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Ibis Bristol Temple Meads Quay
Ranked #25 of 38 Hotels in Bristol
GreenLeadersBronze level
Devon
Level 4 Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Recommended”
Reviewed 12 May 2014

We stayed here for one night on a recent visit to Bristol, mainly because it is dog friendly and was close the the venue we were visiting.
It is a new, clean hotel, well located in Bristol. Quiet, but just a short walk into the centre, the train station, and the quay. There is very limited on street parking, free outside working hours, and a paid parking-lot a short walk away.
There was some confusion at check-in, as we were travelling with friends who had apparently been given our room, with it's requested cot, and they had no record of the dogs, although I had written to, and phoned, the hotel to advise them. There was a charge of £5 per dog made at check-in, but they also kindly gave us a larger room with plenty of room for everyone.
The room was a very large corner room, with an entry hall, which was more than big enough to use as a bedroom for the cot. The bathroom is a self-contained 'pod', which may have some drainage issues judging by the odour, but was clean. We were told by reception that this was a triple room, but you can't seem to book them on the website, and they aren't in the photos.
I had breakfast the next morning, which had a good selection of items and was reasonably priced.
We would certainly stay here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 16 May 2014
Dear Guest,

Thank you for taking the time to leave your feedback here. I was glad to read that you have enojoyed your stay overall and please accept my sincere apologies for the mishap at the check-in. We always welcome feedback, as it allows us to improve on the quality of services offered. We hope to welcome your family and your dog back again in the future.

Kind regards,

Andrey Belogortsev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (165)
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Devon
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 May 2014

Such lovely, helpful staff. All coped well despite a group of 50 guests. Breakfast was good and they even had gluten free bread, if only all Accor hotels could do the same that would be great. I will return.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Accorhotels.com

Helpful?
Thank walkers007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 16 May 2014
Dear Guest,

Thank you very much for your comments. It provided us with a great pleasure to read that you had enjoyed your stay at Ibis Bristol Temple Meads and were able to provide you with the best service in town. We hope to welcome you back again. Kind regards,

Andrey Belogortsev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brighton
Level 6 Contributor
94 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 May 2014 via mobile

Great Ibis! Clean, comfortable, well priced and 5 mins from the train station. Everything very convenient.

Staff were exceptionally friendly and very cheerful. Service in the restaurant was excellent!

The only annoying feature was there are no bedside sockets. Especially using your phone or laptop in bed and needing to charge it on the go.

Altogether this IBIS was great value and excelled in customer service.

Stayed May 2014, travelled on business
Helpful?
Thank anthonydowsett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 16 May 2014
Dear Guest,

I was delighted to read that you had an enjoyable stay with us and found all our staff to be freindly and welcoming. Thank you for the positive comments and we hope to welcome you back again. Kind regards.

Andrey Belogortsev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miratejo
Level 6 Contributor
276 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 5 May 2014

very clean and confortable room. the staff let us check in earlier and that was very nice since we arrived from a travelling sleepless night. actually the ibis rooms are usually very similar so its nice to know what kind of room you can expect. very good quality of sleep. its 15 minutes from center so in a walkable distance.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank invocator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 8 May 2014
Dear Guest,

Thank you for taking the time to comment on your stay. It was great to read that our staff made you feel welcome here and we were able to provide your party with an early check-in. I hope our hotel can be part of your future stays in Bristol again. Kind regards.

Andrey Belogortsev
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bogota
Level 5 Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 April 2014

Reception welcome and detail very good, continued in same vein every time you pass the staff. Good food for both dinner with very attentive staff. Good breakfast although butter needs to be placed in ice at toasting stations also. Good layout though and good value breakfast.
New room layout experience for me. Only small criticism in semi circular bathroom is that not much room to swing your arms when seated. Opening plastic beaker bag breaks the beaker as not made of strong enough material. Kettle placed away from any power point and phone lead needs to be unravelled to place phone discretely by bedside.

Room Tip: Quite a lot of construction going on (nearly finished) so away from noise.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cachacoingles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 2 May 2014
Dear Guest,

Thank you for the feedback following your stay with us. I am very pleased to read that our staff made you feel very welcome. I will look into the points you raised personally and evaluate what can be done to make sure your return stay is even better. Kind regards.

Andrey Belogortsev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bridgend
Level 4 Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 28 April 2014

My wife and I have just returned from staying here for one night.What an ideal hotel so close to temple meads station,very handy.The hotel was bright,clean and looked very new.The reception staff were very friendly and helpful,the room was of a good size with a very comfortable bed.Would I stay here again? Oh yes,Would I recommend it? Yes.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickp68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrey_Belogortsev, General Manager at Ibis Bristol Temple Meads Quay, responded to this review, 30 April 2014
Dear Guest,

I was very glad to read that you and your wife enojoyed your stay with us at Ibis Bristol Temple Meads. Thank you for all the positive comments and we look forward to welcoming you back again.

Andrey Belogortsev
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bristol Temple Meads Quay

Property: Ibis Bristol Temple Meads Quay
Address: Avon Street, Bristol BS2 0PS, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#5 Green Hotel in Bristol
#16 Business Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Bristol Temple Meads Quay 3*
Number of rooms: 141
Official Description (provided by the hotel):
Ibis Bristol Temple Meads Quay is located within walking distance of Temple Meads railway station, a few minutes from Broadmead Shopping Centre and Castle Park. Easily to reach from the airport and the M32 motorway, the hotel offers 140 rooms (all non smoking) and features a restaurant, a bar open 24 hours and WiFi internet. ... more   less 
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Also Known As:
Ibis Bristol Temple Meads Quay Hotel Bristol

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