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“Beware of Manager Paul or Peter what ever he prefers be called!”
Review of Kokanee Chalets

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Kokanee Chalets
Spuzzum, British Columbia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Beware of Manager Paul or Peter what ever he prefers be called!”
Reviewed 23 May 2014

Poor organizational bookings for our large party of just under 50 people.

Yes we were noisy the first night of the 3 we stayed regardless of the thousands we dropped, there he he showed his appreciation with sticking his fingers and shouting in women's faces that were trying to talk about the problem we created.

But then again his family were the drama queens ranting, raving, crying and slamming doors.

But that's okay because this place is all about Paul, his family and of course his bike which happens to be the same ride God rides. I'm left with an impression that it's all "about him", including the bad people skills and arrogance he displays!

Needless to say, a service charge of $31.50 for coming and designating me to reset the electrical breaker that was constantly tripping during our breakfast gathering.

Wrong type of business for you Bud, good luck with that!

  • Stayed May 2014, travelled with family
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Helpful?
4 Thank Blain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 26 June 2014
Kokanee Chalets Resort is a family orientated atmosphere. We pride ourselves on being clean, quiet and fun for everyone who stays with us. Belligerence, loud noise, and rowdy groups at night will not be tolerated as it has an affect on everyone at the resort - not just the people making the noise.

We are committed to our policies regarding rowdy night time behavior and people or groups who choose not to follow them will be confronted and may be asked to leave our resort. Everyone gets the same treatment. No matter how much money they spend.
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48 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
Elkford, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

We camped at Kokanee Chalets 4 yrs ago and really liked the area and the Campground so much that we put our name in for a seasonal spot for the following year. As luck would have it we got a call that fall for a spot and jumped at the oppurtunity. We just love it here, Paul and the rest of the staff have been so good to us, They go out of their way to make us comfortable. The park is quiet, not a party atmosphere that most parks have, and Paul makes sure of it. There's a public beach 10 min away, lot's of hiking trails close buy, we golf Riondel when were down there, Half Hour drive from the park, Great course for the novice golfers. I own a Boat and Moore it 10 min from the Campground, Great fishing in Kootenay Lake, Rainbow up to 25lbs, Kookanee, Bull Trout etc. Water in the summer is great for swimming and water skiing, My wife and I enjoy Kayaking if were not fishing. We tend to spend alot of our time on the lake which makes having our own spot at Kokanee Chalets so nice, sit and relax on our deck, or enjoying a fire in the evening with friends, anyway you look at it it"s has everything to offer and more.

  • Stayed August 2013, travelled as a couple
    • Value
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Dale R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 26 June 2014
Thank you so much Dale and Trudy for the awesome review! We look forward to providing you with the same quality of stay over the coming years :)
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Sandpoint, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

Seems as though the Kokanee's campground has been one of my summer's highlights forever - it has that many fond memories and great experiences. This campground has some of the finest sites I've ever seen, plus great staff and friendly campers. There is some excellent golf to be found at Kokanee Springs and the nearby beach is welcome refreshment on warm summer days. I love this place!

  • Stayed August 2013, travelled with friends
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Review collected in partnership with this hotel

Helpful?
1 Thank Steve K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 8 March 2014
Hi Steve,
Every year we look forward to seeing your cheerful smile. Thank you for writing a review and see you this summer!
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Medicine Hat, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2014

I have been tent camping at Kokanee Chalets every summer for several years. Food and gas at reasonable prices are available just down the street. Excellent hiking trails are a 15 minute drive away in the direction of the ferry. There are a number of nice rocky beaches a five minute drive in the other direction. The water is great.

  • Stayed August 2013, travelled solo
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Review collected in partnership with this hotel

Helpful?
2 Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 8 March 2014
Hi Donald,
Thank you for your review of our tent sites. We are pleased to host you, year after year :)
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Cranbrook, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 February 2014

We have stayed at the Chalet Campgrounds numerous times for one week at a time. The sites are larger then most. We love the campfire experience and availability of firewood delivered to our site on request. The campsite is always very clean and quiet. The staff are very friendly and helpful. Access to the lake is close and a world class golf course is across the street. Lots to see and do in the area. This is our favourite campground. Would definitely recommend it to a friend.

  • Stayed July 2013, travelled with family
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Review collected in partnership with this hotel

Helpful?
2 Thank Campfire_Dog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 8 March 2014
Hi Campfire Dog,
There truly is nothing like sitting down and watching an open flame. We think it's good for the soul.
Thank you for your review. See you again soon!
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Calgary, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 February 2014

Quiet cabins and campsites tucked into a beautiful forest. It makes you forget about the craziness of city life.
They are also sponsors of a great event called The Kootenay Gut Buster. 2 day comedy concert that happens just across the road. Lots of fun
www.kgbcomedy.com

  • Stayed July 2013, travelled with friends
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Review collected in partnership with this hotel

Helpful?
Thank DaddyMakk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 8 March 2014
Hi DaddyMak,
Wow! Nothing like getting a review of excellence from a famous entertainer like yourself! No joke ;)

We are so pleased that you enjoyed your stay with us when you travelled to Crawford Bay to perform in the annual comedy show. You were very entertaining. Can't wait to host you again this year!
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Edmonton, Alberta, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 February 2014

The romance is for the location, scenery, hospitality and tradition. I've returned year after year for the past 20 and each one brings a new love for it. The Chalets blend rustic feel and modern facilities just so. The hosts are friends now, very welcoming and helpful. Love the course, best score 77. Somehow you feel like you own the course when you're out there. Marshall's seldom show up and when they do, it's usually to welcome you, not push you. I hope to do another 20 years.

Room Tip: Any Chalet is good.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank Anne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KokaneeCam, Public Relations Manager at Kokanee Chalets, responded to this review, 8 March 2014
Hello Anne,
Like you, we fell in love with Crawford Bay. With the mountains, the fresh air, the sun and the golf course! Thank you for writing a review. Looking forward to seeing you out here again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Kokanee Chalets

Property: Kokanee Chalets
Address: 15981 Highway 3A Crawford Bay BC V0B 1E0 Canada | Kootenay Lake, Crawford Bay, British Columbia, Canada
Region: Canada > British Columbia > Kootenay Rockies > Crawford Bay
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #1 of 4 Speciality Lodging in Crawford Bay
Price Range (Based on Average Rates): £
Number of rooms: 50
Official Description (provided by the hotel):
Not just any Kootenay Lake Hotel! Our family friendly resort offers cabins, guest rooms, and a full campground.Our beautiful and rustic paradise is nestled in a cedar forest. We offer cabins, hotel rooms and serviced RV / camping sites. Kokanee Chalets is the ideal place for your holiday, golf vacation or family reunion. Check out our wonderful community of Crawford Bay and our local events! ... more   less 

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