We stayed at the Ramada Langley, BC for the night before and night of my daughters wedding. When the bridal party checked in the night before the wedding at 11pm, the rooms STILL had not been cleaned and there was only one staff member on duty. The bride and the bridesmaids had to clean their own rooms in order to eventually get to sleep at 2am. The Groom and best man drove a hour to get back home to go to sleep in their own bed. What a nightmare! The next morning the cleaning staff walked into our room THREE times without being announced or invited. They actually walked into the grooms room and decided to clean around him as he got dressed for the wedding!! To top it off... the manager the next morning was completely unprofessional and rude! To end a perfectly horrible hotel experience... my husbands mother had all of her sentimental jewelry, given to her by her late husband, stolen. This situation caused the wedding to be two hours behind time and costed us $2000 extra in rentals an photographer costs. I would not recommend this hotel to my worst enemy. We are totally discussed with this hotels idea of SERVICE! It would have been more convenient for us to have stayed at home and drove the extra hour in the morning, than to have to deal with this!!
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- Also Known As:
- Ramada Langley/Surrey Hotel Surrey
- Ramada Surrey
- Ramada Inn Surrey
- Surrey Ramada