This was hotel room was a gift from my Mom for my husband and I for Valentines Day.
We were given a King Atruim room. The check in was smooth and we were sent up to our room. Upon walking into the room, we discovered a king size bed that was so concave that when you laid on it, you rolled into the middle.
My husband used the bathroom and the toilet wouldn't stop running and the toilet seat did not fit the rim of the toilet. When I grabbed the hotel info book off the table and opened it, the pages inside were sticky and stained and the book was stuck to the table. When I looked at the wall behind the table there was remenants of some fluid having been dripping down the wall. It started to feel like a bad episode of Dateline. (Don't bring out the black light)
Upon calling down to reception and discussing the bed issue, the receptionist said she would call me back. She called back and said she had no other Atruim rooms available and would send up the handyman to look at the bed as she thought perhaps the box spring has shifted.
My husband took over at that time and told them he was disgusted with the room and let them know what else was wrong with it. We were asked to come down the lobby. The front desk apologized profusedly and offered us the "presidential suite", which we took.
The room was better, but overall the hotel seemed run down and in major need of an overhaul. The room smelled of carpet fresh and overall felt dusty and had old cigarette burns in the tables.
I would never stay again. It is unfortunate that my Mom (who works hard for her money as a widower) spent so much of her money on such a disappointing hotel.
- Official Description (provided by the hotel):
- Experience the Tropics at the Pacific Inn Resort and Conference Center in White Rock, British Columbia. A tropical world awaits you within our glassed roofed atrium. A tour of the courtyard reveals a Central American theme accented with folk art from Mexico. Amidst the tropical setting, guests may enjoy a free form swimming pool fed by gentle waterfalls, a hot tub, sauna and fitness center health club. This self-contained oasis features full dining and leisure facilities. Enjoy the lively atmosphere of The Pantry, relax with a gentle surrounding of Rockwell's Lounge and for an unforgettable evening of fine dining, join us in Rockwell's Restaurant. Within close proximity to the Pacific Inn, our guests can enjoy the beautiful beaches of White Rock, stroll the pier and take in a round of golf. Whether you are on business or pleasure, the Pacific Inn Resort and Conference Center offers a warm friendly haven. See you soon. ... more less
- Reservation Options:
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- Also Known As:
- Pacific Inn Resort And Conference Centre Hotel Surrey
- Aston Pacific Hotel
- Aston White Rock
- White Rock Aston