We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never stay there again, No deadbolts on the hotel rooms!” 1 of 5 bubbles
Review of Gibsons Garden Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Gibsons Garden Hotel
Ranked #1 of 3 Hotels in Gibsons
Certificate of Excellence
Langley City, Canada
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Never stay there again, No deadbolts on the hotel rooms!”
1 of 5 bubbles Reviewed 28 June 2014

I would never stay there again. Walked in and no one was at the front desk waited 10 mins and then some old man told me to pick up the phone and then the guy would wake up. After checking in I knew this place was going to be bad. The hotel room I booked they upgraded my family to a bigger room due to the wait but after going in the room I found out there was no deadbolt lock and that is a serious thing. No deadbolt no security to protect my family. It took 10 mins to explain about the problem and get my money back. They did give me a refund and they told me maybe the next time I come they will have locks in the door. Customer service is poor and the doors need locks. But very clean room and so so updated. This place was a old folks home converted back into a hotel. Front entrance is not welcoming and very out dated and dark.

  • Stayed June 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank tylee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GibsonsGardenHotel, Manager at Gibsons Garden Hotel, responded to this review, 1 July 2014
Thank you for choosing Gibsons Garden Hotel. We are sorry to see you leave. First of all, the hotel use the key card lock system which is safer than the traditional key lock. We are appreciated that you bring up the safety issues due to not having an extra door guard for additional security and protecting your privacy. As a newly opened and recently remodeled hotel, we sincerely take your suggestions and will continue improve the hotel. The door guards are already ordered. We will install them once they are arrived. We hope to see you back again, as you can see the room that we gave you are newly painted with 32 oz commercial carpet, brand new black out drapes, 40" LCD TV, 95% new furniture, brand new king size Serta mattress, and new microwave, wall mounted hire drier, etc. 95% of our hotel guest rooms are newly renovated based on this standard.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

126 reviews from our community

Traveller rating
    38
    60
    19
    5
    4
See reviews for
37
42
5
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
Whistler, Canada
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 9 June 2014

The first room I was given was a renovated room on the lower level by the pool (under construction) and upon entering I noticed the room was covered in construction dust and the windows did not properly lock. Next.

The second room was on the upper level and while renovated it still needed some finishing touches. There was not a security lock / bolt / chain on the inside of the door. There was no covering over the hall light by the closet - just the light bulb. No iron in the iron holder. The new colour scheme was brown / beige but the old teal / pink table, chairs and currents remained. No screen on the windows. New vanity counter top with old outdated vanity below. The shower facets were different; one an old plastic knob, the other a new stainless steel knob. The tub and tiles were old but still decent. There was a smell of fresh paint in the room.

What disturbed me the most was walking by 2 rooms that were not renovated occupied by seniors living in the rooms. The doors were propped open by the tenants and the smell and appearance of the rooms were unpleasant.

The bed and pillows were lovely.

I've certainly stayed in places not as nice, but with a price tag similar to the Clarion in Calgary I would expect similar quality and this hotel doesn't have it yet. Potential to be a nice hotel, but not quite there yet.

The staff were wonderful, but they too are dealing with construction woes.

  • Stayed June 2014, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GibsonsGardenHotel, Manager at Gibsons Garden Hotel, responded to this review, 1 July 2014
Thank you for staying at Gibsons Garden Hotel. We appreciate your suggestions and commons. As a newly opened remoderned hotel, our improvement to the hotel is continuously and the first phrase of the renovation is 98% done by now. We are proud to be able to continuously look after the four senior residents who are friendly and kind. In addition, we wash their carpets periodically. Hopefully we will have a chance to show you our improvement.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Gibsons
22.4 mi away
Rockwater Secret Cove Resort
Rockwater Secret Cove Resort
#1 of 1 in Halfmoon Bay
4.0 of 5 bubbles 749 reviews
0.4 mi away
Sunshine Lodge Inn
Sunshine Lodge Inn
#2 of 3 in Gibsons
4.0 of 5 bubbles 56 reviews
11.5 mi away
The Driftwood Inn
The Driftwood Inn
#1 of 5 in Sechelt
3.5 of 5 bubbles 121 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
The Bonniebrook Lodge
The Bonniebrook Lodge
#2 of 15 in Gibsons
4.5 of 5 bubbles 88 reviews
11.7 mi away
Royal Reach Motel
Royal Reach Motel
#3 of 5 in Sechelt
3.0 of 5 bubbles 16 reviews
14.4 mi away
The Tuwanek Hotel
The Tuwanek Hotel
#2 of 26 in Sechelt
5.0 of 5 bubbles 309 reviews
Show Prices
Show Prices
Show Prices

Been to Gibsons Garden Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gibsons Garden Hotel

Property: Gibsons Garden Hotel
Address: 963 Gibsons Way, Gibsons, British Columbia V0N 1V8, Canada
Phone Number:
Region: Canada > British Columbia > Sunshine Coast > Gibsons
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Gibsons
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Gibsons Garden Hotel 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Gibsons Garden Hotel Is a newly renovated hotel centrally located in the town of Gibsons. It is only a 15 minute drive from the Langdale ferry terminal, and walking distance to all of the local restaurants, cinema, shopping, marina & nature trail (Mahond Trail). Whilst staying with us enjoy the newly renovated swimming pool, convention room, fitness room and atrium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Odigeo and Agoda so you can book your Gibsons Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing