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“Absolutely Disgusting”

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Isaiah Tubbs Resort
Ranked #5 of 5 Hotels in Picton
Ottawa, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Absolutely Disgusting”
Reviewed 20 July 2014

We stayed in Cottage 5 so I can only comment on the state of this cottage. When we first walked in we were utterly stunned. We now know why they charge the full amount up front. We would have immediately left if it wasn't already paid for. The baseboards looked like they had never been cleaned. We had to cover the pull-out couch with a blanket. The fabric part of the seats of the kitchen chairs were so dirty I had to cover them with towels. When my sister picked up her laptop which had been sitting on the hearth of the fireplace stove it was covered with ants. We had to make a trip into Picton to buy ant traps. Every time we opened a curtain the rod would fall off the window. The hot water tap in the bathroom broke (the water wouldn't turn off) so we had to place a 1 kg jar of peanut butter on the tap to stop it from running. The creaky screen door wouldn't open one day when we were outside so we had to carry the picnic table to the back of the cottage and place it under the kitchen window so I could climb in through the window and open the door from the inside. The mattress on the pull-out was so uncomfortable we had to buy a foam topper - another trip to Picton. On a positive note the staff is extremely friendly and the food in the restaurant is excellent. Unless this resort undergoes some major renovations we won't be returning.

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Any
English first
Hamilton
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 13 July 2014

We stayed here for 2 days. The resort has a lot to offer, but our room overall was very disappointing, even though it backed right on to the swimming pool. When we arrived, we had to call for someone to come and clean a mass of cobwebs from around the air conditioner. Then, when I went to open the window in the bathroom, it wouldn't move because it had basically rotted so badly the frame was in pieces. There was a wicker table and chairs in the room that was a disgrace. Where the glass top sat on the edge of wicker frame there were lots of small bits and pieces of food and who knows what! Lastly the TV reception (satellite) was minimal and of poor quality. As this was a celebration of my wife's birthday, it was very unsatisfactory.

Room Tip: Don't take a room in the original farm house.
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank lynsod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 July 2014 via mobile

My first posting on Trip advisor, and it has to be a negative one, *sigh*

We booked 2 rooms at the Inn last weekend for a wedding nearby, just for the connivence of the location. The rooms were stuffed and hot when we went in, it was so dark even with al the lights (40 watt?) on, we finally found the switch to turn on the old window type air conditioner then went out for a walk, the ground and set up is pretty good, but very run down, can't imagine how you can walk if it rains, it will be all muddy, luckily the weather was very nice during our stay.

We had dinner there the first night, the servers are friendly and the food is good, but the service was SLOW beyond imagination.

One of our rooms has its back door adjacent to the heated pool, which is nice for the kids, that room (106) has more light, our room (107) only has a small window in the front, it has a second level (really an attic) with another single bed, but the air conditioner blasting right on the head of the person on the bed, both levels remain dark all day. Don't stay at 107!

We didn't expect a 5 star resort, but with the price we paid - roughly $200 a night per room, is it too much to ask for at least a 3 star accommodation? The place has great potential, but everything is old and tired, needs serious renovation to charge people this kind of price. No screen door for the room, mosquitoes followed us right in.

If it's $100 a night, I might give it a 3.5, if not for the private beach with beautiful sunset, it would have been a 1 for $200. Substandard.

Stayed July 2014
Helpful?
4 Thank Cecilia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Picton hotels

Milton, Canada
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 9 July 2014

We used to have a house trailer on this property till it was converted to Isaiah Tubbs. Love the location, property, sandbanks. This property is pristine and the customer service is wonderful.
We stayed in #116 and 117 and could not believe how spacious and modern and clean both rooms are. Staff are very helpful and if you call for anything it is followed through right away and pleasantly so.

Great resort for kids to run around and safe, fishing is great, my husband and son in law caught pike and bass right offshore. Sandbanks beach is very close and very kid friendly.

We had breakfast and dinner at the restaurant on resort and were very happy with both meals.
The service in restaurant was extremely friendly and wonderful.

We are going back in two weeks and this is like going home for us. Have stayed in 5 star resorts and did not have the service we had here.

Have read some reviews and do not understand negative comments about grounds. The property is very well kept and guests have to remember some of the units are cottages and normally they are kept rustic but clean. As I said before we stayed in 116 and 117 and they were very spacious with large Jacuzzi tubs and separate showers and quite up to date.

So we shall be back in two week for another wonderful stay.

Room Tip: We had stayed in a cottage/loft close to lake before but this time we had #116 and #116 and they wer...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Natalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Venice, Florida
Level 5 Contributor
49 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 July 2014

We stayed 2 nights at this resort in mid June. While the resort itself is quite acceptable, the bed we had the first night squeaked so I woke my wife up every time I moved. We got another room the next night which was better. The breakfasts were good, the dinner was also good but we had roast beef which was like beef flavoured chewing gum. The surrounding area with its art studios, wineries combined with Lake Ontario and the Bay of Quinte is very beautiful.

Room Tip: Get separate beds
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  • Stayed June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Billyb23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Ontario
Level 4 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 7 July 2014

This is a property that I would have liked to have stayed in a decade, or two ago. However, time has not been kind to it. From an outsiders perspective it looks very much like the owners have been taking all of their profits and investing little to nothing back into the property.

Our room was small and smelly. The bed was rock hard. The pillows were lumpy. Then there were the mosquitoes.

On a positive note, the view from the patio at the restaurant was lovely indeed. Just make sure you finish before sun down (or I should say mosquito up). Food was average and overpriced.

All in all disappointing. Not terrible, but disappointing.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iveyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatineau, Canada
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 July 2014

We stayed there for 2 nights June 27th and 29th, 2014. This resort is in very bad shape, our rooms were dirty, the grounds and beach are not kept. They charged our credit card the full amount 2 weeks before our stay, stating that it is their policy to charge in full for stays booked during the Canada Day long weekend. They said it was more convenient for the guest to do so....riiiiiight.
We booked 2 rooms in the Annex, but we immediately requested to be moved because the rooms smelt like tar. They agreed to move us to the Inn, but not without stating that the price would be considerably more expensive than an Annex room…
At the Inn rooms our mattresses were very old and didn’t have protectors. The air conditioners were full of mold, and most of the light bulbs were burnt-out.

The rooms did not have actual coffee cups; I suppose drinking coffee in a paper cup not design for hot beverages is part of the experience…

The property has 2 ponds that serve as mosquito incubators, and the guests are the bug food.

The staff at the reception were rude and unhelpful.

The restaurant served pub style food, service was a good at dinner. Breakfast buffet was terrible and the service was none existent.

The pool area is clean, but there is a hole covered by a metal plate. My son slipped and fell while walking over it.

For the amount they charge, which is the same as the Westin in Montreal, we expected more.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Roxanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Isaiah Tubbs Resort

Property: Isaiah Tubbs Resort
Address: 1642 County Road 12, Picton, Ontario K0K 2T0, Canada
Phone Number:
Region: Canada > Ontario > Prince Edward County > Picton
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Picton
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Isaiah Tubbs Resort 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Isaiah Tubbs Hotel Picton
Isaiah Tubbs Picton
Isaiah Tubbs Resort Picton, Ontario, Canada

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