I stayed here for the duration of the Special Olympic National Games. I returned here after a very pleasant stay on previous occasions. It is in a super location, however avoid staying on the ground floor, the noise is quite bad. There was a wedding in the hotel on both nights and the noise on both nights was horrendous, so much so that when we opened our door during the night to see what it was, there was someone else further up the corridor doing the same thing!
The room itself was spacious, but there was a very stale smell in the room, as if it was a smoking room. It warranted us opening windows on returning to the room.
The food was ok, there was however a 25 minute wait on porridge and cooked breakfast if you were down at 7 for breakfast, which we were on the 3 mornings.
We did take our complaints about the noise to reception the first night, but after making a couple of calls to reception, we actually gave up - it was falling on deaf ears so to speak. The second night after being told by reception that we could be in for another night of noise, we did speak with the general manager. It unfortunately didn't stop the children from the wedding running up and down our corridor with a football that night, we didn't complain after that, it was getting us nowhere.
We had a simple query whilst checking out today, the receptionist apologised as she was unable to help us........
I could go on. Very very disappointed as I had recommended the hotel to all of our families who had athletes competing in the games. I also booked all of the volunteers into the hotel. It was very embarrassing. None of us will be returning. One volunteer had to miss her shift today because she simply got no sleep for the previous 2 nights.
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- Also Known As:
- Kilmurry Hotel Limerick