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“Nice hotel, great location, soft beds”

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Future Inn Cabot Circus Hotel
Ranked #11 of 39 Hotels in Bristol
Certificate of Excellence
Reviewed 22 August 2014

Stayed here for a couple of nights, the location is superb, Cabot Circus accross the road and the cinema, 10 minutes walk to the harbourside and parking included. The only negative would be the beds were too soft for me, I have a delicate back and need a firm bed. These beds have sprung divan bases and so are very springy. Otherwise very clean and tidy hotel with exceptionally good staff on the front desk. I would recommend to others.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank GilesB71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this reviewResponded 2 September 2014

Thank you for your review,

I am glad to see that you enjoyed your stay with us and that you found our location so convenient.

I am sorry to hear however that our beds were not entirely to your liking. These comments have been passed on.

Kind regards,

Joe Rowland
Hotel Reception

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1,812 - 1,818 of 2,707 reviews

Reviewed 19 August 2014 via mobile

Stayed here for 1 night on our way north and sorry it wasn't for longer. Lovely modern hotel in centre of Bristol. Free parking next door. Superb,spacious rooms and an excellent breakfast. Will definitely stay here again and would recommend to anyone staying in Bristol

Stayed: July 2014, travelled with family
1  Thank Discsaber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this reviewResponded 2 September 2014

Thank you for taking the time to post a review,

I am so glad to hear you enjoyed your stay with us and we hope to see you again.

Kind regards,

Joe Rowland
Hotel Reception

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Reviewed 19 August 2014 via mobile

I stayed in future in couple of times before but yesterday service was very poor we had 2 times problem with key card wasn't activated we have to go downstairs sorhed I wanted the change room coz of card key and shower staff wasn't helpful and didn't change my room not gonna back again

Stayed: August 2014, travelled with family
2  Thank Gulcin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this reviewResponded 20 August 2014

Thank you for your review.

Firstly I would like to apologize for your room key not working, I hope this was at least corrected promptly for you.

In regards to you wanting to move into a room with a bath in it: as you were informed, unfortunately it is only our superior rooms that have baths in them. For future reference, if you wish to have a bath you will need to either book a superior room or pay the upgrade fee for a superior room.

We do hope we can welcome you back to our hotel again soon.

Kind regards,

Joe Rowland
Hotel Reception

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Reviewed 18 August 2014

I have been organising a girls weekend away to celebrate a friends 30th Birthday. I've also stayed a few times here with work. The staff in reservations have been marvellous and very efficient. The rooms are spacious and clean with great beds! Everyone loved the location. The only downside is the car park - the one at the back of the hotel which is where you'd think you're meant to park, is actually a short stay car park. You need to park in the main Cabbot car park, keep your ticket and get it validated. It's not a problem, but was a faff with lots of cars and going all the way round the one way system. Just remember to park in that car park first!

Would highly recommend this hotel for any kind of traveller.

Room Tip: the family rooms have two double beds and are perfect for friends staying away as it makes the overa...
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  • Stayed: August 2014, travelled with friends
    • Value
    • Location
    • Service
Thank Ruth J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this reviewResponded 20 August 2014

Thank you for your review,

I am delighted to hear you enjoyed your stay with us.

I also hope your friend had a fantastic 30th birthday.

Kind regards,


Joe Rowland
Hotel Reception

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Reviewed 16 August 2014

The hotel is well appointed, clean, smart, nice staff, well located for shopping and nights out. The rooms are good, the beds comfy, Freeview TV, breakfast is decent, staff are good.

Parking is difficult the first time you visit. Bristol HATES drivers, the car park isn't obvious, it can be tricky to find and then it's a short walk to the hotel. Call ahead to ask where to park once in there, from memory it's best to aim for the Mobility Parking section, as far to the right of the entrance as possible.
The wifi is really rubbish. Rooms facing Cabot Circus get significant traffic noise from early on so ask for a room facing the rear if you want it quiet.
I stayed for a week and would go back again. The harbour side is a nice 10-20 minute walk through the shops and then the park. There are tonnes of places to eat and drink, it's a cool city and I like this hotel as a base. I didn't have dinner here but the room service I had was okay. There are a load of food choices right over the road at Cabot Mall.

  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank EdWinchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Receptionist at Future Inn Cabot Circus Hotel, responded to this reviewResponded 18 August 2014

Thank you for taking the time to post a review.

I am glad to hear you had an enjoyable stay with us and the tips you have posted will serve useful for potential guests looking at our hotel.

We hope we can welcome you back again soon.

Kind regards,

Joe Rowland
Hotel Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Only stayed here 2 nights but liked what we got. Clean, modern room with nice big bed and good shower in bathroom. Location is great as it's very close to the shops, bars and restaurants. Staff nice and helpful and liked that parking was included in price. Breakfast was help yourself, buffet style but was very average and if they made a bit more effort with the breakfast this hotel would tick all the boxes. Still, we would go again if in Bristol.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Eva C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew-FOH, Reception at Future Inn Cabot Circus Hotel, responded to this reviewResponded 6 October 2014

Thank you for taking the time to post a review of our hotel.

It is great to see you enjoyed your stay with us.

I am sorry however to see our breakfast did not meet up to your expectations. Your comments have been passed onto our Food and Beverage manager.

Kind regards,

Joe Rowland
Hotel Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

Rude staff
Poor customer service
Hole in sheet
No towels
Dusty room
No free WIFI as advertised
No bath
On a noisy road
Hotel was noisy, a lot of foreigners
Poor quality for the money, don't bother staying here!

Room Tip: Don't stay here!
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  • Stayed: August 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
7  Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P.Lago, Group Operations Manager at Future Inn Cabot Circus Hotel, responded to this reviewResponded 21 August 2014

Dear Christopher G-Thank you for your review and I am sorry that you did not enjoy your stay.
You raise several points, but I have to ask the question if the stay was as disastrous as your review implies why did you not complain during your visit or at checkout? In answer to your specific comments I will answer them in the order you raise them.
1.Rude staff-you give no specific detail but I apologise if you felt the staff were rude.
2.Hole in sheet-I have spoken to our Housekeeping Manager and asked her to check all linen stocks
3.No Towels-every room is stocked with 2 bath sheets and 2 hand towels and that quantity of dirty towels were taken from your room for laundering when you departed.
4.No free-wifi-wifi is free in all of the public areas of the hotel including the bar and restaurant-it is not advertised as free in the bedrooms-however wifi will be installed to all bedrooms and it will be free to all residents from late September.
5.No bath-you booked a City King room which has a shower as standard-there are rooms with baths subject to availability-perhaps you need to take more care when you select booking choices.
6.Noisy Road-the hotel is situated in the middle of Bristol on a main arterial road for the City-that is clear from all of our advertising-most people choose us for the convenience of being in the heart of the City and the free parking we offer all guests.
7.Hotel Noisy-lots of foreigners-I think this remark is offensive -Future Inns welcome staff and guests from all cultures and races and creeds and we have a zero tolerance towards guests who display any form of racism or discrimination in words or actions.
I feel that you undermine your whole critique by making such an offensive remark in a public forum.
I am sorry that you did not enjoy your stay and clearly from your comments the match between the hotel and guest was not a good one on either side.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Future Inn Cabot Circus Hotel

Address: Future Inns Cabot Circus Hotel Bond Street South, Bristol BS1 3EN, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#6 Family Hotel in Bristol
#7 Luxury Hotel in Bristol
#7 Romantic Hotel in Bristol
#12 Business Hotel in Bristol
Price Range: £67 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Future Inn Cabot Circus Hotel 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Future Hotel Cabot Circus

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