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“Always a Pleasant Stay!”

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BEST WESTERN Peace Arch Inn
Ranked #10 of 19 Hotels in Surrey
Williams Lake, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Always a Pleasant Stay!”
5 of 5 bubbles Reviewed 18 October 2013

We have been staying regularly at the Peace Arch Inn since it opened. We visit two or three times per year, and have experienced extraordinary service (Sav at the front desk in particular).
The hotel has a nice location on King George Blvd within 5 mins of many shops, restaurants, and City Center. There is a Subway and A&W on either side of the hotel.
The hotel has always provided nice, clean rooms. There is a better than average continental breakfast in the lobby. The pool and gym area are great. They keep the pool at a good warm temperature.
This is great choice for the White Rock/Surrey area.We won't stay anywhere else!
Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 reviews from our community

Traveller rating
    77
    75
    38
    17
    22
See reviews for
82
67
18
36
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Any
English first
Williams Lake, Canada
1 review
4 of 5 bubbles Reviewed 17 October 2013

Overall good experience. Only 3 issues Coffee in Breakfast area was horrible and fresh fruit was not so fresh. Location was hard to find if you don't have a online navigator also the Best Western Sign should be a light up one.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Maggie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 14 October 2013

We checked in Saturday afternoon due to a hotel switch. The original hotel we booked had misleading information on here about location. They graciously let us cancel, so we found this hotel much closer to our saturday night destination.
The gentleman at the desk when we checked in was polite....no complaints with customer service there. The rooms were reasonably clean, quiet...no issues here either.

So we check out at 11am & head to White Rock. 3 hours later we return to the hotel after we realize, neither of us packed the things we put in the fridge. The gent at the desk called up to housekeeping, she was just in the process of doing our room....so I went up to empty the fridge. I was told there was nothing in it...the icepack was on her cart. But the room attendant insisted it was empty besides the ice pack. Back to the desk, where the desk attendant argued with me, questioning if we already packed it. No, thats why we returned...he proceeded to second guess & defend the staff to being trustworthy, long time employee....this is the treatment I am most annoyed with...being told I emptied the fridge & they have no idea what happened to the stuff. Simple, someone took it. But to accuse us of lying about it was a first. I have stayed in many hotels & the odd time left things. Those things were always returned when I inquired.

Good thing it wasnt valuables.

  • Stayed October 2013, travelled with family
    • Value
    • Location
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Helpful?
3 Thank daisydreamdesigns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 20 September 2013

Unreasonable staff and very poor service. What customer should be charged for making a COLLECT call from her room? Not only is the fact of the charge unreasonable, but the extraordinarily rude and inflexible front desk employee, Sav, just lost Best Western a customer. Clearly he was not empowered to make decisions, and his opposite of friendly manner made what could have been a simple fix into an outrageous example of poor service.

  • Stayed September 2013
    • Value
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Helpful?
2 Thank WhirlwindAlaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 September 2013

This was our second visit to this hotel since we had a very nice experience during our first stay. As expected, the second one was as good as the first. The room is clean, the breakfast is good and the location is near White Rock.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ReyCamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
British Columbia, Canada
2 reviews
5 of 5 bubbles Reviewed 9 August 2013

The service by the front desk personnel was exceptional. They were very helpful and friendly. Would definitely stay there again. The rooms were a bit small but the location was great. Breakfast was standard continental and there was no orange juice, but the eating area was kept very clean.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Katarina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 bubbles Reviewed 6 August 2013

My check in was quick as I needed to be else where at a given time and reception helped y taxi driver with directions as I am from overseas and couldn't remember the location.
This hotel was in a great location for someone without a car and who likes walking. Was in town for a softball tournament and was able to walk the 20mins to the ground everyday. Also walked to White Rock which took me through some pleasant neighbourhoods. Also Morgan Crossing shopping mall was within walking distance. There is an ABC restaurant about 500m from the hotel and a A&W burger place next door.

My room had two double beds, fridge and a microwave and was very quite since it's location is on a highway.

Breakfast had a good selection of food both hot and cold although the dinning area is not all that large but up early and no problems.

Stayed here 10 years ago and had a great stay. 10 years laer I still had the same experience but the landscape has sure improved.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank julesten2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Peace Arch Inn

Property: BEST WESTERN Peace Arch Inn
Address: 2293 King George Blvd, Surrey, British Columbia V4A 5A4, Canada (Formerly Econo Lodge)
Phone Number:
Region: Canada > British Columbia > Surrey > South Surrey
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Surrey
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Peace Arch Inn 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Located in beautiful South Surrey/White Rock area. The perfect setting to enjoy all the amenities of this beautiful location. 42 Deluxe rooms all including complimentary continental breakfast, indoor swimming pool, hot tub, sauna, complimentary high speed internet and coin operated laundry. Within walking distance to restaurants, the newest shopping district in the area. 3km from the famous White Rock Beach and Pier, Crescent Beach and Morgan Creek Golf Course. ... more   less 
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Also Known As:
Best Western Peace Arch Hotel Surrey
Best Western Surrey
Surrey Best Western

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