I stayed in this hotel for two nights. The room was fine, unfortunately we didn't get a done up room and thus the room we got was not of 4 star standard. I'm very aware of the refurbishments going on it was just disappointing to see.
The lobby area and conservatory were beautiful, as was the beauty rooms and the pool area.
The one thing that let this trip down tremendously was the food and the wait staff. The first night we got there we had dinner which was unseasoned and very disappointing. We got lunch one of the days, the waiter ignored us and we even moved seats to catch his attention but to no avail. Eventually after 20 minutes, and the waiter having gone on lunch, a lovely lady came over to take our order. It wasn't her fault at all as she only came in to take over his break, but he was a disgrace. The final morning we went in to have breakfast and we ordered the eggs benedict, to which the muffin underneath the eggs was mouldy. I then told the wait staff and they did nothing for us, instead he came back and just acted really immature telling us a joke. Not only was the first meal bad but I had ordered the pancakes and they were completely shop bought, not at all what you would expect from a 4 star hotel.
The trip was nice with a comfortable room, but the food and some of the staff were not. Management would seriously want to make a few adjustments in the kitchen area, especially for breakfast time!!
- Official Description (provided by the hotel):
- The 4* Castletroy Park Hotel is ideally located at the gates of the University of Limerick, and just over 2 miles from the hustle and bustle of Limerick City Centre. The new "Culture Factory" venue is just a few minutes' walk from the hotel. With its newly redesigned interior, there has never been a better time to rediscover the elegance of Castletroy Park Hotel. Contemporary chic, served up with a traditional twist, ensure that our guests sample a taste of luxury. Whether it is our renowned Afternoon Tea in the Garden Room, delicious dining in McLaughlins Restaurant or the Brasserie, your taste buds will be tickled. Offering complimentary car parking and Wi-Fi, the hotel is consistently the first choice for meetings and conferences in Limerick. State of the Art equipment and lighting ensure that all events are sure to Wow! The newly renovated bedrooms offer a sense of charm, a taste of elegance and an abundance of style. Offering a variety of room types, a comfortable night's sleep is guaranteed. The hotel also offers extensive Leisure Facilities, including a fully equipped gym, Swimming Pool and Beauty Rooms. Other attractions within close proximity to the hotel include - The Hunt Museum, Thomond Park Stadium, Crescent and Parkway Shopping Centres, Limerick Racecourse, and Limerick Milk Market. All major credit cards accepted. Limerick is the perfect base when it comes to visiting the west of Ireland, all within an hour and a half from Limerick you could be enjoying visiting Galway, shopping in Blarney, walking along the lakes of Killarney, viewing the Burren, or visiting castles and abbeys in south Tipperary. Lough Derg, Ireland's pleasure lake, is renowned for game and course angling, boating, sailing, windsurfing and skiing. ... more less
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- Also Known As:
- Castletroy Park Limerick
- Hotel Castletroy Park