The hotel is a beautiful building and perfect for weddings and receptions. The happy couple had no problem with their room but some of the guests had problems with cleanliness in the rooms. Our room was the worst. We had noticed a musty smell when we first entered that was covered up with air freshener, we found in the morning that the sink leaked when it was used and dripped on my bare feet. The trouser press was off the wall and propped up against the wall with the screws hanging out the wall, I noticed the dust and plaster from the wall had been cleaned away. In the morning I found a pile of hair and crumbs behind the bathroom door that had been missed when the room was cleaned and checked. Now lacking confidence with the cleanliness I found the bath was dirty and I had to clean it before we could bathe our daughter. The duty manager did not seem surprised when I informed her of these issues and gave me the bogs standard response to the maintainable issues and got angry at me when I complained about the dirt in the bathroom.
The food was good. I ate every fork and spoonfull but there were guests that were not happy with the reheated main.
Fortunately the newly weds were well looked after and their day was a happy one, which was why we were there.
- Also Known As:
- Glenbervie House Hotel Larbert, Scotland