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“Terrible service!”

The Pony Restaurant
Ranked #3 of 24 Restaurants in Pemberton
Certificate of Excellence
Price range: US$0 - US$24
Cuisines: Canadian
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 5 August 2014

From the moment we set foot into this restaurant, we were made to feel most unwelcome. We were looking forward with hearty appetites to enjoying a lovely dinner with our dear friends and children on our way home from a beautiful hike to Joffre Lakes. After several rude encounters with our host and waiter, we decided to leave. What made me throw in the towel, was when our waiter seemed unwilling to help and clearly showed signs of being annoyed when I was trying to order a meal suitable for our son who has dietary restrictions. To boot, the menu was over-priced. Definitely worth the drive into Whistler, especially on a Monday when hardly any restaurant seems to be open for business in Pemberton. For outstanding, family friendly service and amazing wholesome pizza, I would highly recommend Creekbread in Whistler (Creekside).

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2  Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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173 - 177 of 296 reviews

Reviewed 5 August 2014 via mobile

Over priced, terrible service, incredibly hot. Yes I understand it is a long weekend, but you and five staff should be able to handle less than thirty tables. And if not that provide more staff for holidays and peak hours. Mains are over priced and over cooked (asked medium rare got med/well done and tuna should be cooked rare), steak should be served with a steak knife... Also when it is busy, apologize to customers don't complain and make then feel guilty for being there. I definitely won't be back and wouldn't recommend it.

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4  Thank Lesley Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Pemberton is in a beautiful location, and we really enjoyed the great food and friendly service at the Pony.

Thank Travel_Fan060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

We were caught up in the Iron Man road closure which closes off the road to Whistler hence we had a couple of hours to kill in Pemberton. The place was very busy with people in the same boat.
On waiting for a table a rather flustered and sweaty waiter greeted us, obviously under severe pressure with the amount of people in the place but he could not have been nicer. He apologised for the likely delays but welcomed us in to order if we were able to wait which we did - and Im glad !
The food that arrived was very well presented, piping hot and served with a great smile from a friendly waitress... what more can you ask for !

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Thank Vinegarhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2014 via mobile

Enjoyed a very nice steak here with a mussels appetizer. Great to sit on patio with amazing views of mountains. Service staff was very friendly.

Thank BartLasVegas_Nevada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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