I will start off by saying the customer service was very good from the check in to checking out and making sure you were taking care of properly. I would have rated this hotel higher but I thought the restaurant pricing especially for breakfast was overpriced, the room I had on the preferred level could have been better. There was hair in the bathroom on the floor that was not mine, the walls and carpet seemed to be stained and it made it seem like it needed a good deep cleaning. The positives about the room was the Starbucks coffee for the room coffee maker, the robes were quite nice and the bed and pillows were very comfortable. Overall I stay in a lot of hotels and this was not one of the best but I think if these things are addressed this could be a good experience but with $30 dollar a morning for breakfast and paying for parking you may want to consider these factors if on a budget because it adds a lot to the room rate and it stands out more than the customer service.
- Official Description (provided by the hotel):
- Sheraton Vancouver Guildford Hotel, in British Columbia's Fraser Valley, is a four-star, 279 guest room hotel with a 26,000 sq ft conference centre near Stanley Park, Grouse Mountain, and White Rock. ... more less
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- Also Known As:
- Sheraton Surrey
- Surrey Sheraton