I'd feel terrible if I took a mark away from the hotel because of some badly thought out "entertainment" - but I came very close to doing so. More of that in a moment.
We booked through a website named Splendia. I wouldn't recommend doing that. I noticed we had been charged twenty five quid too much. Splendia demonstrated quite clearly that they couldn't care less and wanted me to sort it out with the hotel. I did, and the hotel were brilliant; but I shouldn't have had to- it was the agents job. Book with the hotel directly, or with a reputable booking agent- i.e. a different one. The hotel refunded the overpayment and, to apologise for the error, upgraded our room and gave us two cocktail vouchers.
The room was great. Spacious, well equipped, comfortable. We were on the sixth floor with views towards the cathedral. I would point out, however, that our friends on the fourth floor said that the bathroom was so small in their room that they had to walk in sideways. We had no complaints whatsoever.
The staff were lovely throughout; whether at reception, the bar or the restaurant. Top marks there. Breakfast was good, and at a usual hotel type price- but if you don't want a hotel breakfast the harbour is just behind the hotel and has lots of alternatives.
I have but one complaint. Saturday night we decided to retire to the bar for a quiet drink and a chat. Upon arrival we noticed they had a pianist and saxophonist about to strike up. We thought that might be pleasant. How wrong we were. They may have been a duo, but they played as if they had never met. They also did their level best to outdo each other in a demonstration of their improvisation skills. Never had I heard so many classic tunes murdered in such a terrible way. Never had I been previously tempted to garrotte a pianist with his own piano wire. They appeared to be inspired by Wynton Marsalis, however were entirely devoid of his talent- and ruined what should have been a relaxing evening. Note to hotel- you did everything well, but this kind of "entertainment" is not suitable for your bar. We will undoubtedly return to your hotel, but we will have to take our bar bill elsewhere.
- Official Description (provided by the hotel):
- Welcome to The Bristol! Anyone spending any length of time in Bristol is likely to come across The Bristol. Sitting pretty on the quayside of the Floating Harbour, this luxury Bristol hotel is surrounded by the best of Bristol's Old City and maritime history: the Bristol Old Vic and the beautifully restored Queens Square, Bristol Cathedral and At Bristol (across Pero's Bridge), and of course The Arnolfini, Bristol's celebrated contemporary arts centre is right next door. For all these reasons, The Bristol is hard to avoid, even by visitors who are staying elsewhere. Those who do stay at our hotel in Bristol get to experience our great location, greatly reduced overnight car park rates of £5 at the adjacent NCP, the fresh, modern luxury of our bedrooms, and the chic cuisine and quayside ambience of The River Grille and Shore Café Bar. Make sure you are among them and choose The Bristol, the finest Bristol Hotel! ... more less
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- Also Known As:
- The Hotel Bristol
- Bristol The Hotel