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“Great if you want your car broken into”

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Best Western Peace Arch Inn
Ranked #10 of 19 Hotels in Surrey
Slave Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great if you want your car broken into”
Reviewed 14 August 2011

The Peace Arch Inn is in what appears to be a nice area of Surrey - very close to White Rock. The hotel is new and rooms are nice. We had a nice night only to discover the next morning my car had been broken into and the window smashed. When I informed the front desk they told me "oh people have been telling us all morning" however they never tried to contact us to ask people that were coming down to breakfast if anyone with a Blue Ford Escape was here. The front desk wasn't very helpful about the situation and didn't really seem to care. Would never stay here again nor recommend it to people.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Trevor_Laf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Auckland
Level Contributor
63 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 26 July 2011

Great hotel. Our room was very clean and well presented. Breakfast was ok as far as Continental Breakfasts go. Staff at the reception were always friendly and helpful. Was disappointed that housekeeping didnt come and clean our room until very late in the day. We had been out all day and expected our room to be cleaned by the time we got back. In the end we just asked for our towels to be changed and told housekeeping to forget about the cleaning. I thought they were more interested in making sure rooms were ready for their new guests rather than their existing ones.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindyAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2011

We stayed here for 8 nights in May'11 as we were visiting family in Surrey, Vancouver. The location was ideal for what we required, close to family, skytrain, the boarder and Whiterock. Plenty of shops and amenities nearby for stocking up on water etc...and it was very handy to have a fridge, microwave and tea making faciities in the room.
Staff were very friendly and helpful and recognised us each day and would ask us how are visiting was going. The room was very spacious and comfortable and housekeeping would knock every day and replace the towels etc....
There was free wifi in the room which was very handy for staying in touch with home.
Would definatley stay here again!!

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tray_dub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2011

All I need to say is BED BUGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!nn

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jbll4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BestWesternPeaceArch, General Manager at Best Western Peace Arch Inn, responded to this review, 22 April 2011
I would like to apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. We have recently called a “bed bug expert” into our hotel for inspection and no bed bugs were found. We have never experienced a problem with bed bugs in the past and we are doing everything at our hotel to prevent bed bugs. Again, I apologize any inconveniences you may have had during your stay. Please know that we are taking your feedback to heart and our focus is on guest satisfaction.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Surrey hotels

Campbell River, B.C. Canada
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 August 2010

Our stay here was very good. We stayed for 4 nights and got a very good rate. The rooms were clean and adequate. The beds? More comfortable than my own. Shower was warm any time of day, plenty of towels. Everything was in good repair. The staff was friendly and helpful. The location was great for what we needed. We did not eat the breakfast offered, had other plans, but look like good standard hotel breakfast. My husband enjoyed the pool and hot tub every morning.
Ok, now for the 2 draw backs. The parking was an issue only when we got back later in the evening, the hotel was fully booked. Did find an odd spot but it worked.
We had tried to sleep with the window open but the street noise could be very loud. Eventually we closed the window and turned on the fan. That was a great "white noise" that did the trick.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy8992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buffy232
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 February 2010

We were pleasantly surprised by clean rooms and friendly staff at the hotel. They were very helpful and had maps at the ready and snack bags to take with on the road. The public areas were clean as well as the room. The computer was great with a nice printer; we were able to fax and print what we needed. The breakfast was good with hot coffee, cereal, pancakes, and oatmeal. We would recommend this hotel to others looking for affordable rooms close to the bus line. We were able to catch a bus and get to the sky-train to downtown. It took some time but was nice not to have to hassle with parking downtown.

  • Stayed February 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank buffy232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Albert, AB
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 November 2007

I stayed for 3 nights, the rate was $79/night. The room was very clean, the hotel was very clean, the gentleman working the front desk was very helpful as I had never been to Vancouver before, and he helped with directions. I didnt make use of the free breakfast, but it looked very standard, nothing extraordinary. It was in a good location in Surrey, right on King George, the main road, the only knock I have against it, is that the parking isnt the greatest. The pool and the hot tub were great!!

  • Stayed October 2007, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iceman091982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Peace Arch Inn

Property: Best Western Peace Arch Inn
Address: 2293 King George Boulevard, Surrey, British Columbia V4A 5A4, Canada (Formerly Econo Lodge)
Phone Number:
Region: Canada > British Columbia > Surrey > South Surrey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Surrey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Peace Arch Inn 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Located in beautiful South Surrey/White Rock area. The perfect setting to enjoy all the amenities of this beautiful location. 42 Deluxe rooms all including complimentary continental breakfast, indoor swimming pool, hot tub, sauna, complimentary high speed internet and coin operated laundry. Within walking distance to restaurants, the newest shopping district in the area. 3km from the famous White Rock Beach and Pier, Crescent Beach and Morgan Creek Golf Course. ... more   less 
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Also Known As:
Best Western Peace Arch Hotel Surrey
Best Western Surrey
Surrey Best Western

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