Firstly this is based on staying in a accessible double room 423 stay Wed 10th Apr 2013. This was all that was available at the time of booking. When I checked in I was told that my room was straight opposite the lift and was disabled accessible. My heart dropped and was offered a twin room on the ground floor as that was all they could offer me because of the type of room I booked (what)? Don't get me wrong, there's nothing wrong with an accessible room especially the way these are set up. My fear was that everything is at a low level. This room had a low level sink and shower, but also had a standard height shower and sink.
Anyway, I thought I'd give the room I booked a go. Where do I start? You know when stuff happens, you say here we go. The lift drove me crazy, it was going all night constantly even though nobody used it (I mean constantly). Both cups in the room were dirty, one with coffee lip marks and the other had a crusty bit of biscuit stuck to the side where someone had a swig and bite at the same time. The toilet was grim, the wet room was wet, as the water didn't drain away. The standard height shower was shockingly bad, as the shower head sprayed everywhere apart from down. It even hit the lower level shower and sprayed everywhere making the water cold as well as impossible to use. You then have to resort to using the low level shower with the head being lower than my head even when it was at it's highest setting. Stop laughing! The power of the water being so close to my skin gave me a rash on my chest and back. Comical trying to wash my hair! There was even a shower fixture that had broken off and was left in the soap tray. The room only really had one option for lights, On or Off! Not a separate set above or next to the bed, or above the sofa. There may have been one at the desk. Apart from that, the food was great and the service was good. A shame I wasn't asked how my stay was when I checked out. Great location for hotel. If I do go back, I'll only go if I am guaranteed a different room. Expensive experience £99 Room only + parking.
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- Also Known As:
- Future Hotel Cabot Circus