My wife and I are great believers in the saying 'you get what you pay for' and as we only payed £39 room only per night via 'Mighty Deals' I suppose we shouldn't have had such high expectations. Unfortunately it was absolutely pouring with rain when we arrived at the hotel and the steps to the entrance were flooded (this was due to the car park sloping down towards the hotel from the main road, not a very good start. At checkin, the receptionist was pleasant and efficient. We were allocated a double room (No 20) at the front of the hotel overlooking the car park and main road (With hindsight,we should have paid the extra £10 per night for a rear, Countryside facing room).To be quite honest the room was pretty dismal, there were cobwebs on the walls which stayed there for the duration of our stay, the WC pan had a big crack in it, the carpet wasn't vacuum cleaned and the furniture comprised cheap and nasty old fashioned (but not in keeping) stained pine dressing table with glass and cup rings all over it, a matching wardrobe and small shelves at the side of the bed instead of proper cupboards. To be fair the bed was fairly comfortable except for the dip in the middle of the mattress. Shortly after check in, we went for lunch in the bar, which was quite pricey but OK. We asked if it would be possible to have a larger TV in our room as the one we had was tiny (I didn't realise you could still buy them that small), the answer from the barman was a definite NO. The saving grace was the evening meal which we had in the conservatory overlooking the countryside at the rear of the hotel, although costly, it was very high quality and very enjoyable. The public areas of the hotel were well kept in good condition and the free WIFI was good. As stated in the review title, it was an OK stay. We feel that, if all of the bedrooms are as poor as the one we had, some cash needs spending on them to bring them up to an acceptable standard for this day and age and invest in some larger flat screen TV's. If the rooms were improved we feel that the tariff could be increased to cover the refurbishment costs and improve the experience of the guests (Just our opinion).
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- Also Known As:
- Pilgrim Hotel Hereford
- The Pilgrim Hotel Hereford/Much Birch, Herefordshire