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“Food is OK, and can be great, but service is always atrocious.”
Review of The Gallery

The Gallery
Ranked #4 of 11 Restaurants in Iqaluit
Cuisines: Canadian
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Montreal
Level 5 Contributor
84 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
“Food is OK, and can be great, but service is always atrocious.”
Reviewed 16 January 2013

First off, this place along with anywhere else in Iqaluit to eat, is expensive. I rated the VALUE poor, not because it is more expensive than anywhere else, but visitors need to be aware.

My review is based on many visits and not just one.

Very nice room with a great view of Frobisher Bay. Breakfasts are very nice and they have good range from FULL breakfasts to health conscious choices. Always good assortment of jams and such on table, and coffee is very good.

Lunch menu is good as well with decent variety. Supper menu is always good, with some very nice meals available. Wine list good, and all in all, you will get a good meal at the Frob.

BUT, any gains they make with the eats is always trumped by the level of service. A lot of the staff seems very disinterested or at least not trained or disorganized. Things like getting a coffee when you sit down in the morning for breakfast can actually take 10 minutes!!!! Try for a re-fill, I've always had to ask.

For me lunch is the worse. Clearly people are in here eating on there lunch "hour", and I've sat more than once at least 40 minutes into that hour before food arrives. And I'm not talking packed place. It is absolutely puzzling!!!!

Supper service, in my experience has been better, but may have more to do with the fact that I'm not rushing to start the day or am between meetings at lunch. I wish I could say it is a one off thing, but as others have stated, the poor service seems the norm.

Too bad, as the quality and variety of food is there to make this a truly super place for any meal, but until they do something with the service, it will remain a POOR rating from me.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank GreatWhiteMark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Visitor rating
    19
    23
    10
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Hamilton, Canada
Level 6 Contributor
148 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“well presented, good choices”
Reviewed 29 December 2012

There were good choices - elk was excellent as was the Artic Char. Decent wine list. You want past the open kitchen and it looked very clean. Went back several times

Visited December 2012
Helpful?
Thank footballSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iqaluit
Level 2 Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Service is always horrible”
Reviewed 22 July 2012

The turnover at this place is very high. I have never had great service here. The food is average and always takes way too long.

Visited February 2012
Helpful?
Thank Bernice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iqaluit
Level 2 Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Expensive and Gloomy !!!”
Reviewed 22 July 2012

Food tasted good. It took a really long time. The waiter was somewhat condescending and a little rude. Female supervisor ( manager ) spoke very rude to her staff and never smiles. I have been there many time and she is not very nice.
Wine list is very good.!!!

Visited July 2012
Helpful?
Thank jenny a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iqaluit
Level 5 Contributor
60 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
“Over price meals, snotty staff”
Reviewed 9 May 2012

The server was very french and tempermental. Like he was doing me a favor, and the prices were extremely high, even for the north.

Visited April 2012
Helpful?
Thank CryslynIqaluit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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