I arrived at the hotel last night / this morning (2am) and was told that the hotel had been overbooked and so they had thoughtfully arranged for another room in the Sandman in Abbotsford.
"Really? Just for tonight or for all 4 nights I had booked?"
"If I had wanted a hotel in Abbotsford, why would I have reserved a room at a hotel in Surrey?"
They were going to pay for a cab ride to Abbotsford, once, which was less than useless; not having rented a car, how am I supposed to get around in the area I wanted to be, which is why I chose the hotel in the first place......
The front desk clerk expressed puzzlement, since "it shows the reservation was made in June," and I had received the email notification that the reservation was confirmed.
Anyone thinking of staying here had best cover their bases by calling any friends in the area to arrange to stay with the friends first, and then if all goes well the reserved room will actually be available but if it isn't, at least you have a place to stay.
- Official Description (provided by the hotel):
- Whether it's business or pleasure, Sandman Suites Surrey - Guildford has all the modern conveniences from comfortably furnished suites with plush bedding, on-site dining, high-speed Internet and sleek business facilities to suit all your needs. Located just south of Vancouver, and close to the US border, this Sandman is the perfect choice for your next stay. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com and Odigeo so you can book your Sandman Suites Surrey-Guildford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sandman Suites Surrey-Guildford Hotel Surrey
- Sandman Hotel Surrey
- Sandman Hotel Guildford