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“Great hotel if you're playing at Surrey Sports Centre”

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Comfort Inn & Suites Surrey
Ranked #9 of 19 Hotels in Surrey
Certificate of Excellence
Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great hotel if you're playing at Surrey Sports Centre”
3 of 5 bubbles Reviewed 5 February 2013

We recently stayed here while our daughters' team was in a hockey tournament at the Surrey Sports Centre. Overall we had a good experience but had both pros / cons with the hotel. We would stay again if we're at a hockey tournament at the Surrey Sports Centre.

The good points were:
- the Surrey Sports Centre is right across the parking lot from hotel (could walk to our hockey games)
- nice large rooms (we had a king suite)
- decent free breakfast
- free coffee / hot chocolate / tea all day
- let our team use the Tynehead meeting room for free for team get-together

The not-so-good points were:
- sofa bed only had bottom sheet and when I called the front desk they said that was how they come (they did offer to give me a queen top sheet to use)
- sofa bed was not very good quality, okay for my 10 year old daughters but not for anyone larger
- tv's were a bit small
- most of the ice machines were not working
- initially the fridge in our room wasn't working; took a while to get a replacement and then for it to get cold

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanWaldo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    112
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    8
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • Any
English first
Langley, British Columbia, Canada
1 review
5 of 5 bubbles Reviewed 26 January 2013

We had the Jacuzzi suite for the night and loved it! A 2 way fireplace between the bed and the Jacuzzi. Then when we went to bed the pillows, bed and bedding were so comfy! The staff was friendly and breakfast was amazing.... so many choices!

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
261 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 338 helpful votes
5 of 5 bubbles Reviewed 14 December 2012 via mobile

Ive stayed here in the past and have enjoyed the sercive and comfort of this location. We had one of the suites lots of room to spread out and VERY COMFY beds. Other furniture was fairly comfy as well for a choice hotel. Breakfast in morning was good. Hot eggs and bacon were available as wekk as waffle maker and normal pastries cereal yogourt and coffee and juice.

Convenient sports bar with good food and a tim hortons, which lacked a bit in service but doughnuts were still good.

A great place to stay while in the area.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KJ9000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 20 November 2012

Our Church group had an overnight function at this hotel. This hotel will suite your budget whether you're staying for personal or business agenda. Comfort Inn is very flexible to your food cravings as they allow outside food. With this policy, your group can save a lot of money in ordering food from your preferred vendor. The hall is functional with a working kitchen. (Just a tip: if you're renting the bigger hall, might as well rent the smaller hall to have full control of the space.)

The double queen bedrooms and king bedrooms were spacious enough for 4 people. Our guests had a comfortable stay.

The staff were friendly and accommodating. If you're planning for your next group function, it is worth checking out this hotel.

God bless!

  • Stayed November 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Maria22Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
201 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 13 November 2012

First off a cheerful welcome by a cute front desk girl (nice if you are a guy).
Rooms are big, but mine had a smell like someone had been smoking in the room.
Called front desk the sprayed some air freshener but that only worked for an hour or so.
Nice spacious room, but like I said a little 20" TV in a monster room...just ridiculous!
Two other issues....right beside some big rec centre so cars coming and going all the time.
Also I found their weekend rate quite high.
So this place score only average cuz the nice staff and big room were counterbalanced by the smell, minute TV, cars coming and going, and high rate.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Margesmister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComfortInnSurrey, General Manager at Comfort Inn & Suites Surrey, responded to this review, 30 November 2012
Hello Margesmister,

Thank you very much for your review. Im glad you enjoyed the size of the room and the overall friendliness of the staff.

I'm sorry to hear that you found the TV in your room to be small. All our rooms have a minimum 32" flat screen TV and many of the rooms have 37" and 42" TV's as well. Our suites will all have two flat screen TV's, one in the living area and a seperate flat screen TV in the bedroom.

We are also proud to be a 100% smoke free hotel since we opened only four years ago.

We look forward to seeing you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burlington, Canada
1 review
5 of 5 bubbles Reviewed 30 October 2012

The meeting was a hit everyone had something good to say they love the meeting room; we had no issue on the parking which was really good! Ismael was a rock star as always he is so good to me.

For the first night of the stay the beds were a little uncomfortable but it was nice and clean and still beautiful, I wanted to stay thank you for giving me a late check out.

For the second night we were in room 211 I believe love love that room the bed is supper comfortable and love the division.

I’m really glad you were able to accommodate Barbara Hill Behar on upgrading her room she loved it. Thank you

The staffs are so polite and nice and inviting I wanted to stay thank you very much for the extra mile for Shaklee Canada Group.

Im looking forward on my return soon ;)

Micheline

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micheline S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bowen Island, Canada
Level Contributor
153 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 22 October 2012

Stayed here because of a wedding at NorthView Golf Course (4 minutes away). The rooms were nicely appointed... Very comfortable leather-type suede easy chair... FREE WiFi (an expected amenity these days)... as I said, Awesome Beds... had an amazing sleep! Only downer was the noise the toilet made when flushed (I think the flushing mechanism is going to go any day now in room 205). The handle on the Shower control was also loose.
We were pleasantly surprised to find that a 'basic' breakfast was also included!

Room Tip: We were on the front of the hotel on the 2nd floor... not a noise!
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Murray A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn & Suites Surrey

Property: Comfort Inn & Suites Surrey
Address: 8255 166th Street, Surrey, British Columbia V4N 5R8, Canada (Formerly Super 8 Surrey)
Phone Number:
Region: Canada > British Columbia > Surrey > Fleetwood
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Surrey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn & Suites Surrey 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Centrally located in an area with easy access to Vancouver and the US border, this hotel provides spacious accommodations with superior service and amenities. Guests at the Comfort Inn & Suites Surrey wake each morning with a comfortable sleep in our pillow-top beds and a delicious hot breakfast served in our dining room. You will also enjoy fast free high speed internet, in room coffee makers, daily newspaper and free parking. Our Guest Service Agents will also be pleased to direct you to wonderful local restaurants, golf, shopping, attractions and more. Also, kids under 16 stay free. COMFORT IS ALL IN THE DETAILS ... more   less 
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Also Known As:
Comfort Inn & Suites Surrey Hotel Surrey
Comfort Inn And Suites Surrey

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