This was my second time staying at this location. My first experience was riddled with inadequacies, but I was told that there was some new staff still in training and I figured I would give it a second shot.
As mentioned throughout the reviews, the hotel itself is mediocre, there are definitely nicer Holiday Inn's, but I can't complain. Rooms are decently sized, beds are comfy. No free breakfast.
Staff issues yet again. Not anything huge, however it is particularly annoying. First, I arrived and they tried to put me in a room with two doubles when I booked a king. Wifi didn't work, and despite me calling front office and being told someone would call me back with a solution, no one ever did. Overally disappointed with customer service. Also, as a Platinum Club member, all I got was a $0.30 bottle of Nestle water.
- Official Description (provided by the hotel):
- This new Holiday Inn & Suites located on the border of Surrey, White Rock & Langley, features a heated indoor pool and spacious guest rooms with tea and coffee making facilities. The Surrey Museum, Fraser Downs Racetrack & Casino and Cloverdale Fairgrounds are all within 2 km.Free Wi-Fi, Free parking and a 32-inch flat-screen TV with large selection of HDTV channels are provided in every room at Holiday Inn & Suites Surrey East – Cloverdale. A lounge chair and a work desk are also provided.Rockwell’s Bar & Grill, located on the ground floor, serves breakfast, lunch and dinner. Guests can also enjoy a drink in the lounge. Room service is available.Both a fitness centre and a business centre are available complimentary for guest use. Holiday Inn & Suites Surrey East - Cloverdale also offers on-site guest laundry, vending machines and ice machines.Cloverdale Athletic Park, Cloverdale Baseball Park, Cloverdale Curling Rink & Cloverdale Rec Centre are all located within 1 km of the hotel. Northview Golf & Country Club and 5 more golf courses are within 5km of the hotel and Vancouver International Airport & Abbotsford International Airport are located 40km from the hotel. A shopping centre featuring multiple restaurants and stores is located across the street and we are in close proximity to all major Hwys (1, 10, 15, 99, 91) BC Ferries and USA Border Crossings ... more less
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