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“Fabulous hotel and excellent staff”

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Bristol Marriott Royal Hotel
Ranked #14 of 39 Hotels in Bristol
Certificate of Excellence
Level 1 Contributor
3 reviews
“Fabulous hotel and excellent staff”
Reviewed 6 March 2013 via mobile

We often stay in Bristol and this hotel is our favourite, the staff are without exception fantastic, the location is great and the building itself superb.
The breakfast is a splendid buffet style feast with fresh fruit, cheeses and smoked meat as well as the traditional English.
Facilities are good, the pool is in the basement but a good effort has been made to make it a pleasant place to be in.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (425)
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English first
Level 1 Contributor
3 reviews
Reviewed 6 March 2013 via mobile

Went there for my wife's birthday and everything was fantastic the staff were polite rooms excellent and the food was superb an excellent hotel and well worth going in the executive lounge where u get all included drinks

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lukeJack20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London/Worcs
Level 6 Contributor
491 reviews
125 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
Reviewed 6 March 2013

Having enjoyed afternoon tea here previously made a further booking. On arrival someone else was sat at the table which had been reserved for ourselves so had to go into the bar area and share a table. Consulted the booklet of teas and when waitress came to take our order she immediately said 'English Breakfast?' and appeared unsure when we selected teas from the booklet. The tea arrived a long time before the cakes but minus milk. By the time the cakes arrived teapots were empty so had to ask for more hot water. Incorrect wine was served but this was corrected without any fuss.

Our bill was added to the people already seated at the table. There were a lot of staff but most came across as lacking experience and more content to chat to each other at the bar than to serve or clear table. Will not be rushing back.

Room Tip: Only had afternoon tea so cannot comment on rooms.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TraLonW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 March 2013

I have stayed here 4 times in 8 years and never been disappointed. In that time I would guess, and know after this stay, the hotel has seen managers come and go and refurbishment of certain areas. It has a very central location and easy access to surrounding restaurants as well as the quay areas as well as conference venues and college. The rooms are clean well furnished and beds good. Bathrooms vary however never disappoint. The main areas are what you would expect of upper end regional town hotel. All staff were extremely helpful at all times. Breakfast is buffet and as ever tempts you to be over indulgent. Very good egg bar and usual mix of continental. Pool, gym ad jacuzzi very comfortable. It has become my favourite for when in Bristol.

Stayed February 2013
Helpful?
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 March 2013

this hotel is very lovely, clean and offers a good selection of areas to enjoy a drink/snack. flame fires in the evening and secondary glazed areas so not affected by the noise of saturday nights. the hospitality and service experienced by all staff was excellent. very helpful, friendly and polite. the room was extremely comfortable and clean. underground carpark, easy to use and cheap, cost added to bill (£12 for 24 hours). the breakfast time was in high demand and i do not think the seating capacity is adequate, but this was managed very effectively and politely whilst we waited (only for a few minutes), so therefore was not an issue. my only two areas of concern, kitchen staff carrying a see through waste bag of kitchen rubbish through reception, which did not do anything to enhance the pianist and welcome drinks at the time! also, the water in our room was only lukewarm, however, if we had reported it more effectively i am sure that this matter would have attended to. no bathrobes in rooms, so i would ask for them or take your own. location great.

Room Tip: for a quieter room, ask, and this will be considered, we did and it was.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giraffesandpirates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Neots, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 March 2013 via mobile

Wonderful rooms, great breakfast, great location. Couldn't ask for more! The room style is very in keeping with the building. As I was staying for a conference, we had lunch in the restaurant and as I'm gluten free, I'm always apprehensive of buffet lunch but there was a great choice available.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antarctica_addict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
Level 6 Contributor
165 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 26 February 2013

Very handy parking. Very accessible to all the museums. Staff very pleasant. We had a standard room with a roll away bed, this makes the room very small, but still very well appointed. The spa was very busy when we visited. The breakfasts were excellent.

  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claire E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Bristol Marriott Royal Hotel

Property: Bristol Marriott Royal Hotel
Address: College Green, Bristol BS1 5TA, England
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bristol
#6 Romantic Hotel in Bristol
#7 Business Hotel in Bristol
#9 Luxury Hotel in Bristol
#12 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bristol Marriott Royal Hotel 4*
Number of rooms: 242
Official Description (provided by the hotel):
With a fabulous location next to Bristol Cathedral and the historic waterfront, the Bristol Marriott Royal Hotel offers ideal accommodations for enjoying England's southwestern charm. From the moment you arrive, our Victorian-style hotel captivates you with polished marble, warm mahogany and gleaming brass. Spacious rooms offer comfortable furnishings, 24-hour room service, and large work areas with high-speed Internet. For an event, choose our ballroom for 260 guests or a smaller meeting room for intimate gatherings. Enjoy an afternoon tea or cocktail at the Club Bar after your stroll from Bristol's historic sites. For dinner and Sunday lunch, the newly refurbished Walters Restaurant, offering locally sourced regional flavours from the South West. Visit our Roman-style leisure club for the perfect retreat - enjoy a refreshing swim, soothing sauna or invigorating workout. When looking for a luxury hotel in southern England, choose the Bristol Marriott Royal Hotel for its friendly staff and modern amenities. ... more   less 
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Also Known As:
Marriott Bristol
Bristol Marriott

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