As vegetarian and vegan diners it's tiresome to chose a dish based on the menu description to be faced with something that doesn't live up to the promises. it's particularly galling when the establishment has a separate vegan menu. I chose the felafel burger and my companion chose the Sweet potato, butternut squash, puy lentil and spinach curry - note the term curry here. Both dishes are offered at the same price as their vegetarian versions, no discount is made for the change in ingredients (for 'change' read missing - there's nothing offered instead). Our food arrived promptly but on closer inspection wasn't what was so exactly described on the menu. The felafel burger is supposed to be made of butternut squash with a seasoning of nutmeg. All I could taste was lentil/yellow split pea - very plain and bland tasting by comparison. The house slaw was in a piddling little pot, barely a forkful. The burger bun was a soft white roll not a sourdough roll as promised. The cos lettuce was brown at the edges and had clearly seen better days. My companion's curry didn't taste of curry - it tasted of lentils. Spinach leaves had been thrown in at the last minute. It was served with a side of naan bread which the waiter said was vegan when questioned. We are still not convinced that they had bought in vegan naan bread as the menu doesn't state that it's part of the vegan version of the dish. We ate at Banco Lounge because friends had recommended them. Suffice to say it was a mistake and we won't be going back to this particular branch nor will we take our chances (in case it was just a rubbish chef at Banco) at another branch. It's poor value for money, bland careless food for vegan diners. Such a shame and a wasted opportunity. Sort it out!
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