Booked a twin double for my family and was very dissapointed, bed sheets were dirty and dated, not ironed, left with hair, crumbs and blood stains. Had to get the duty manager to change them as there eas no housekeeping available at 10pm.
They booking was for four people and yet the only provided twoels for two.
Phoned reception twice to get the towels so we could have a shower. Breakfast selection was poor buffet, decided not to eat there.
Toilet was heavily limescaled, mould around the sink. Showerhead not fuctioning properly.
Complained to the dutuy manager and inisted on a call back from the hotel manager which never came. Left several message for the hotel manager to contact me, still no response. Would not recommend this hotel
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- Also Known As:
- Future Hotel Cabot Circus