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“Great Hotel to deal with!”

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Comfort Inn & Suites Surrey
Ranked #7 of 19 Hotels in Surrey
Certificate of Excellence
Reviewed 25 April 2012

We use the Comfort Inn when we have colleagues come in from out of town. I have never received a complaint from our colleagues regarding the hotel. When there was a minor issue with the shuttle service that we have also set up through the hotel. Once the issue was brought to their attention, it was dealt with right away.

There was an occasion where one of our colleagues became ill with the flu and had to stay at the hotel in bed all day. The front desk some how caught wind that he was sick and went over the Tim Hortons and personally brought our sick colleague soup to his room. This hotel has great staff and nice rooms.

The hotel is very clean and I’ve been told the breakfast they provide in the morning is delicious.

Stayed: February 2012, travelled on business
Thank a w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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170 - 176 of 227 reviews

Reviewed 20 April 2012

My wife and I had a 3 night stay at your lovely hotel recently. We received everything requested.Booking and check-in were seamless and fast.All staff was very friendly and courteous.Room was very spacious,and spotless.My wife and I truly enjoyed the very comfy pillows.Service and value is unsurpassed.This hotel will be our home away from home,always. Thank You.

Room Tip: All rooms are great.
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  • Stayed: April 2012, travelled on business
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Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

Clean and affordable. We were there for kids sports events. The staff was professional and helpful. Good stop for Business overnight stay. No pool unless you wish to walk across parking lot to a very busy community pool. Two tickets for pool use per day when you ask at front desk. This was a nice option if you were there mid week when the pool is not as busy. Breakfast was decent. Overall good quality place to stay at a decent price. Decent beds as well.

  • Stayed: April 2012, travelled with family
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Thank luckybeerlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2012

The hotel itself was wonderful from start to finish. The hot breakfast - great! Over all, great price, terrific staff-all very professional and friendly, very clean, very quiet. Would absolutely recommend! A true diamond in Surrey! Our Midget AAA girls’ team stayed here on our recent trip to Surrey for the Pacific Cup. We were playing at the Sports Centre next door. We were able to leave our gear at the arena so did not have to deal with that in the rooms, however the rooms were spacious and could have accommodated the gear. Traveling with a hockey team is expensive and because we are a girls’ team we cook for our girls a lot. The hotel allowed us to use the breakfast room to feed the team and even prepare meals (we brought our own equipment). In return we left the breakfast area as clean as it was when we walked in. Some hotels do not let teams do this anymore because other teams have not respected the hotels space. If you are a team using the hotel please respect this privledge. Thanks!

Room Tip: Corner room we had was great as it had windows on 2 sides, very bright. All rooms we had were spaci...
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  • Stayed: April 2012, travelled with friends
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Thank Sheila B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

I have been staying at this hotel two to four times every month for the last two years. I could not ask for anything better than the service I have received and what I hear from other guests during breakfast. Management has done an exceptional job training the staff and ensuring every guest receives a high level of service. Keep up the good work!

  • Stayed: April 2012, travelled on business
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Thank Blake M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnSurrey, General Manager at Comfort Inn & Suites Surrey, responded to this reviewResponded 19 April 2012

Hello Blake,

Thank you for taking the time out to leave those wonderful comments. We appreciate the kind words and I am excited to share your comments with our staff.

Superior customer service is one of the most emphasized points with our staff and is also stated in our Mission Statement.

"To consistenly exceed our guests expectations and provide superior customer service, while becoming the leading hotel for business and leisure travellers in the Surrey/Langley area."

Your comments ensure us we are on track with our mission statement. We look forward to seeing you again next week and like always, your prefered room will be ready and waiting your arrival.

Warm Regards,

Roop Kooner
General Manager
Comfort Inn Hotel & Suites Surrey

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2012

I have stayed at the Comfort Inn and Suites, Surrey two times for business and have been pleased with the great service and value. Booking and check-in were seamless and fast. All the staff I met were friendly and professional. The room was spacious, clean and well appointed. I enjoyed the numerous, comfy pillows. The toiletries in the bathroom were a little average but honestly at the rate I was paying, I have no complaints. The hotel was also very quiet despite being quite full. The deluxe breakfast is very good and they just added hot dishes like scrambled eggs and bacon to the menu in addition to waffles, cereals, fruit, hard boiled eggs, pastries, juice, coffee, tea, etc. I found the hotel convenient with good parking. I would not hesitate to book again.

Room Tip: Steps away from Tim Horton's and a decent pub for a quick meal. A few minutes drive from many c...
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  • Stayed: February 2012, travelled on business
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Thank LoriB42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

We recently held a three day business meeting in the Comfort Inn.
I can not say enough for the service, property and the rooms. The rates for the rooms were excellent, the amenities excellent, and the meeting facilities were exactly what we required.
The staff were excellent, right from the check in, to the service for the continental breakfast each morning.
Our sales manager and banquet manager handled all of our requirements, right down to the last minute details.
We will definitively consider the property in the future for other meetings.

  • Stayed: January 2012, travelled on business
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1  Thank Jean P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Surrey

Address: 8255 166 St, Surrey, British Columbia V4N 5R8, Canada (Formerly Super 8 Surrey)
Phone Number:
Region: Canada > British Columbia > Surrey > Fleetwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Surrey
Price Range: £72 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Surrey 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Centrally located in an area with easy access to Vancouver and the US border, this hotel provides spacious accommodations with superior service and amenities. Guests at the Comfort Inn & Suites Surrey wake each morning with a comfortable sleep in our pillow-top beds and a delicious hot breakfast served in our dining room. You will also enjoy fast free high speed internet, in room coffee makers, daily newspaper and free parking. Our Guest Service Agents will also be pleased to direct you to wonderful local restaurants, golf, shopping, attractions and more. Also, kids under 16 stay free. COMFORT IS ALL IN THE DETAILS ... more   less 
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Also Known As:
Comfort Inn & Suites Surrey Hotel Surrey
Comfort Inn And Suites Surrey

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