice desk to do my paper work. Kitchenettes are also available, though they were all booked when I arrived.

  • Stayed: May 2012
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1  Thank Robinleesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Imperial Motel

Address: 250 Cariboo Highway 97, 100 Mile House, British Columbia V0K 2E0, Canada
Region: Canada > British Columbia > Cariboo > 100 Mile House
Amenities:
Room Service Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in 100 Mile House
Price Range: £45 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Imperial Motel 2*
Number of rooms: 26
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