We were a family of 4 - stayed here for 2 days on a weekend just recently. I am quite disappointed as the staff was pretty friendly in the past, but somehow the weekend that we were there, the hotel was busy with tourists. So the staff was not helpful at all. I didn't get the sense that they are courteous, lively. Instead, I got a straight-faced, business-like demeanor. Our booking says complimentary breakfast, but when we checked in, we were provided with complimentary breakfast for 2 only. Their breakfast was overpriced, and it says "full breakfast buffet." However, for the price of $19.95 per person, it was not a full breakfast buffet spread at all. I paid $30 for my 2 kids, money I could have spent elsewhere with better choices. The room and the hallway are not your typical Sheraton. Boring, dull. The beds were what keeps me coming back because they are comfy. The location is good because it is close to Highway 1, and all the shopping and restaurants. We ended up having dinner and breakfast at nearby restaurants. I'm surprised that a review from Dalvir says "free parking." I paid $9 a day for ours. Overall, it's just an ordinary hotel. Also, we didn't get a refrigerator. Now I know you'd have to ask for one when you book.
I'd like to pay for the experience - sorry but I didn't get it here this time.
- Official Description (provided by the hotel):
- Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more less
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- Also Known As:
- Sheraton Surrey
- Surrey Sheraton