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“Surprisingly upscale!”

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Ramada Surrey/Langley
Ranked #2 of 19 Hotels in Surrey
Certificate of Excellence
GreenLeadersSilver level
Victoria
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Surprisingly upscale!”
Reviewed 28 February 2013

Driving in from the southern Interior of BC, we were heading to the BC Ferry terminal in Tsawassen to get back home to Victoria. We weren't going to make the 9:00p.m. last boat, so we decided to stay somewhere close-ish. (It's about a 30-40 minute drive from the hotel to the ferry terminal).

We checked in, and were pleasantly surprised. We usually stay at moderately-priced 'chain' hotels, knowing that you can expect a decent standard.

The Ramada in Langley/Surrey was very nice. The covered driveway/carport was well lit, had an attractive fountain, and was a great first impression. I know, it's only a driveway, but in the pouring rain, a proper,large bright space to unload is appreciated.

We received a complimentary upgrade, and stayed in the Domaine du Chamberton Suite (named for a local winery, I think).

The room was very spacious, with a huge jacuzzi tub in the room, separate from the bathroom. I'm not usually so concerned about features like that, but after 8 hours of driving, it was quite nice to jump in the tub and watch a bit of TV with the jacuzzi bubbles going.

Room was clean, modern, with all the amenities you could need. A nice welcome note and chocolates topped it off.

We'd definitely stay again.

  • Stayed February 2013, travelled on business
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Helpful?
1 Thank rhh1443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-LangleySurrey, General Manager at Ramada Surrey/Langley, responded to this review, 1 March 2013
Thank you so much.

I honestly don't know how to express just how much a review of this nature resonates with us. We are tremendously flattered by your generous and kind words and appreciate that you took the time to submit your review.

We think that we have something for every traveler.....regardless of budget while still providing the modern and comfortable luxuries often seen at a more up-scale facility.

We'll make sure to welcome you back the next time you are passing through...make sure to check out our "On the Road Again" package. Stay one night for $99 and received a free $5 coffee coupon AND a $10 gas card. This offer is available until the end of May 2013. Our 'Romance' packages are always available too.

Kind Regards,
Virginia Trelenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Korean first
  • Any
English first
Penticton
2 reviews
Reviewed 22 February 2013

Rooms are little small, overall good, bed was comfy we have a pet so very Happy to have a Hotel that takes 4 legged family members, this is important to us.
Breakfast was the average continental you get at most hotels, would have been nice to have the waffle maker.
Pool not large but the kids had fun
Overall good value for the cost

  • Stayed February 2013, travelled with family
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    • Location
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Review collected in partnership with Ramada

Helpful?
Thank Cheryl M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelowna
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2013

We found the price we paid excessive for the accommodation.I would rate this hotel a 2 out of 5. Needs updating big time. No bathroom fan, no fridge. Drapes, carpet, bedspread and upholstery all had different patterns very ugly.

  • Stayed February 2013, travelled as a couple
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    • Location
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Review collected in partnership with Ramada

Helpful?
1 Thank Di K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-LangleySurrey, General Manager at Ramada Surrey/Langley, responded to this review, 19 February 2013
Dear Guest:

I'm terribly sorry that your time at the Ramada Langley/Surrey wasn't a pleasureable experience. Typically speaking, we hit a home-run with our guests by offering them a quiet, enjoyable and comfortable stay which is reflected in the price per room. It is too bad that when you had trouble operating the bathroom fan and couldn't find the in-room refridgerator that you didn't call our front desk for assistance. We could have helped you with instructions on the fan and the location of the fridge. Again, we are awfully sorry we couldn't provide the hotel experience you wanted but rest assured that all comments; good or bad, are taken seriously and are much appreciated.

Kind Regards,
Virginia Trelenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
1 review
Reviewed 13 February 2013

My wife and I recently attended a family event; staying two nights. We found this stay exceeded our expectations - central location, friendly helpful staff, clean and maintained premises. Breakfast (hot) options were wonderful, and pool hours generous ! There is an obvious service quality shown which makes you feel appreciated.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Bart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-LangleySurrey, General Manager at Ramada Surrey/Langley, responded to this review, 19 February 2013
Dear Guest:

Thank you very much for taking the time to post your message on our Trip Advisor page and especially for your kind words. It's messages such as this that tells us that we are doing the right things to ensure our guests have a comfortable and pleasant stay while visiting our hotel. We strive everyday to provide all of our guests with the best experience possible and I must say that your post gives us the enthusiasm to continue to our good work. Thank you.

Virginia Trelenberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Caledon, Canada
1 review
Reviewed 9 January 2013

I had the pleasure of staying at this hotel during a week-long business trip to Langley, BC. The hospitality was apparent from the moment I stepped in. I was surrounded by courteous and professional individuals who went out of their way to make me feel at home. My room was great! Comfortable bed and crisp sheets. Breakfast was also free and of great variety. Even though I was a 5-hour flight away from the wife and kids in Ontario, I felt right at home and will be staying here the next time I'm in Langley! Keep up the great work!

  • Stayed October 2012, travelled on business
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Helpful?
Thank marlowstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas, United States
2 reviews
Reviewed 3 January 2013

my family and I were visiting friends in Langley so decided to stay at this hotel. We loved our room and the staff was friendly. The kids loved the pool and I got a chance to work out in the fitness room.
Breakfast was simple but good. Parking was free. Overall great value. Will come back next time.

  • Stayed December 2012, travelled with friends
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Helpful?
Thank Nadya G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-LangleySurrey, General Manager at Ramada Surrey/Langley, responded to this review, 18 January 2013
Dear Nadya G.:

Thank you for your kind and generous review of our hotel and staff. Guest satisfaction is our top priority and it's comments such as this that keep us motivated to continue to provide a beautiful, comfortable and cost effective home-away-from-home to our valued guests.

We look forward to having you as a returning guest and you will be happy to know that by the time we see you again, renovations to the hotel will be complete. Renovation projects such as a brand new state-of-the-art fitness facility, executive boardroom, kitchen/dining room and an upgraded linen program are either complete or in progress.

In closing, thanks again for taking time to provide your review. We are working hard to raise the awareness of our property and it's comments such as your's that tell us we are moving in the right direction.

Virginia Trelenberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Surrey/Langley

Property: Ramada Surrey/Langley
Address: 19225 56 Ave, Surrey, British Columbia V3S 8V9, Canada
Phone Number:
Region: Canada > British Columbia > Surrey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Surrey
#2 Romantic Hotel in Surrey
#4 Business Hotel in Surrey
#4 Family Hotel in Surrey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Ramada Surrey/Langley 2.5*
Number of rooms: 83
Reservation Options:
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Also Known As:
Ramada Langley/Surrey Hotel Surrey
Ramada Surrey
Ramada Inn Surrey
Surrey Ramada

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