When I called to see if there was availability the website put me through to the toll-free number. I tried to book a pet friendly room, which was no problem on the phone but then was cut-off. I was only a minute away from the hotel at this point so I arrived and asked the front desk staff if there was a pet-friendly room assuming there would be as I was just speaking to someone telling me there was. The front desk staff simply said no. I had no interest in arguing as I was tired. Now looking at their website it says they do not even allow pets.
Not sure where the miscommunication was Holiday Inn but I suggest you get it straight.
Happily stayed at the Days Inn down the road, half the price, allowed pets, very friendly service and a great room.
- Official Description (provided by the hotel):
- New Whitecourt, Alberta Hotel Offers Convenient Location The newly built Holiday Inn Express Hotel & Suites in Whitecourt, AB is right next door to all the amenities Whitecourt has to offer. Within minutes of all local attractions and business parks. Our Whitecourt hotel is ideal for business travelers who plan to attend meetings in the area. Our free high-speed, wired and wireless Internet access will keep you connected during your stay, and the business centre and meeting facility will help you conduct business while on the road. Leisure travelers will enjoy lodging at our Whitecourt, AB hotel while they experience everything the area has to offer. During your stay at our hotel in Whitecourt, take the time to enjoy a workout in our fitness centre, and be sure to try one of the many choices at our Express Start hot breakfast bar each morning. Check out our great Whitecourt hotel deals and book with us today. This hotel does not have a swimming pool. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hotel & Suites Whitecourt Alberta