We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Failed to take up the offer of putting things right-could have done better”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Future Inn Cabot Circus Hotel
Ranked #11 of 37 Hotels in Bristol
Certificate of Excellence
London, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Failed to take up the offer of putting things right-could have done better”
Reviewed 16 June 2014

Stayed here for 2 nights . We arrived quite tired after a long busy day and the reception staff were efficient and booked us in quite quickly. We were allocated a room on the front corner of the Hotel with a balcony. The room and bathroom were quite spacious and well furnished. The balcony was covered in cigarette butts and is totally unusable due to the road noise and being overlooked by walkway connecting to the adjacent shopping centre. .

Unfortunately the cleaners had failed to notice the cigarette butts and that a drink had been spilt/sprayed around the room , despite the obvious marks everywhere. This left sticky patches on the carpet and spray marks up the valance cover. Other than this the room and bathroom was quite clean. Being tired we decided the best way to deal with it was to throw hand towels over the sticky patches and then ask staff to clean it up - a steam mop would have done it. We reported this as we left for dinner the same evening and the gentleman at reception assured us it would be cleaned up straight away and the valance would be changed. Unfortunately his words were not put into practice and the mess was left - once again we mention this to reception staff who apologised and said it was in hand. The third time we mentioned it the young lady on reception had no knowledge of the need for cleaning and did not try to offer a solution. . The carpet was never cleaned and the valance was not changed. Had we been staying longer we may have turned into those really loud people you see in hotels insisting on another room. Other negative points were - the ice and vending machines had either been removed or were not working , the water on off tap had obviously been falling off for along time as there were chunks out of the bath surface, the kettle does not fit under the cold water tap. On a plus point the car park was free.

Would rather use the Premier Inn next time.

Room Tip: Ask for a room at the back of the Hotel - the road is very noisy. Deal with any complaint in the mos...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PFwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,495 reviews from our community

Traveller rating
    1,055
    955
    306
    114
    65
See reviews for
580
899
123
397
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 12 June 2014 via mobile

Stayed here a few times now as relatively cost effective place to stay while on business. Good value and rooms are normally ok, if a little dull. Really struggle when it gets busy though, good luck at breakfast when it gets swamped.

That said, good location, good price and free parking in multistorey next door is a bonus.

Stayed June 2014, travelled on business
Helpful?
2 Thank cannonfodder_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 14 June 2014
Thank you for taking the time to write a review of our hotel.

I glad that overall you found your stay enjoyable.

Apologies for your experience with our busy breakfast periods. Hopefully you can appreciate that at times (especially weekends) we do have high volumes of guests all having breakfast at once. At these unusually busy times, we do try to be efficient as possible

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, England, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 June 2014

My boyfriend and I booked this hotel for a Saturday night during Grillstock festival because the free parking won us over. I have to say that this is one of the best hotels I have stayed in as it was a perfect all-rounder. No matter how long you are staying, the hotel pays for you to park in the large shopping centre carpark next door, so we saved about £17 in parking straight away. The staff were lovely and the bed was the comfiest (and one of the biggest) hotel beds we have stayed in. Large rooms, big showers and very clean and tidy. Would definitely recommend it and would no doubt stay here again next time I visit Bristol. Great location right next to the shopping centre and a ten minute walk to the harbour.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank KClemson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 10 June 2014
Thank you for your review,

Your kind words have been passed onto our head of departments,

It is so great to hear that you enjoyed your stay with us and you found our free parking so convenient.

We look forward to your next stay with us.

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton Abbot, United Kingdom
2 reviews
Reviewed 6 June 2014

We stayed at the Future Inn at the end of May for 2 nights. Our room was spacious and clean. We requested a quiet room and had a room on the 4th floor at the back of the hotel which was quiet. Bed was massive although very soft - best night's sleep we have both had for a while! Excellent base for Cabot Circus shopping and places to eat and easy access from M5, M4 and M32. Free parking was a bonus. It was about a 15 minute walk to the other end of the town towards the harbourside. Service lady came early the next morning and replenished our towels, water, coffee and biscuits. Would definitely stay again.

Room Tip: Ask for a quiet room at the back of the hotel if you do not want to be disturbed by traffic noise.
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 9 June 2014
Thank you for taking the time to write a review of our recent stay with us.

I am glad to hear you found our location so convenient and our bedrooms so comfortable.

We hope you will choose us again for your next visit to Bristol.

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newquay, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2014

We had a weekend in Bristol for shopping and ballet and stayed at this hotel. The location is perfect, the staff were all really friendly and helpful. The rooms were lovely and clean and the bed was the most comfortable that I have ever slept in!
I would definitely stay here again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hollydaze955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 9 June 2014
Thank you for your review,

I am delighted to hear you enjoyed your stay with us.

We hope you enjoyed your shopping trip and your time at the Ballet!

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaga, Spain
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 May 2014

The cleanness and location are fantastic. The room 420 and bathroom were really nice, tidy and clean. We enjoyed a king size bed that was really comfortable. The mattress was firm and new. Tea, spring water and coffee and biscuits available in the room. Good quality-price rate. Good location, near the city centre and surrounded by restaurants, shops, bus stops, etc. Nice, welcoming and helpful staff. I would recommend this hotel to anyone who wants to explore Bristol. Some negative aspects: -There is no free wifi in the rooms only in the common areas. -Breakfast a bit expensive. -There is no a little minibar in the room.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elenvlnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 9 June 2014
Thank you for taking the time to review your recent stay with us.

I have passed onto all concerned your comments and to those who made your stay comfortable and enjoyable.

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bournemouth
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 May 2014

My second visit to Future Inn Cabot Circus. I like this hotel because of it offers great value in city centre, easy access from the M32 and free parking in the Cabot Circus car park next door.

Allocated room was a superior double with two Queen sized beds, so plenty of room. Despite being at the front of the hotel overlooking a very busy road the room was very quiet. Bedroom and ensuite were both very clean, although the bedding was clean there were no mattress or pillow protectors which is a bit of a black mark in my book. There was a plentiful supply of hot water and plenty of towels - my only complaint was the low water pressure to the shower and lack of a bath mat to prevent slipping in the bath.

I didn't have breakfast as I remember not being very impressed with the breakfast offering on my previous visit. There are plenty of places to have breakfast nearby so this wasn't a problem.

My constant gripe with many hotels is the lack of free wifi in the rooms. However, being at the front of the hotel I was able to pick up wifi connection from Cafe Rouge across the road in Cabot Circus !!

All in all a great hotel. The deal I got was cheaper than either Travelodge or Premier Inn and when you add the free parking on top Future Inn offers great value for money.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Silverbull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this review, 9 June 2014
Thank you for your kind comments.

Unfortunately we do not currently have WiFi available in our rooms, but I am pleased to say that we are hoping to have this feature installed in our bedrooms by the end of June.

We hope to see you again in the not to distant future.

Kind regards,

Joe Rowland
Hotel Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bristol hotels
0.3 mi away
Holiday Inn Bristol City Centre
0.8 mi away
The Bristol
The Bristol
#4 of 37 in Bristol
4.5 of 5 bubbles 3,509 reviews
0.5 mi away
Hilton Garden Inn Bristol City Centre
Show Prices
Show Prices
Show Prices
0.4 mi away
Premier Inn Bristol City Centre (Lewins Mead) Hotel
0.2 mi away
Hampton by Hilton Bristol City Centre
0.7 mi away
DoubleTree by Hilton Hotel Bristol City Centre
Show Prices
Show Prices
Show Prices

Been to Future Inn Cabot Circus Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Future Inn Cabot Circus Hotel

Property: Future Inn Cabot Circus Hotel
Address: Future Inns Cabot Circus Hotel Bond Street South, Bristol BS1 3EN, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#6 Luxury Hotel in Bristol
#6 Family Hotel in Bristol
#7 Romantic Hotel in Bristol
#12 Business Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Future Inn Cabot Circus Hotel 4*
Number of rooms: 149
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Ebookers, Odigeo, Lastminute, Priceline, TripOnline SA, Traveltool, S.L.U., HRS, Evoline ltd, HotelQuickly and Cancelon so you can book your Future Inn Cabot Circus Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Future Hotel Cabot Circus

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing