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“evidently they don’t need your business”

The Dining Room Restaurant - Butchart Gardens
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Certificate of Excellence
Price range: US$23 - US$38
Cuisines: Contemporary
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Dining style: Fine Dining
Cross street: Wallace Drive
Transit: From downtown Victoria, you should take bus #30 or #31, then transfer to bus #75 (at the Royal Oak exchange) which comes right to The Gardens. For BC Transit schedules visit http://www.bctransit.com/regions/vic/?p=1.txt
Description: Located in the former Butchart residence, this cozy atmosphere is sure to complete your experience at The Butchart Gardens. See The Butchart Gardens' website for hours and menu details. Reservations are highly recommended and required in many cases. Currently serving high tea in the afternoons.
Reviewed 25 June 2018 via mobile

At entry gate young girl asked how many ppl were going and charged us based on the number of ppl we had. No senior rates. $34-35/adult. AFTER we handed our credit cards and signed the payment receipts, we then found out that 1 of us qualified for Free entry for her and free Afternoon Tea for her & 1 person of her choice ($37-38/value per person). And the only reason we found out was bc one of us happened to ask. this information was never offered nor mentioned PRIOR to payment.
By then the entry fees were already processed, the girl did not offer a refund either. instead she pleasantly said You (1of us) may enter the Garden free of charge “NEXT TIME”.
Now, how many visitors of the age of 79 will be likely to visit again “next time”.
We didn’t argue since we figured at least she gets to enjoy Afternoon Tea with 1 of us, free of charge.
We spent 2-3 hrs at the Gardens, Around 12-1230pm we decided to do lunch at The Dining Room. It’s got this massive gorgeous open grassy field with plants flowers pots at it’s front yard.
We walked in and 2 young women were at the hostess desk. First they said the wait was 30min which i was eager to do but after a few minutes she informed us they were fully booked and had 0 openings for parties of six or larger.
THE DINING ROOM DOES NOT ALLOW MEALS NOR DESSERTS TO-GO
(NOT EVEN IF YOU TRAVELED ALL THE WAY HERE FROM ABROAD AND THEY HAD NO TABLES AVAILABLE FOR YOU TO EAT HERE BC THEY WERE “COMPLETELY BOOKED”).
What a stuck up policy.
Are you that arrogant and snobby that you feel you are too good to allow ppl who were denied a table to at least place orders to-go. Seriously?
Btw the 2 free passes for Afternoon Tea: they had no table openings so guess what, you cannot enjoy your free afternoon tea after all.
ridiculous

Anyways I had no choice but to eat that miserable overpriced cheap food at the Poppy Seed Cafeteria.

1  Thank januarie2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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64 - 68 of 652 reviews

Reviewed 24 June 2018

Delicious, Devine, delictible, dining! If you’re looking for a great meal in a beautiful garden... this place is perfect.

Thank Travellercorina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2018

An absolutely lovely location for dinner after touring the gardens. We were seated off from the main restaurant in a conservatory style wing. The starter salad with edible flowers and grilled pork chop were fresh and very good. The petit fours dessert was just okay. Obviously brought in from a professional bakery and made a day or two before. Service was prompt and efficient for a 45 member group.

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Thank Amazonblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

The Dining Room offers a package deal in which the price of the meal is included in the price of the ticket for entry to the Gardens. The menu for this deal is restricted, but with good selections. The camembert and potato soup was very good with the tenderloin steak. There are also some good dessert choices

    • Value
    • Service
    • Food
Thank Zanzibar48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

This was a top notch experience from top to bottom. We had a wonderful waitress and the food was so good. I had the chicken and Cesar salad. Then crime brûlée for dessert. I hope to go back someday I really had a wonderful birthday here. Not sure if this is my second time wring this ? !

Thank Shay012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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