We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bristol Balloon Fiesta”
Review of The Bristol

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Bristol
Ranked #3 of 39 Hotels in Bristol
Certificate of Excellence
GreenLeadersGold level
Northampton, England, United Kingdom
Level 5 Contributor
56 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Bristol Balloon Fiesta”
Reviewed 14 August 2012

Amazing hotel in the centre of Bristol near the waterside. Easy access and adjacent car park - with all car parking charges picked up by the hotel!!! Very central.
Great friendly staff, luxurious rooms and a definite value for money stay.

Room Tip: Rooms on the front tend to be more noisy from the waterside restaurants and bars on a Friday and Sat...
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,630 reviews from our community

Traveller rating
    1,896
    1,204
    355
    112
    63
See reviews for
367
1,939
132
703
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (911)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, UK
Level 5 Contributor
57 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 13 August 2012

My boyfriend and I have just spent 3 nights at this hotel for a long weekend in Bristol.

First the good things:

The hotel furniture and decor is new, modern and tasteful. It is in a very central location, so in only a few steps you can walk to many restaurants along the riverside and within a few minutes walk you are within the city centre. There is also a deal with the NCP car park next door where you have free parking all weekend (you just need to get a car park exit ticket from Reception). The car park can be directly accessed from the hotel - so if your room is on the 3rd floor, just park on level 3b of the car park and you can walk straight into level 3 of the hotel (you just need your room key to open the door which accesses the hotel). The bar is at the back of the hotel and is cosy with a nice ambience. Reception can provide free city centre maps and are very helpful with local directions, buses and events going on.

The in-room safe can take a laptop. There is a hair dryer and iron/ironing board in the room, and a nice large flat screen TV. The hotel also has free wifi.

The not so good things...

Basically we weren't happy with our room - (we booked the standard room which is called "Superior" on the hotel's website). The main problems being noise, room size and lack of air conditioning. We did arrive late on a Friday evening (after 9pm) and the hotel was pretty much full. We were given a room on the 1st floor (101) which directly overlooks the main street at the front. The room was very small as was the bathroom, although we were able to just about fit our bags in the double width corridor without falling over them. It was quite a warm evening, but having the windows open whilst trying to sleep was impossible, as there was very loud traffic noise (buses and trucks/lorries passing frequently) and people talking/shouting on the street. In addition to this, internal doors in the hotel bang shut very loudly, and this banging of doors continued until about 1.45 am, although I guess the hotel cannot control how people close doors, but our room 101 was quite near the lift so we may have also been hearing the door which adjoins to the car park slamming shut as well as bedroom doors. We closed the windows and the double glazing but without air conditioning the room got too warm to sleep comfortably in. We asked to move rooms on the Saturday morning, but as the hotel was completely full all they could offer us was a room which was smaller(!) but it did face into an internal space so there would be no traffic noise. We decided to move to the even smaller room on the 3rd floor (312) but it was minute. The entrance corridor was only as wide as the door, and there was nowhere to put your bags/cases, but it was a little quieter during the night - although even there you could clearly hear the television (and other) noise from the facing rooms as the sound echoed up. We could tell which TV channel other rooms were watching! I am a light sleeper and bought ear plugs which helped and my boyfriend found the sound levels in the second room OK. However, as I write this having just got back from the hotel I am really tired having had 3 nights of bad/disturbed sleep in a row (because of the noise).

The bed was a bit on the soft side, but comfortable, although only a double size. We are used to a king size bed, so we found the double size cramped. The bathroom was also even smaller than in our original room.

Both my boyfriend and I remarked that these two rooms were the smallest we have ever stayed in. We could have moved to another larger room on the last night, but having already been in two different rooms for two nights, we didn't want to have to re-pack and move again for our third and final night, so we decided to stay in the room for the last night.

Overall the hotel seems nice enough, and we paid about £70 per night for a room only deal booked on Bookings.com. So perhaps we shouldn't complain about the tiny rooms. We bought breakfast out at Rocotillos which was fantastic and much cheaper that the hotel's standard breakfast price which was £16pp for full English, whereas at Rocotillos we paid about £15 for the two of us to have coffee and large breakfasts (which kept up going pretty much until the evening).

In hindsight perhaps we should have paid a bit more and booked the next level of room up. We even considered moving to a different hotel (the Radisson Blu was just down the road, but the prices we were quoted were around £120 per night so we didn't really want to pay that much) If I visit the Bristol/Bath area again I doubt that I would stay here again.

Room Tip: Room 101 and 312 (so I assume 201, 212, 310... etc) are tiny. Upgrade to the next level up of room...
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AccidentQueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolHotel, Manager at The Bristol, responded to this review, 14 August 2012
Dear AccidentQueen

Thank you for your review and your feedback, suffice to say that I was disappointed with your comments and a sorry that you felt disappointed with your experience in our hotel.

In regards to our standard rooms they are a standard size bedroom for UK hotels and we usually get good feedback on the room decor and facilities. However I would like to assure you that we welcome your feedback and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service that we provide to our guests. In regards to the noise, please accept my apology, being a city centre hotel on the harbour side, sometimes on the weekend it could be noisy however with the secondary windows this should not disturb you at night.

I have updated your profile so that we can allocate you a larger and quieter standard room on your next visit. As you mentioned on the review, we were full on the weekend and we only had 1 room left to offer you as a room move. As per our record we did offer a room move for the Sunday night but this was declined which I appreciate was not ideal after already moving once during your stay.

Once again I would like to apologise on behalf of the hotel and thank you for making us aware of the issues that you experienced. I hope that you will give us the opportunity to regain your confidence in The Bristol Hotel, please contact myself directly to ensure a pleasant stay.

I look forward to seeing you back with us in the near future.

Kind regards,

Raphael Herzog
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby, United Kingdom
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 August 2012

Very impressed with the toiletries supplied by this hotel - so rare to get Shampoo and separate Conditioner! We were on 5th floor and it was very warm so the air conditioning unit was a plus. It was nice to have water /lemon waiting for you in Reception when you returned from sightseeing etc.

We had dinner in the hotel and it was terrific - novel the way it was served though - on a platter and they used glass pots with lids for pate and french fries.

Staff were so helpful and nothing was any trouble - I asked for softer pillows and they were a dream (and no I didn't borrow them!!!)

Very handy for the centre and lovely sitting looking at the waterfront while having a meal - think the glass is tinted so you can see out but no-one can see in - several noses pressing against the glass outside didn't disturb us!!

Room Tip: Worth paying for a superior room and it was nice facing the waterfront
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford-upon-Avon, United Kingdom
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 12 August 2012

Just spent a night in this fantastic hotel. I cannot fault it, the rooms were just like the picture. The reception staff were very helpful and pleasant . The restaurant staff were all smiles. Not a grumpy member of staff in sight. We were right by the quay side in the middle of all the hussel and bussel. Saturday lunch we had a meal in the market about 5 minute walk, lots of different food to choose from in a lovely on market. At night drink and a meal by the waters edge. This morning a beautiful breakfast catering for veggie's and lots of gluten free choices as well stuff for meat eaters, fruit, Danish pastries, breads, cold meats, cheese shall I go on?? Great you must go!!

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level 6 Contributor
106 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 12 August 2012

Pros: location, spacious room, modern shower, nice view over waterfront (even though standard room), good toiletries, Nespresso coffee machine

Cons: (clutching at straws) ugly building from the outside

Conclusion: couldn't have asked for much more from the Bristol hotel - well definitely

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MB83_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 August 2012

I thought this hotel was amazing. We stayed here for New Year. Ultra luxurious, lovely big room with a great view of the waterside! We could see fireworks from our room which was great. Comfy beds and very clean. The bar area was very modern and stylish. This hotel is in an ideal location, right by the waterside and next to some lovely bars/restaurants. I would stay here again if it was cheaper and this is the best hotel i have stayed in in Bristol so far!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chardonnay1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 August 2012

Firstly fantastic service with a friendly and welcoming start as soon as we approached the reception.
Stayed in room 233 on the second floor facing the quayside. Pleasant room (albeit slightly smaller then previous "superior" rooms I have stayed in) with all the amenities required of a 4* Hotel.
Surprised to see the door to the bathroom has smoked glass as the main body!!, not really what you want to see is your partner's silhouette sitting on the loo whilst your laying in bed (which faces directly at the door).
Secondly the bath is not on the normal size, being 6" 3 felt a little awkward trying to stand and have a shower and then once finished the bathroom looked like a sauna (full of steam with no apparent ventilator) and water everywhere....Shower screen not big enough!
Breakfast.....again very polite friendly welcome and we were shown to our table and told where to go for our food.
Opted for the cooked breakfast (spoilt myself)...wish I hadn't bothered. Sausage tasted of rubber, bacon nearly chipped a tooth and mushrooms tasted weird.
Overall, hotel was clean, nicely located and staff were excellent.

Room Tip: Try and get a room facing the quayside.
See more room tips
  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DannyBoyUK38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheBristolHotel, Manager at The Bristol, responded to this review, 10 August 2012
Dear DannyBoyUK38

Thank you very much for your feedback, I'm glad to read that you had an enjoyable stay with us and that you found all our staff friendly and professional.
Memorable luxury experiences are what the team continue to strive for and I am thrilled that in this instance they looked after you the way they did.

In regards to the breakfast, I will discuss this with my executive chef as all our sausages and bacon are locally sourced and we usually get good comment about our breakfast quality and variety. We have high standards here at the Bristol hotel and I apologise that they were not adhered to on this occasion.

I would like to assure you that we welcome your feedback on the bathroom layout and design and as we are a learning organisation we appreciate all feedback and find it very valuable in moving forward and improving the service that we provide to our guests.

Once again I would like to apologise on behalf of the hotel and thank you for making us aware of the issues that you experienced
I look forward to seeing you back with us in the near future.

Kind regards,

Raphael Herzog
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bristol hotels
0.2 mi away
Bristol Marriott Royal Hotel
0.2 mi away
Radisson Blu Hotel, Bristol
0.4 mi away
DoubleTree by Hilton Hotel Bristol City Centre
Show Prices
Show Prices
Show Prices
0.7 mi away
Holiday Inn Bristol City Centre
0.5 mi away
Hotel du Vin & Bistro
Hotel du Vin & Bistro
#4 of 39 in Bristol
1,215 reviews
0.3 mi away
Mercure Bristol Brigstow Hotel
Show Prices
Show Prices
Show Prices

Been to The Bristol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Bristol

Property: The Bristol
Address: Prince Street, Bristol BS1 4QF, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Bristol
#2 Business Hotel in Bristol
#2 Family Hotel in Bristol
#2 Romantic Hotel in Bristol
#2 Luxury Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Bristol 4*
Number of rooms: 187
Official Description (provided by the hotel):
Welcome to The Bristol! Anyone spending any length of time in Bristol is likely to come across The Bristol. Sitting pretty on the quayside of the Floating Harbour, this luxury Bristol hotel is surrounded by the best of Bristol's Old City and maritime history: the Bristol Old Vic and the beautifully restored Queens Square, Bristol Cathedral and At Bristol (across Pero's Bridge), and of course The Arnolfini, Bristol's celebrated contemporary arts centre is right next door. For all these reasons, The Bristol is hard to avoid, even by visitors who are staying elsewhere. Those who do stay at our hotel in Bristol get to experience our great location, greatly reduced overnight car park rates of £5 at the adjacent NCP, the fresh, modern luxury of our bedrooms, and the chic cuisine and quayside ambience of The River Grille and Shore Café Bar. Make sure you are among them and choose The Bristol, the finest Bristol Hotel! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Doyle Collection, Odigeo, TripOnline SA, Hotels.com, Ebookers, LateRooms, Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your The Bristol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Hotel Bristol
Bristol The Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing