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“one night stop over” 3 of 5 bubbles
Review of Holiday Inn Express Bristol City Centre

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Holiday Inn Express Bristol City Centre
Ranked #16 of 37 Hotels in Bristol
Swindon, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“one night stop over”
3 of 5 bubbles Reviewed 31 March 2013

Great location for Temple Meads and for stop over on way to Bristol airport. Free covered parking very grateful as it was snow and icy the night we stayed. room and breakfast good value. Disappointing that it was to far to walk for good choice of eateries on a cold evening.

Room Tip: the front of the hotel was a little noisy from the road etc maybe the back would have been better...
See more room tips
  • Stayed January 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Derek R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Bristol City Centre, responded to this review, 11 July 2013
Dear Derek R,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding breakfast.

However, We’re sorry we fell below your expectation regarding nearby restaurant.I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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680 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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English first
Sussex
Level Contributor
190 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 bubbles Reviewed 23 March 2013

Had this hotel booked instead of the Holiday Inn city centre in error. The hotel itself is clean and there is an area that does a buffet breakfast. It's a very noisy hotel being right on main road by Temple meads station. Rooms very basic and quilts do not reach sides of bed so consequently was very cold in room as air con and heating was not very effective either !!! Pay extra and stay in the city centre !

  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KatiebrightonSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 2 April 2013
Dear Katiebrighton Sus,

Our apologies for the quilts but they are standard for our type of hotels .On request we provide an extra one from the reception , same as an extra heater .Sorry , you didn`t request either during your stay .If you still decide to stay with us next time , we make sure you won`t be cold in the room but noise issue is due to the location . We consider it as a big bonus for people who travel by train .
Thank you for leaving your comment as we take into consideration everything that helps us to avoid such issues in the future .

Kind regards,
Ekaterina Basaeva-Beattie
General Hotel Assistant
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Valletta, Malta
Level Contributor
134 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 17 March 2013

Just visited this hotel, right in front of the main railway station, free english breakfast, very clean room, and most important very nice and very helpful staff, I really would recommend it.
Airport bus just a minute or two walk, city centre a few minutes walk.

  • Stayed March 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Domnanas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 1 April 2013
Dear Domnanas from sunny Malta ,

Thank you very much for such a nice comment .We have nothing to add but invite you to stay with us on your next trip to Bristol .It`s an excellent opportunity to visit Bristol and it`s surroundings taking a direct flight from Malta to Bristol and the best commute from the airport to the hotel .

Wishing you all the best
Ekaterina Basaeva-Beattie
General Hotel Assistant
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Manchester
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 17 March 2013 via mobile

The best thing about the hotel is the location to the Temple Meads train station but town is a good 10 min walk. The building looks like its straight out of the Eastern Block so not recommended for a romantic break! Interior is ok, very basic. this place cost 30% less than the holiday inn (not express) where I was for a meeting the next day and it was luxury! so id try and negotioniate price on better one.

  • Stayed March 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank whiteplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 1 April 2013
Dear Nicepeople,

You are quite right about the location but unfortunately we can`t change the appearance of the building in which the hotel is situated. Our premium task is to provide an excellent service and make the best of the facilities we have .We thank you for staying with us and hope you will choose to stay with us again for another business trip .

Ekaterina Basaeva-Beattie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadstairs, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 16 March 2013

I was going to cheltenham races for a few days and did a search of bristol hotels and the express holiday inn was reasonably priced so i gave it a go . Bonus 200yds from temple meads station which i used each day. Bigger bonus made very welcome on arrival and that set the tone from all the staff . The location of this hotel puts plenty of pubs and restaurants within a few minutes walk and the good thing about this place is it suits all tastes and pockets i have no hesitation in recommending this hotel and bristol for a night out.

  • Stayed March 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank collwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 1 April 2013
Dear Collwell,

Was so very nice of your to leave such a nice comment . We are all very glad to hear positive comments about our work and sincerely thank you for that .Every comment as yours gives us a good incentive for even better service and makes our day .

On behalf of all our team ,
Ekaterina Basaeva-Beattie
General Hotel Assistant
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bridgend
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 15 March 2013

I booked this hotel as I was flying from bristol airport the next day,it's in a perfect spot,just two minutes down the hill from temple meads station.Quick an easy check in with friendly staff,the room was large enough,quiet and comfortable not the cheapest place to stay but so handy for the train station and shuttle bus to the airport.

  • Stayed March 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank nickp68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 1 April 2013
Dear NickP68,

You are absolutely right ! Thank you for your feedback .All our team is doing their best not to leave our guests disappointed .As you mentioned the location can`t be better for people traveling either by train or taking an early flight from Bristol airport .You most welcome to stay with us again .

Ekaterina Basaeva-Beattie
General Hotel Assistant
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Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 13 March 2013

I stayed here for two nights on business and it is very convenient for the city. The hotel is not the prettiest but it has all the functions of a large chain budget hotel. Car parking is £6 per night in the car park at the back of the hotel. The hotel does snack type food but there are two very good restaurants within walking distance which I would recommend. If you want a quieter room then I would advise that you request a room at the back of the hotel as the hotel is directly opposite the train station and on the main road which can be a little noisy.

Room Tip: Ask for a room at the back of the hotel which are quieter
See more room tips
  • Stayed March 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jollybo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEBristol, General Hotel Assistant at Holiday Inn Express Bristol City Centre, responded to this review, 1 April 2013
Dear Jollybo,

Thank you for taking your time to leave a comment here .We hope you enjoyed your stay with us on the whole .The hotel provides everything needed for any type of trip : the location ,hot breakfast included , evening snacks , a parking and, as you mentioned in the comment, a couple of very nice restaurants nearby.

Hope your come to stay with us again ,
Ekaterina Basaeva-Beattie
General Hotel Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Bristol City Centre

Property: Holiday Inn Express Bristol City Centre
Address: South End, Temple Gate House, Bristol BS1 6PL, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#14 Romantic Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Bristol City Centre 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
Holiday Inn Express Bristol City Centre offers good value, modern hotel accommodation in the heart of Bristol. Located directly opposite Temple Meads Train Station, our modern hotel offers rates including breakfast and free Wi-Fi. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Bristol City Centre Hotel Bristol
Holiday Inn Bristol
Bristol Holiday Inn

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