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“Exceeded Expectations totally!!”

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Warner Holme Lacy House Hotel
Ranked #1 of 1 Hotels in Holme Lacy
Certificate of Excellence
astonflamville
Level 5 Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Exceeded Expectations totally!!”
Reviewed 31 March 2014

I booked Holme Lacey due to the fact my OH and I needed a break and Matt Ford and his Fat Chops Band were on and they are outstanding! Worried about the age group it attracts, we arrived and were blown away! Signature room with patio was lovely, tastefull and the bed the best ever. Food was great, especially our last night in the Orchard restaurant fine dining, that was exceptionally good. Activites (in with price) all day and evenings in the Pavilion for the entertainment was all good. Swimming pool was brill, especially as not many seemed to use it so it felt like our own. Never danced so much. House, grounds and gardens outstanding, staff and entertainment team were outstanding, nothing too much trouble! Had treatments in spa, first class, we did a trip into Hereford, bus drivers commentary was hilarious should be on Utube. Met some lovely people! Yes some moaners but you get them everywhere, and if they eat, have entertainment at home like we got on this weekend, then they should stay at home! Our first time with Warners, but it will certainly not be our last, it was amzing and exceeded our expectations in all areas! Thanks Warner!

  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank lynwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 6 May 2014
Thank you very much for taking the time to post a review on our page and thank you for your lovely feedback. It’s great to hear that you enjoyed the entertainment and also the food! Thank you for your kind comments about all aspects of the hotel and I am glad that your first break with Warner Leisure Hotels was such a great one! We hope to welcome you back to Holme Lacy again in the future.

Kind regards,

Yasmin Priday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (502)
Date | Rating
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English first
Stoke-on-Trent, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2014

We stayed for the weekend in 303 :- It’s a nice well-lit room, on the 2nd floor with a semi-view of the gardens but a direct-view of the bedroom windows in the hotels new-build part. The bed was comfy and there was a nice bathroom with a good shower.

Archery & Rifle shooting activities were OK (= But not as good as those at Thoresby Hall) and the instructors made all guests feel very welcome & relaxed. Superb putting greens and a top-class small golf practice area with multi-level greens & bunkers (so take your clubs....).

Orchard restaurant dining:- High quality food, very good value for money and its staff were very attentive & had great ‘menu’ knowledge.

Courtyard restaurant dining:- Great selection of quality food, table staff were very pleasant & nothing was too much trouble.

The ‘Welcome & Meet’ presentation was very good / informative and the evening entertainments team were excellent. Bar staff were friendly but remained very professional. Front reception staff were initially welcoming but a little stand-offish when asked for some earl grey teabags & milk = it took them 3 attempts to get this 1 request sorted = better recording of guest requests..?

The hotel grounds / gardens are superb and there are lots of paths & small walks.

Our thanks to the Holme Lacy House team,
Andrew & Belita.

Room Tip: Room Tip: 303 = An OK Historic room but not great view. It’s not a long way from reception (= oppos...
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  • Stayed June 2013, travelled as a couple
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Helpful?
Thank Sumstead1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 6 May 2014
Thank you for taking the time to post a review on our page and thank you very much for your lovely comments about the hotel. I am sorry for the problem you had in regards to the earl grey teabags – this should not have been a problem and is not the standard we expect of the team so your feedback has been passed on to the Reception department to make sure guest requests are dealt with better in future. I am glad you had an enjoyable stay with us and we hope to welcome you back to Holme Lacy again in the future!

Kind regards,

Yasmin Priday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Brighton, United Kingdom
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 30 March 2014

we travelled down from Merseyside and stayed at this lovely hotel last week. we decided to book a historic room. not disappointed, we had fantastic views of the surrounding gardens nice room with sash windows and large bathroom . public areas are very nice, staff are excellent very attentive and friendly. food is very good . gardens are superb well done to the gardeners , every day we seen them cutting or trimming them. entertainment in the pavillion at evenings was excellent , we stayed at littlecote in august which is another superb warners hotel , and found the entertainment team the same, these guys give 100 percent just as good as west end shows . the resident band are called shades again, excellent . also a mention to colin who is the resident pianist . we are both in our early fifties and had a great time we are planning another warners hotel in may it might be holme lacy again. also a thank you to the reception staff who found my glasses you saved my day . all in all a big thank you to all staff and management you do an excellent job.

Room Tip: get an upgrade to a historic room you will not be dissapointed
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank mrjim24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 6 May 2014
Thank you very much for taking the time to post a review and thank you for your lovely comments. I’m glad that you had an enjoyable stay with us and I have passed on your special mention to Colin. We hope to welcome you back to Holme Lacy again in the future!

Kind regards,

Yasmin Priday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 26 March 2014

We had a historic suite in the main house at Holme Lacy Hotel. We go there at least once a year, and we've always preferred to eat in the Orchard Restaurant. A couple of years ago, the Orchard was made available only to those that booked historic rooms and also to those that paid separately to eat in this fine restaurant. The the last few times we've eaten in thee it has been fully booked and is buzzing with atmosphere an warmth. Before we went in January we were advised that although we had an historic room, we would have to pay £18.00 each to eat in there at any time. We love that restaurant and reluctantly paid £108.00 extra for the three nights.

What a mistake that was. For at least 3 years the food has excelled in that restaurant and it was a pleasure to be in there. This time, rarely was there more than 4 tables in use and it was akin to bring in a doctors waiting room. Well done Warners for destroying what was a great experience. We were at Nidd Hall last weekend and the fine dining restaurant is the same there as we'll. I suppose they've got a new manager re-inventing the wheel.

  • Stayed January 2014
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Helpful?
3 Thank Blue_Fisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 6 May 2014
Thank you very much for your feedback. I am very sorry that you were disappointed with your dining experience in our Orchard restaurant. Your feedback has been passed on to our restaurant manager and head chef for review and monitoring to make sure we are providing the best possible dining experience for our guests. I hope that your experience will not deter you from visiting us at Holme Lacy in the future.

Kind regards,

Yasmin Priday
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kettering, United Kingdom
Level 6 Contributor
470 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 24 March 2014

Just returned from great weekend at Holmes Lacy hotel. As usual great food, comfort and entertainment. Original Temptation act cancelled prior to us getting there but the Glad its motown group was fantastic. Girl singer great vocals and had the place rocking. Her "pips" were also entertaining.Would recommend any time.Had great fun weekend and watching the "old 'uns enjoying it and partying. Lots of characters, from the posh loud party in their corduroy and striped jackets,to the two large groups of girls out to have good weekend.Funny little bojangles character who had to be marched off the dance floor by his wife to bed on the Sunday night.Great fun to watch.
Staff were brilliant all round, from the bedroom staff to reception. Katy in dining room, we were table 21, was our favourite. Lovely friendly girl and credit to warners! We love it and will return as usual.

Room Tip: All super. Beds memory foam , warm clean rooms. All you require. We were room 244.
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  • Stayed March 2014, travelled with friends
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Helpful?
1 Thank NorthernSouly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 11 April 2014
Thank you for all your feedback about the great weekend that you at Holme Lacy House Hotel.

It was lovely to read what a wonderful time you had and that the food was great, hotel comfortable and how you enjoyed the entertainment.

I will pass your comments on to the team, including Katy from the Restaurant.

We look forward to your return visit.

Kind regards,

Rachael Fitton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, United Kingdom
Level 3 Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 March 2014

I recently spent a weekend at Holme Lacy outside of Hereford and can only say what a lovely weekend it was.The hotel was lovely our room, althrough a standard room was very clean and comfortable the food both the breakfast and evening meals were well prepared and really were delicious.Iwould not hesitate to reccomend this hotel for a weekend away.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank alan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 18 March 2014
Thank you for writing down your comments about the lovely time that you had while visiting us at Holme Lacy House.

We hope to welcome you back very soon.

Best regards,

Rachael Fitton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Cornelly, United Kingdom
Level 4 Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 15 March 2014 via mobile

Having just spent five days at this hotel I thought I would shout its praises from the rooftops. It's a fantastic hotel set in the beautiful Hereford countryside. Not suitable for kids but for adults it's ideal. The food, rooms,staff & entertainment was first class.the in house evening entertainment team were absolutely superb,the shows put on by them are second to none. There's the pool area for relaxing with a beauty area for the ladies to have it all from facials to hot stones on your back. Outdoor entertainment includes archery, shooting,bowls and others including fishing, however, if you're going to have a relaxing time at the lake then please remember your rods and most importantly your fishing licence as this is needed to be recorded. Beautiful areas around the hotel to stroll and the gardens are fantastic. Quite looking forward to my next visit. Maybe see you all there ;-)

Stayed March 2014, travelled on business
Helpful?
2 Thank Cornellyjak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holme W, Guest Relations Manager at Warner Holme Lacy House Hotel, responded to this review, 11 April 2014
Hello,

Thank you ever so much for taking the time to post a review on Trip Advisor.
I will pass all your great comments on to the Team here at Holme Lacy House. It’s lovely to read that enjoyed our in house entertainment shows and had a fabulous time.

We look forward to welcoming you back soon!

Rachael Fitton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Warner Holme Lacy House Hotel

Property: Warner Holme Lacy House Hotel
Address: Bridge Road, Holme Lacy HR2 6LP, England
Region: United Kingdom > England > Herefordshire > Holme Lacy
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Holme Lacy
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Warner Holme Lacy House Hotel 4*
Number of rooms: 189
Official Description (provided by the hotel):
You'll be swept off your feet by the 18th century charms of this Grade I Georgian Historic Hotel, with its landscaped gardens, elegant drawing rooms, imposing staircases and fantastic views. Midweek and Weekend breaks inclusive of breakfast and 3-course dining, live evening entertainment and extensive leisure activities. ... more   less 
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Also Known As:
Holme Lacy Hereford
Warner Holme Lacy House Hotel Herefordshire

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