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“Avoid unless you want to get ripped off! Over-priced, very poor”
Review of The Somerset Arms

The Somerset Arms
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The Somerset Arms
Ranked #1 of 2 Semington B&B and Inns
Certificate of Excellence
Worcester, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Avoid unless you want to get ripped off! Over-priced, very poor”
Reviewed 11 August 2013

We stayed at the Somerset Arms last night for a very rare night away together and I have to say it was disappointing, even though I didn't pay for it.

It says all the right things in its description on various websites, but the reality is very different - it has pretensions of being a 4* but isn't anything more than a 3* at the very outside. Well intentioned but poor delivery!

It might have been nice 3 years ago when it was taken over and the 3 rooms upstairs were first decorated. It certainly isn't a 4* anything (as the owner/landlord has listed it on Late Rooms!).
Opposite is a car dealership with rows of cars - so if you have a room at the front you will overlook that (room 1) and if you want to sit outside there isn't anywhere nice to sit. If you sit in the front beer area, you sit and look at the cars on display opposite, can hear the noise from the Sky TV showing football very loudly and look at the dumped beer kegs (about 30) in the front area.

The room (room 3) looked nice when we first went in, although it was small (nowhere apart from bed to sit on), washbasin in the room as en-suite shower room too small to fit it in. Room 3 is at the back of the property overlooking the car park and awful rear "garden" area. One very small window in the room opens onto this car park area. No air con, just a fan. It was unbearably hot last night although it was only about 18 degrees. The room is also above the kitchen so you can hear the whir of some ventilation in the kitchen.

And the walls are absolutely paper thin. I have never been so intimately acquainted, or apparently so close to other people having sex on the other side of the wall.

The menu was a piece of printed paper, not even laminated. The selection wasn't great - no salmon, no chicken (apart from chicken & grape salad). The wine was watered down and an absolute rip-off at £4.50 for a small glass of Pinot Grigio.The waitresses has no clue - they didn't bring us cutlery with our main courses which they were completely surprised by, when we asked for cutlery to eat our dinner with. Useless.

Two positive things to say about the place - the bed was comfortable and the lady who made us breakfast was a star. The scrambled eggs were lovely and the tables were set nicely for breakfast.

If you want to stay somewhere in the area, go 1/4 of a mile down the road and stay at the B & B just on the canal as Semington. That's just £54 per night including breakfast and has a lovely garden to sit in, as well as it being a beautiful old Georgian house.

I wouldn't recommend anyone stay there and we certainly won't be staying there again.

Room Tip: Go to a different B & B or hotel!
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Fiona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset Arms S, Manager at The Somerset Arms, responded to this review, 21 August 2013
Our rooms are officially rated 4 star by the AA. you should take issue with them.Wwe believe thay our accomodation is excellent value for money in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 August 2013

Stayed in this hotel for 2 nights. Slept (ish) in room 1. Room was lovely and clean, small but had everything we needed. En suite small but clean and fine. Kept awake most of both evenings by extractor fan of some sort. Mentioned it to the female chef who didn't give any comment at all. Breakfast was lovely and cooked well. We ate and drank the first night at the pub. Food was lovely. Couldn't fault it. Drinks pricey though. I didn't read previous reviews as last minute and can see that others had same experience with noisy fans. They are quite loud and go for about an hour then turn off for a while then start up again, this is when they wake you up. Come on guys, we spent the best part of £300 over 2 nights and expected a decent kip. I think our room was the furthest one too so if its a quiet night you are after think again. Have to empasise that everything else including staff (apart from female chef who obviously knew about the fans noise) we all really nice and accommodating.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henryruby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2013

Friendly welcome and pleasant, accommodating staff. Spacous bar even served our favourite perry cider.

Our room was dominated by an excessively big wardrobe at the expense of chairs, etc.and had the washbasin in the room (not enough room in the ensuite). Rooms were clean and reasonably well equipped though the 'boutique style' decor and design seemed to focus more on form than function.

Good night's sleep in a comfortable bed though it had initially collapsed when my partner (trim and light) sat (gently) on it ...clearly previous occupants had broken a number of the slats and fixings, and the amateur repair had simply given way. The manager instantly apologised, thanked us for not making a fuss and was able to find and fit some replacement parts very quickly. Dinner was of a good standard, and served promptly and hot.

Breakfast, however, was the poorest experienced on our walking tour and we can only assume that there was no supervising chef on duty. Three of us selected the 'scrambled egg and smoked salmon' but this proved to be two small pieces of smoked salmon perched on top of a tasteless yellow blancmange-like substance ...how is it possible to ruin scrambled eggs is beyond us (egg powder?, blended within an inch of its life and then done to death in the microwave perhaps???? ).

Breakfast apart, this was a comfortable stay though, as one of the more expensive places we had stayed at during our trip, value for money could only be rated as average. However, with a little more consistent attention to detail, we would have been able to rate it as good overall.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aelred_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 June 2013

the hotel location is good but room was very small and it is not possible to stay more than 1 night , bathroom is just 2 m2 and you can not move. room was not clean. the breakfast eas not ready until 08 am which is too late to have. the bar area was too dirthy to seat and eat.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HALUK K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london,england
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 June 2013

We visited this pub during a trip on the Kennet and Avon canal which is about 200 yards away. The night we visited seemed to have a nice mixture of locals and people passing through. Our visit was for dinner. There were 9 of us which ment we managed to try a variety of dishes across the 3 courses and all met with approval. This is not fine dining but it is very fine pub grub which combined with attentive service would certainly lead me to recommend it highly

  • Stayed May 2013, travelled with friends
    • Value
    • Service
Helpful?
1 Thank Barney64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fleet
1 review
Reviewed 23 July 2012

We have just stayed for 2 nights in this lovely old pub. Dinner and breakfast were both excellent with generous portions, but the service was very slow. Drinks were expensive at £8.50 for a beer and a 175ml size house wine. Our room was very small and tired, and was not as clean as it could have been. 2 light bulbs were not working and as hotel rooms never seem to have good lighting it made the room quite dim. It was also very warm with noise from the kitchen extractor fans keeping us awake at night. Not sure when the windows were last cleaned, probably when the rooms were refurbished about 3 years ago. There was no sign of the landlord or landlady during the whole weekend, but the young girl with the fair hair who worked behind the bar and also checked us in on arrival, and out on departure was very friendly and efficient.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladymFleet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 29 October 2011

We arrived after a long drive and were pleasantly suprised to find this lovely litlle pub, fab food, fantastic service from the start, the guys couldn't do enough for us, very well presented pub, our room was on the small side but very well decorated, immaculate and Cosy, would return in a heartbeat.

  • Stayed October 2011
    • Value
    • Service
Helpful?
Thank Princess254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Somerset Arms

Property: The Somerset Arms
Address: High Street, Semington BA14 6JR, England
Region: United Kingdom > England > Wiltshire > Semington
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Semington
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Somerset Arms 3*
Number of rooms: 3
Official Description (provided by the hotel):
Village freehouse pub with comfortable clean accomodation.Lovely homemade menu and selection of real ales. ... more   less 
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