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“A very good stay”

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Bristol Marriott Royal Hotel
Ranked #15 of 38 Hotels in Bristol
Certificate of Excellence
Kent, UK
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“A very good stay”
Reviewed 29 May 2012

I spent a long weekend at the Royal and had a very good time there. The room was comfortable - I had a lower ground floor room which I was dubious about, but actually it was fine with plenty of natural light from the big windows. The room was fine and the bed very comfortable with a choice of pillows. Unlike some hotels, everything you might need was there without needing to ask - iron, ironing board, hairdryer - there was even a fridge.

The reception staff were very helpful and kind, and did their best to help out with my slightly unusual request to post parcels home.

I also made use of the leisure facilities and had a treatment in the spa, which was very good. All facilities are clean and comfortable. My only slight complaint is that there is no access from the Lower Ground Floor bedrooms to the pool and spa - which is also on the lower ground floor. The staff area separates these two areas. So in other words, you have to go up to the ground floor, to a different set of stairs, and then go back down again.

My only other gripe is the extortionate costs to access wifi - £6 per hour or £15 per day! This is ridiculous.

Despite this, I would definitely recommend this hotel and if I would use it again next time I am in Bristol.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CosmicTheCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Reading
Level Contributor
237 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 24 May 2012

Kindly located here as one of the many delegates attending a national industry conference being held within - so clearly rather a capacious establishment with all the requisite facilities to cope with a large herd of earnest suit-wearers.

The hotel itself is a big heritage pile dating back to 1865, and in an elevated prime position in what seemed to be quite a trendy part of the City.

All the public areas looked quite opulent, and there was quite a tangible undercurrent of luxury throughout the building. The place must be huge; there were umpteen floors with endless corridors, huge bars, corporate auditoriums, breakout areas, drawing rooms, health clubs, function rooms and undoubtedly all sorts of other facilities which I failed to spot in my limited time in situ.

I didn't really need to get involved too much with the staff, as I was being looked after corporately, but the Reception guys seemed keen, friendly and efficient, and the various concierges, bar staff and housekeeping staff were also very courteous.

No complaints about my room either. Plenty of space, and very light and airy with everything that I needed to hand. It was nicely modernised but had kept rather a natty built-in wardrobe/cupboard with multi glazed front which illuminated itself when the doors opened, and which housed the hot beverage facilities and a safe.

Further inside, I had a big comfy double bed with a plethora of pillows - and sheets and blankets. I also enjoyed the snazzy high-backed, castorised, leather chair positioned by the ample desk which offered easy internet access at a price which I was not prepared to pay. A good flatscreen TV was positioned on more units towards the end of the bed, and these also housed an empty minibar! By the window was a well upholstered lounge chair with an accompanying footstool - both sadly, but clearly, stained.

The bathroom was a separately positioned off the hallway. All facilities were in situ but there was no individual shower stall, although appropriate apparatus over the bath was perfectly ok. Plenty of storage space for washroom bits and pieces on the sink area with a big mirror and lots of fluffy towels. All highly tiled and quite spotless, Again, clearly some pedigree in the room and it had a nice traditional feel.

Aside from all this, a major point to note was that main room itself was positioned over the hotel entrance which wasn't too bad at the time, and actually quite interesting during midweek. However, with only double glazing, I'm totally confident that on a Friday or Saturday night the partying Bristolian hordes would be imposing themselves well into the early hours at the expense of an unfortunate resident's sleep.

I can't give much feedback about the restaurant or the bars - I was entertained separately via mass catering. However, the syndicate and conference facilities all had natural light and ample breakout refreshments so that was much appreciated.

One particular area of interest to me was the car park. I decided to drive to the hotel as Temple Meads rail station is rather a step away, Whilst the hotel has an underground car park, the perceived wisdom seemed to be that it was tight for vehicular movement and had limited spaces. Consequently, I took Mrs EPR's car rather than my own executive vehicle. In actuality, this was completely unnecessary, Bags of spaces were amply available and easy to access on, amazingly, several floors - just as good as a normal multi-storey car park, in fact. However, this could be different at peak times such as weekends, maybe. It was also gate- secure - but brace yourself for the £12 daily parking rate

So, in conclusion, I'd certainly be happy to stay as a corporate guest again but if I was staying in my own time, I'd definitely be looking for a quiet room if a weekend was involved

  • Stayed May 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank ElmParkRoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porthcawl, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2012

Pros - Good health club. Steam room and sauna excellent. Good breakfast. Central location.
Cons - They charge you extra for just about everything. NO free internet and NO free parking. In this day and age these two things should be free. My company had already paid for several of us to stay at the hotel but the reception staff STILL asked for a credit card swipe on check in and actually 'hold' £50 a day from your card. I wouldn't do it, I also wouldn't give them any cash and said to get the manager - they backed down and left it. Windows don't open in rooms - air conditioning is NOT the same as fresh air, guests should be given the choice. I will not queue at the restaurant to sit down for breakfast, especially when it is already paid for. If you don't stay in hotels much you'll probably like it, it's rather plush and there's lots of 'please sir' and 'thank you sir', but for someone who stays in hotels a lot there's too many rules and extra charges. Didn't use the bar or restaurant but would hazard a guess that the prices would be extortionate as usual in these type of hotels.

Room Tip: I stayed in room 1224, it was on the second floor and overlooked the front of the building and the m...
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crugee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
105 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 21 May 2012

Excellant service from all staff.
The room was clean and extremely comfortable.
We had planned meals and a gala dinner here as part of the two day conference and you could not fault the flavours, variety and quantity.
The conference facilities were excellant.

Room Tip: Avoid the rooms overlooking the area where wedding parties are held, a number of our delegates were...
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  • Stayed May 2012, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wantage71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 20 May 2012

Pros
- great bar
- great breakfast - everything you can wish for in a hotel breakfast
- location great for going anywhere in central Bristol
- very clean, great beds, high levels of staff service, spacious rooms

Cons
- central location so avoid room facing the Hippodrome/ waterfront as very noisy on saturday
- had to move rooms as mattress had collapsed but did get upgraded...
- if on a weekend ensure you don't have a room above the function suite below (i think rooms facing cathedral and on the 2nd floor) as the music comes pulsing through the floor until 12.30am...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SH83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
berkshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2012

Have stayed at this hotel about 10 times now , have experienced all sorts of rooms from the cheapest to a suite , and never had a problem. Perfect position for everything .
Stayed again on the 12th may , and had another great stay , checked in at 1pm because my room was free, just by luck though , they have now changed the check in to 4pm , whats that all about !!! I use a lot of hotels in this country and that is by far the worst check in time I have come across, especially for a major chain such as Marriott, this will now influence me staying with them again in Bristol.
As for the bar , why move it , its like sitting in your front room , the other bar at least had some atmosphere , even when I asked the receptionist they didn't know the reason, used to like having a few drinks in there before going out , not any more.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sumtech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exmouth, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 May 2012

I've stayed in quite a few of the Bristol hotels and this is my favourite. We had a superior room, and it was very comfortable. From arrival to check out I loved it here and will definitely be going back. Make sure that you check out the leisure club while you're here- we checked in around 7pm, went for a swim, sat in the bubble pool and then got ready to go out. You can't beat the location, at the bottom of Park Street, in the middle of all the action. The hotel has a small car park underneath it, which you pay for, but we visited on a Saturday night and parked on a nearby road for free- a bit of local knowledge paid off! I was a student in Bristol and always wanted to stay at this hotel but couldn't afford it at the time!

Little details, like the piano playing during check in and the friendly staff really make this hotel great. I think the drawing room is perfect for a relaxing cup of tea and read of the paper. I didn't get time to check out the restaurant other than for breakfast- which was very good. One small thing, we got down early and by the time we left there was a long queue of people waiting to be seated, so you might want to get down early or late to avoid this peak-traffic.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GoldilocksGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bristol Marriott Royal Hotel

Property: Bristol Marriott Royal Hotel
Address: College Green, Bristol BS1 5TA, England
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Bristol
#6 Romantic Hotel in Bristol
#7 Business Hotel in Bristol
#10 Luxury Hotel in Bristol
#12 Family Hotel in Bristol
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bristol Marriott Royal Hotel 4*
Number of rooms: 242
Official Description (provided by the hotel):
With a fabulous location next to Bristol Cathedral and the historic waterfront, the Bristol Marriott Royal Hotel offers ideal accommodations for enjoying England's southwestern charm. From the moment you arrive, our Victorian-style hotel captivates you with polished marble, warm mahogany and gleaming brass. Spacious rooms offer comfortable furnishings, 24-hour room service, and large work areas with high-speed Internet. For an event, choose our ballroom for 260 guests or a smaller meeting room for intimate gatherings. Enjoy an afternoon tea or cocktail at the Club Bar after your stroll from Bristol's historic sites. For dinner and Sunday lunch, the newly refurbished Walters Restaurant, offering locally sourced regional flavours from the South West. Visit our Roman-style leisure club for the perfect retreat - enjoy a refreshing swim, soothing sauna or invigorating workout. When looking for a luxury hotel in southern England, choose the Bristol Marriott Royal Hotel for its friendly staff and modern amenities. ... more   less 
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Also Known As:
Marriott Bristol
Bristol Marriott

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