I will be staying at the Comfort Inn in Surrey from Aug 2-5, 2013. My wife booked the Aug 2-4 dates weeks ago as part of a group rate for a family event. She called today to extend the stay by one night (a Monday) and was told that the hotel was completely booked and she should try the Holiday Inn Express.
I hopped on Expedia and it showed availability for the night in question, so I called the hotel from my cell phone. I inquired about the Monday stay without first giving my name and the desk clerk said they have 3 types of rooms available - 2 Queen, 1 King, or King Suite. I booked a room for the night without making issue over her lying to my wife about availability not 5 minutes earlier.
We have stayed at the Comfort Inn last year (see my very positive review). However, if the family event was not already booked for this hotel, I would not stay here because of the lack of integrity of the front desk clerk.
- Official Description (provided by the hotel):
- Centrally located in an area with easy access to Vancouver and the US border, this hotel provides spacious accommodations with superior service and amenities. Guests at the Comfort Inn & Suites Surrey wake each morning with a comfortable sleep in our pillow-top beds and a delicious hot breakfast served in our dining room. You will also enjoy fast free high speed internet, in room coffee makers, daily newspaper and free parking. Our Guest Service Agents will also be pleased to direct you to wonderful local restaurants, golf, shopping, attractions and more. Also, kids under 16 stay free. COMFORT IS ALL IN THE DETAILS ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn & Suites Surrey Hotel Surrey
- Comfort Inn And Suites Surrey