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“Highly Recommended”

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Holiday Inn Express Hotel & Suites Whitecourt
Ranked #5 of 15 Hotels in Whitecourt
Victoria, Canada
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Highly Recommended”
Reviewed 29 June 2014 via mobile

Walked in to make a reservation. The front desk staff were very helpful and played peek a boo with my youngest! Reasonable price for a family, quiet rooms, great breakfast. Would stay here again in a heartbeat!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andreaadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanya S, General Manager at Holiday Inn Express Hotel & Suites Whitecourt, responded to this review, 25 July 2014
Dear andreaadams,

While we do appreciate all our guest reviews, it is especially heartwarming when they are due to our staffs interaction with the guest no matter how big or small they may be!

You have beautiful daughters! They are super cute and like to play shy but not for long, eventually they were giggling and happy. I am happy that we were able to make them feel comfortable, we all know travelling with smaller children can be tiring so I am happy to hear that the room was quiet and acceptable for you and your family.

Thank you for the great review and next time you are in town I hope you have the same experience if not better!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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70 reviews from our community

Traveller rating
    24
    36
    4
    3
    3
See reviews for
11
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35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 25 June 2014 via mobile

The hotel is conveniently located in out of the main highway even if it is closer to the railroad than most of the hotels in the area. It is not very close to restaurants or shopping facilities, but it offers a complimentary continental breakfast quite well assorted. The rooms are nice and clean and the staff is friendly. The gym is small and there is just a whirlpool (closed during my stay). Anyway it is standard Holiday Inn Express fare without any gimmicks attached. If in need of an accommodation in the area I would definitely recommend it. For longer stays probably not the optimum choice though.

Stayed June 2014, travelled on business
Helpful?
Thank Matteo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dawson City, Canada
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 June 2014

When I called to see if there was availability the website put me through to the toll-free number. I tried to book a pet friendly room, which was no problem on the phone but then was cut-off. I was only a minute away from the hotel at this point so I arrived and asked the front desk staff if there was a pet-friendly room assuming there would be as I was just speaking to someone telling me there was. The front desk staff simply said no. I had no interest in arguing as I was tired. Now looking at their website it says they do not even allow pets.
Not sure where the miscommunication was Holiday Inn but I suggest you get it straight.
Happily stayed at the Days Inn down the road, half the price, allowed pets, very friendly service and a great room.

  • Stayed June 2014, travelled solo
    • Service
Helpful?
1 Thank Heidi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanya S, General Manager at Holiday Inn Express Hotel & Suites Whitecourt, responded to this review, 18 June 2014
Dear Valued Guest,

Thank you for taking the time to make us aware of the conflicting information. I will be contacting the correct department to ensure that our website displays the correct information. We appreciate all feedback as it give us an opportunity be create a better service experience for our guests.

I hope that if you return to the Whitecourt area you will give us an opportunity to serve you.

Regards,
T Swanson,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince George, British Columbia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 February 2014

This hotel afforded my Father and I with everything that we needed to enjoy our stay. The Continental Breakfast provided us with an excellent choice and variety of items. The pancake machine was a definite hit.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASpencer19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, Canada
Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 January 2014

My husband and I stay at this Hotel for 4 nights. Rooms very comfortable and lots of room. Breakfasts one of the best we have had in a long time. Love the "pancake machine" - very tasty - variety everyday from ham omelettes, scrambled eggs, sausage patties, bacon or ham - great choices. The staff was very friendly.Also, different breads for making toast, English muffins etc. Coffee nice and hot and lots of it.
Internet was easy to connect to and worked very well when we were there.
Would stay here again when we travel to Alberta.

Room Tip: Off Highway 43 but very easy to find - well worth the effort to drive a little bit further through W...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Floozie_Queen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 December 2013

previous night at another hotel was awful!. Checked in and got a 17 room, right next to the elevator. quite apprehensive upon arrival as i needed sleep. room turned out to be excellent and the noise generated from the frequent elevator use was barely noticeable.

I spent 2 nights here and did not lose any sleep, in fact I woke rested and ready for the long work days.

The location is excellent and i do recommend this place to everyone I work with.

Room Tip: even number rooms face away from the highway
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gavin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abbotsford, British Columbia, Canada
Level Contributor
128 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 4 December 2013

Very nice hotel. About four years old. Stone floors in the lobby. Hotel is very nicely decorated, and very clean...even in the middle of a blizzard. Rooms are quiet, beds comfortable. Breakfast was plentiful and well laid out. Staff was friendly and quick. Only glitch I had was really bad internet service. I would happily return.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Whitecourt

Property: Holiday Inn Express Hotel & Suites Whitecourt
Address: 4721 49 St | Box 359, Whitecourt, Alberta T7S 0E8, Canada
Phone Number:
Region: Canada > Alberta > Whitecourt
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Whitecourt
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Whitecourt 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
New Whitecourt, Alberta Hotel Offers Convenient Location The newly built Holiday Inn Express Hotel & Suites in Whitecourt, AB is right next door to all the amenities Whitecourt has to offer. Within minutes of all local attractions and business parks. Our Whitecourt hotel is ideal for business travelers who plan to attend meetings in the area. Our free high-speed, wired and wireless Internet access will keep you connected during your stay, and the business centre and meeting facility will help you conduct business while on the road. Leisure travelers will enjoy lodging at our Whitecourt, AB hotel while they experience everything the area has to offer. During your stay at our hotel in Whitecourt, take the time to enjoy a workout in our fitness centre, and be sure to try one of the many choices at our Express Start hot breakfast bar each morning. Check out our great Whitecourt hotel deals and book with us today. This hotel does not have a swimming pool. ... more   less 
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Also Known As:
Holiday Inn Express Hotel & Suites Whitecourt Alberta

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