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“Lovely hotel”
Review of The Bristol

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The Bristol
Ranked #4 of 37 Hotels in Bristol
Certificate of Excellence
GreenLeadersGold level
Plymouth
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lovely hotel”
Reviewed 8 April 2014

Stayed at this hotel for my partners 50th. Greeted pleasantly by staff who were very friendly & accommodating. Room lovely, clean & spacious. Only problem was the bath water was too cold & the shower water was too hot. Breakfast lovely with a guy playing the piano on Sunday morning. Lots of selection & you could eat as much as you wanted.
Parking limited if you have a high car - 6ft 3" was limit - we couldnt get in.
Overall, it was a gorgeous hotel & we would definitely stay there again!

  • Stayed March 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SalsaChickPlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 10 April 2014
Dear SalsaChickPlymouth,

Thank you so much for your fantastic review and endorsement of The Bristol Hotel.

I am delighted you chose to stay with us to help you celebrate your partners 50th birthday.

I do hope we have the pleasure of welcoming you both back soon.

Sincerely,

Gareth Byrne
Director of Operations
The Bristol Hotel
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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English first
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 April 2014

Stayed for two nights this weekend. Quick and professional check in. Room was lovely and spacious and spotlessly clean. Bathrooms are small as previous reviewers have said, but it was perfectly functionable with good quality toiletries and fluffy towels. The bed was so comfy I wanted to take it home! Plenty of good quality tea and coffee. We had a harbourside view which was lovely to watch the world go by. Little noisy on Saturday night but thats to be expected wherever you stay. We had Room Service breakfast the first morning, easy menu to complete and leave on your door to be collected and hey presto it was delivered at the time we requested and piping hot. There is a £5 tray charge which was well worth it . We had breakfast overlooking the harbour on the second morning, the selection was good and well stocked. Free car park was a great bonus. Overall all of the staff we met were friendly and helpful.
We have stayed in hotels all over Bristol but this one was by far the best.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 8 April 2014
Dear JasonG,

Thank you for your 5 star review!

It is always great to receive such a positive and comprehensive review – I will be delighted to share your feedback with our team.

It was a pleasure to have you with us and I delighted you thought of us as one of the ‘best' hotels in Bristol. I look forward to welcoming you back to The Bristol Hotel soon.

Sincerely,

Gareth Byrne
Director of Operations
The Bristol Hotel
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Portsmouth, United Kingdom
Level Contributor
110 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 7 April 2014 via mobile

Stayed here for the second time - room this time smaller with just a shower. Clean but starting to need updating, especially the bathroom. Breakfast not too busy but service slower that before, it took ages to get a second coffee and to get our plates cleared. Probably will look for a new hotel on our next visit to Bristol.

Stayed April 2014, travelled as a couple
Helpful?
Thank VikkiHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 20 April 2014
Dear VikkiHB,

Thank you for your feedback; it is incredibly important to me and my team and crucial as we look to continually improve our service and facilities for our guests.

I am so sorry to hear of your disappointment with your room size, all of our rooms do vary in size.

I would welcome the opportunity to discuss all our room options if you would consider us again in future, with your preferences in mind I am very confident we can find a room that will be perfect for you so please do reach out to me personally to assist with your next Bristol trip.

I do hope we will have the opportunity to welcome you back to The Bristol Hotel in the future.

Sincerely,
Gareth Byrne
Director of Operations
The Bristol Hotel
Gareth_byrne@doylecollection.com
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Shoeburyness
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 7 April 2014

Satnav got us there really easily and parking is free in the carpark next door which is a great bonus at a city centre hotel. Warm welcome from Rebecca on the main desk. Lovely room with ultra comfy bed overlooking the river and the bars and restaurants opposite. Breakfast was buffet and was one the best we have had. There was a slight problem at the bar with the none arrival of drinks but this was quickly sorted to everyone's satisfaction. One thing to consider is the bars and restaurants opposite are the main nightlife in Bristol and they party till very late to if you want a peaceful night sleep get a room away from the rooms at the back of the hotel. Great hotel, great staff and great views!!

Room Tip: For a quiet night get a room overlooking the "well" in the centre of the hotel as the room...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkplusWendy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 8 April 2014
Dear MarkplusWendy,

Thank you for such a great review and for taking the time to tell others about The Bristol Hotel.

I am delighted to read that you enjoyed the harbourside views from our River Grille Restaurant and more particularly that our team have delivered great service.

Thank you for choosing us and I look forward to welcoming you back!

Sincerely,
Gareth Byrne
Director of Operations
The Bristol Hotel
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UK
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 6 April 2014

Great business hotel, with clean and attractive rooms. The staff here are first rate, really helpful and friendly.

The bar is busy, with good atmosphere and great views of the water and this is emphasised in the morning where you eat your breakfast whilst looking over the water. The breakfast here is much better than many other hotels.


Really worth a stay in!

  • Stayed January 2014, travelled on business
    • Value
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    • Rooms
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Helpful?
Thank zerodosage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 7 April 2014
Dear zerodosage ,

Thank you so much for your wonderful 5 star review!

I am delighted you experienced our teams warm and friendly service throughout the hotel.
We do endeavour to create a personal and memorable stay and I am glad our staff has been able to convey this part of our culture.

I do look forward to welcoming you back with us in the near future.

Sincerely,

Gareth Byrne
Director of Operations
The Bristol Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2014

Great little find for a group booking this weekend.
Great location near lots of bars and restaurants and quiet in the evenings. spacious clean and modern rooms. breakfast to a very good standard and just the little things that make it special such as the pianist at breakfast, the modern comfortable seating in the lobby and the lovely toiletries supplied in the rooms. beds comfortable and a good selection of hot beverages in the room. Would definately recommend on price, location and service.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emma f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 7 April 2014
Dear emma f,

Thank you for taking the time to write such an amazing review!

It is so pleasing to read that you have enjoyed your time with us here at The Bristol Hotel.
Remember to book directly with us for the best available group and individual room rates – I hope to have the pleasure of welcome you back soon.

Sincerely,
Gareth Byrne
Director of Operations
The Bristol Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Somerset, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 April 2014

We stayed here for a girls week end, there was four of us so we had two double rooms when we arrived that had up graded our rooms with no extra cost which was wonderful. The view was looking over the harbour is in a great location for the night life. The room itself was clean and what we needed plus a few extras (coffee machine). Staff were really helpful and polite. Breakfast was so so good a lot of choice all fresh it was lovely! Will be staying here again!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bubbles_Kira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gareth B, Director of Operations at The Bristol, responded to this review, 7 April 2014
Dear Bubbles_Kira,

What a great review – thank you so much for taking your time to share your experience.

It is great to read that you enjoyed your stay so much, more notably that you enjoyed one of our fantastic rooms with a harbour view.

I am also delighted you wrapped up your stay with a wonderful breakfast in our River Grille restaurant – maybe on your next visit we can tempt you into trying our indulgent locally sourced evening menu.

In the meantime – I hope to have the opportunity of welcoming you and the girls back soon!

Sincerely,

Gareth Byrne
Director of Operations
The Bristol Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Bristol

Property: The Bristol
Address: Prince Street, Bristol BS1 4QF, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Bristol
#2 Family Hotel in Bristol
#2 Business Hotel in Bristol
#2 Luxury Hotel in Bristol
#2 Romantic Hotel in Bristol
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Bristol 4*
Number of rooms: 187
Official Description (provided by the hotel):
Welcome to The Bristol!Anyone spending any length of time in Bristol is likely to come across The Bristol. Sitting pretty on the quayside of the Floating Harbour, this luxury Bristol hotel is surrounded by the best of Bristol's Old City and maritime history: Bristol Old Vic and the beautifully restored Queen Square, Bristol Cathedral and at Bristol across Pero's Bridge and of course The Arnolfini, Bristol's celebrated contemporary arts centre, right next door.For all these reasons, The Bristol is hard to avoid, even by visitors who are staying elsewhere. Those who do stay at our hotel in Bristol get to experience our great location, greatly reduced overnight car park rates of £5 at the adjacent NCP, the fresh, modern luxury of our bedrooms, and the chic cuisine and quayside ambience of The River Grille and Shore Café Bar.Make sure you are among them and choose The Bristol, the finest Bristol Hotel! ... more   less 
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Also Known As:
The Hotel Bristol
Bristol The Hotel

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