We arrived before check in time, however, Raman was accommodating and changed our room to one that was available at that time. The check in went smoothly. We settled into our room. We went back downstairs to figure out how to get to Holland Park. We were only in town for the Mumford and Sons show (May 24th). Grace was at the front desk and assisted us with a warm smile, in printing off directions to Holland Park, informed us of how the transit system worked, that we only had to take one bus there. Allowed a friend to park their car in their parking lot for the duration of the show (in other words, was accommodating and very nice at this request that, in my experience, most would either charge you a fee or outright say no). Overall I was highly impressed with Raman and Grace at their display of outstanding customer service skills. The hotel was easy to locate, close to where we had to go, and very clean. My experience at this hotel met all expectations for an out of town trip. I highly recommend them and would go back there again!
- Official Description (provided by the hotel):
- The Smart Choice among Vancouver Area Hotels! Welcome to the Holiday Inn Express & Suites Surrey. Located just outside of Canada's third-largest city, guests of our cozy hotel experience big city convenience with rural hospitality. Combining the best of the business and leisure worlds, our hotel in Surrey stands out from the crowd of other British Columbia hotels. Business travelers appreciate our convenient on-site meeting facilities, perfect for a corporate briefing, training seminar or board meeting. Even more convenient is our Surrey hotel's unbeatable location near local business and corporations, with easy access to the Trans Canada Highway and big businesses in nearby Vancouver. Guests in town on vacation find our location among the best of British Columbia hotels. Because we are located just east of Vancouver, our hotel's guests can enjoy the attractions and shopping downtown without forsaking the charming rural pleasures located further inland. Surrey's numerous recreational parks and outdoor activities are a sign of what lies just minutes away after escaping the city. Stay Smart at the Holiday Inn Express Hotel & Suites Surrey, and you can relax in elegant rooms with stylish decor and modern amenities, including free high-speed, wireless Internet access and a mini fridge and microwave in all rooms. Impressive among Vancouver hotels, our amenities include an indoor pool, hot tub, sauna and Fitness Ctr. And enjoy a free breakfast with a view of woodlands and wildlife. ... more less
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- Also Known As:
- Holiday Inn Express And Suites Surrey
- Holiday Inn Express & Suites Surrey Hotel Surrey
- Holiday Inn Express Surrey
- Holiday Inn Surrey