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“What a joke!”
Review of Avon Gorge Hotel

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Avon Gorge Hotel
Ranked #33 of 39 Hotels in Bristol
Reviewed 2 May 2014

We
Stayed at this hotel 25-27th April. We saw they had had a recent make over in the bedrooms.
This is where the nice part ends.

After driving from London, we were hungry so we went into the White lion bar which is part of the hotel for some food. We ordered a steak sandwich and a burger one pint of larger and a soft drink £30. The burger was like a piece of old cardboard, really cheap and nasty. My steak sandwich was like a lump of tough grizzle, the only redeeming thing was the bread.

Day 2 we went to the Bridge Café for lunch. Set up to look the part with proper linen etc.. We ordered from the menu, which was described as dressed crab £8.50, what came out was some crab spread on a very small piece of toast with leaves.

Then our mains one Chicken Caesar salad, which was very brown lettuce, very dry chicken and a dressing of very vinegary mayo trying to pass as Caesar dressing it was so thick you had to spread it on you could not dress anything with that. My fish and chips was two pieces of fish fillet tails stuck together and battered. So a lot of skin and very grey fish inside, when I asked the waitress what the fish was she said Haddock. I am a chef in London this grey sloppy skin in batter was not Haddock. We just left the food and the Café.

The hotel is charging Premium prices £300 for 2 nights and a Buffett Breakfast dating back to the 70s and old nasty crockery and metal tea pot that get hot and burn you.

Then They hold £300 on my bank card after I paid in full on departure. They said they would release the money as I paid in full. A week later still no access to this money. spoke to the bank they said the hotel still had the money held,

We travel to a lot of hotels for leisure and would never return here!

  • Stayed: April 2014, travelled as a couple
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2  Thank MrMonkey65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 April 2014

We stayed one night on the way to Cornwall & Tresco . We were blessed with warm sunshine &
the setting overlooking the gorge & the suspension bridge was outstanding . We enjoyed a very
pleasant lunch on the lovely terrace . The hotel is well situated to allow easy visits to SS Great
Britain & historic Bristol; we loved strolling Clifton & her famous Downs . Clifton is vibrant with
many fine restaurants ; in the end we chose The Emperor's Court ( Chinese) which was excellent.
Our room(34) was well appointed & very comfortable with balcony & private garden . The service
was efficient & friendly & the ease of parking was a most surprise !! All in all a most enjoyable stay.

Room Tip: Room 34 or associated rooms offering private balconies & gardens with beautiful views of the Av...
See more room tips
  • Stayed: April 2014, travelled as a couple
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Thank gordonh363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Fantastic position, good rooms, excellent service and pleasant bar, what more does one need.
Good value for money. We stayed B&B and breakfast was more than adequate. For those unfamiliar with driving in Bristol, prepare well in advance, narrow roads, steep hills and a devilish one way system, without care the stay could well include a tour of the City.

  • Stayed: April 2014, travelled with family
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Thank Patrick075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Just spent the weekend in Bristol and spent one night at this hotel. We were on the 3rd floor in a room facing the Clifton Suspension bridge. Fantastic spot to have a hotel and the view from the window was amazing - even though the weather was awful. We stayed in room 330
Our room was nicely decorated and clean. We had a good nights sleep, although the mattress was quite hard. The restaurant was very nice and the food very good. It was nice to be able to walk through to the connecting pub, which has a large terrace overlooking the gorge - would be fantastic on a hot sunny day. We found the staff really pleasant and helpful. We were lucky to be able to park at the front of the hotel, which cost us nothing. There are some parking spaces at the back of the hotel but it is on quite a steep little slope.
Bristol is a great city to visit, with some fantastic buildings. Would stay there again.

Room Tip: Choose a bridge side room. Take your own shower cap/flannel. Definitely use travel bags with wheels...
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  • Stayed: April 2014, travelled as a couple
    • Value
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Thank Brightonsnowlover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014 via mobile

We came here for a weekend away in Bristol and stayed for one night. We upgraded to the superior gorge view room and we're not disappointed. We were put in one of the newly decorated rooms. Very clean and tastefully designed. The bathroom was tiled floor to ceiling and acted as a sort of wet room. There were plenty of amenities including a large tv and we had an excellent view of Clifton Suspension Bridge stretching over the gorge!

The outdoor veranda/garden area was lovely and we enjoyed a few drinks as the sun went down after dinner out and the breakfast in the morning was plentiful and tasty. The staff were lovely and we were made to feel welcome.

The hotel is undergoing gradual refurbishment and if all of the rooms eventually look like ours side then you can't really go wrong for a short retreat.

Stayed: June 2013, travelled as a couple
2  Thank Tomrob17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Great location, disappointing hotel. On entering the bar on a pleasant sunday afternoon, we were confronted by a large group of inebriated yobs, one of whom attempted to dance with me. The singing, shouting and swearing upset people, some with children. These men were clearly there to intimidate and cause disturbance, but the staff did NOTHING despite repeated complaints from the other guests, -getting the ‘manager not available’ and shrugging shoulders treatment. One of them let it slip that ‘they pay good money, so they let them stay’.
Despite the manager telling us the next morning that the issue had been dealt with, we were twice woken in the early hours by groups leaving and chanting and clapping in the street, shrieks from feral women and banging noises which sounded like cars being kicked. How could they allow this in this sort of hotel.? Well, that's because their priority is cash in the til..
Other reviews have suggested that the hotel is only interested in large groups, weddings etc. and it's easy to see why. Pulling pints of lagers for large groups of students and yobs is a priority. Tea on the terrace for the guest is a Do it Yourself affair. Comparing it to a Weatherspoons is an insult to that chain. At least they act like have a duty of care for decent people.
A once ‘Grand’ hotel, that has sadly lost its way, and now in decline through spineless management, and intransigent staff.
My wife would love to write a full and frank complaint to the owners, but I expect it would be intercepted and binned by the manager long before it gets anywhere near them.
What a disgrace

  • Stayed: April 2014, travelled as a couple
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3  Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

A comfortable and clean hotel right next to Clifton suspension bridge. The views from the terrace are amazing.The room we had ( 315) had a gorge and bridge view and was clean and tasteful in decor. Breakfast has everything for you whatever your taste and appetite.

  • Stayed: April 2014, travelled with family
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Thank Hertssunlover2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Avon Gorge Hotel

Address: Sion Hill | Clifton, Bristol BS8 4LD, England
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Bristol
Price Range: £83 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Avon Gorge Hotel 3*
Number of rooms: 75
Official Description (provided by the hotel):
Settings rarely come like this: nestled in the heart of Clifton Village, Bristol the Avon Gorge Hotel offers a unique location for any trip to Bristol or tour of the West Country. This historic hotel offers unparalleled views of Brunel's Grade One listed Clifton Suspension Bridge, said to be one of the world's greatest bridges. Boasting fantastic panorama, the hotel is also in a very central position for both business and leisure trips alike, with Bristol City Centre within walking distance. The views don't stop here, from the popular Bridge Cafe and White Lion Bar, with an extensive all weather terrace area, enjoy the spectacular panorama of Somerset and the southern areas of Bristol. By foot discover some of the country's finest architecture in the surrounding area of Clifton; it's just on your door step. ... more   less 
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Also Known As:
Avon Gorge Bristol
Hotel Avon Gorge

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