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All reviews citizen m shower and toilet free movies mood lighting mood pad self service rooms are small remote control wall to wall high tech window blinds huge bed self serve frosted glass schiphol airport great concept sushi
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Reviewed 27 June 2018

i had the flow of cold AC air on my bed all night : i became seek after
I tried to fiw and control the AC but the Ipad was not working ... a bit not reliable hightech ...
really i am unhappy of what happened and was too tired to go down at the reception to ask for help

  • Stayed: June 2018, travelled on business
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Review collected in partnership with this hotel
Thank frbabu2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2018

Felt like we were in the Jetsons, or an alternate (super clean) version of Blade Runner. Loved it, but the room was pretty small and really not a place for two people to hang out or even open two pieces of luggage at the same time.

  • Stayed: June 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank 20sally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

excelent!!! new concept! great hotel! i will come back again! thanks for all the good service and hope to be back soon to your excellent place! good rate for a fantastic service. its the best alternative at the airport and walking distance!

  • Stayed: June 2018, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank Begoña C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

I usually don't write reviews unless I'm absolutely 100% satisfied with my stay and that is what The Citizen at Schipol Airport did. I was impressed from the beginning ti the end. The location, efficiency, price, and use of technology.
1. Location is so perfect, walk-able from the airport and no need to hail a cab/train/bus
2. Self-service and seamless check-in and check-out using technology so that you don't wait. But there actually staff member who are very knowledgeable willing and ready to help with anything
3.Technology - The tech in this hotel is very cool. Looks like they did it right. Its a Smart Hotel, rooms has custom welcoming message for each guess and n iPad to control all electronics including (TV, lights, shades) mood settings etc....
Can't wait to go back and stay here again. Its so convenient y located near metro (Schipol Shopping Plaza) with access to trains to get anywhere in the city.

  • Stayed: June 2018, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Emmanuel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2018

OK, so let me preface this by saying it's not a "poor" hotel in terms of cleanliness or style. In fact it's kind of cool if you don't mind getting off the elevator and thinking you've booked a room that might be featured on "Storage Wars".

If you're spending a night near the airport to catch an early flight, AND YOU ARE ALONE...it's probably fine. But you really have to know what you're in for if you stay here with another human being.

Strangely enough, the beds are quite big and comfy! Great if one large person were staying in each room. The problem with that assumption is that a very large person would not fit into either the Toilet Tube or Shower Tube, positioned very non-strategically within the room itself. That's right, there's no separate bathroom/toilet.

If you're traveling with a friend, even if you don't mind sharing a bed your intimacy level will jump a few notches after a night here. The Shower Tube is clear plexiglass and while the Toilet Tube has frosted glass for "privacy", the frosting is on the wrong side. You can't see out of the tube, but your new best friend will be treated to a lovely view of you sitting on the throne.

Privacy issues aside, the whole sink, shower and toilet arrangement are cramped and annoying. And whatever you do, don't plan to hang many items as there's no closet. Just a couple of hangers on a hook near the hatch, er I mean "door".

My friend and I enjoy a lot of laughs on our travels together, so I'd say this place certainly provided that. But if it's comfort and a wee bit of privacy when you wee, this isn't the place for you.

Room Tip: Bed, shower and toilet are in the same space. No joke.
  • Stayed: June 2018, travelled with friends
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2  Thank mavitale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schiphol T, Manager at citizenM Schiphol Airport, responded to this reviewResponded 18 July 2018

Dear citizenmavitale,

Thank you for leaving your feedback behind after your stay. We are glad you enjoyed our comfy bed.

Here at citizenM, we have closely listened to all our guest reviews and comments, helping us to improve and change over the years. At citizenM Schiphol we have the luxury to boast the two different room versions. The latest version has a combined bathroom, offering more privacy, although less craziness. And the old version has a seperate bathroom and toilet. If you decide to give us a try next time around, please mention in the comments when making a booking.

Thank you again for choosing citizenM Schiphol this time around and we hope to be welcoming you back in the near future.

Warm regards,
citizenNattanan



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