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“Enjoyable stay”

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Bristol Marriott Hotel City Centre
Ranked #20 of 39 Hotels in Bristol
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Enjoyable stay”
Reviewed 17 August 2014

Stayed at this hotel this weekend. The staff were extremely helpful and friendly. A good hotel for shopping at Cabot Circus. Within walking distance of Broadmead shopping centre. A very nice hotel. We will definitely visit again.

Room Tip: Choose a room at the front of the building
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  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 19 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are so pleased that you enjoyed your stay with us and that you will return to the hotel when you are next in the Bristol area.

We hope that we will welcome you back to our hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (441)
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Dudley, United Kingdom
Level 6 Contributor
248 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 17 August 2014

Stayed here for a week end, the hotel is in a good position, very close to the shopping mall, the staff were very helpful and friendly, the room was clean and the bed very comfortable.
The air conditioning in the the room however was a little on the noisy side, but the hotel had excellent facilities, pool, sauna, steam room and gym along with an excellent bar.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Steve57C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 19 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are so pleased to hear that, overall, you had an enjoyable stay with us.

Please be advised that we are currently in the process of replacing our air conditioning units in all of our bedrooms. This will result in quieter units that produce either hot or cold air at a much faster rate than the ones that we currently have in our bedrooms.

We hope that we will welcome you back to our hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 August 2014

I have always been somewhat cynical of chain hotels in city centres. Boy how good was this one, a revelation, the centre of the city, a car park within touching distance, a great welcome, a comfortable room added to the best breakfast I have had in a chain for many a long day. Well done Marriott.

Room Tip: Smile at reception even if you feel jaded particularly as we arrived late morning which was sometime...
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  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 18 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are so pleased that you enjoyed your stay at our hotel.

We very much hope that we will welcome you back to our hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 5 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 August 2014 via mobile

Very enjoyable stay here. Conveniently located in the very centre with shops and restaurants just a stones throw away. I found all staff to be pleasant and helpful. Particularly in the restaurant. There was slight glitch at check in but we were given a free upgrade as a result which was lovely. The room was comfortable and spacious with a nice view. Breakfast was fresh tasting despite it being a buffet and there was a variety of choices. Would happily recommend and stay again.

Stayed August 2014, travelled as a couple
Helpful?
Thank Gooigiell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 18 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are so pleased to hear that you had an enjoyable stay with us and that you would recommend our hotel to others travelling to Bristol.

We very much hope that we will welcome you back to our hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palm Bay, Florida
Level 1 Contributor
3 reviews
Reviewed 15 August 2014

Great experience. My first time in England and the check in staff was exceptional. Took my luggage to the room for me. Room was very clean and quite comfortable. Conveniently located within walking distance from shopping area. Walter Bustini was a gem and a sweetheart. Very friendly and helpful. Bobby Kenneth was also great. Overall a very good experience.

Room Tip: Top floors
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank cloaf102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 18 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are delighted to read that you had an enjoyable stay with us.

Your very kind comments about our hosts have been shared with our management team to ensure that they are properly recognised for your feedback.

We very much hope that we will welcome you back to our hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

We had the pleasure of staying here during the harbour side festival this year & we could not have chosen a better hotel!
Located just within walking distance of the centre of Bristol, everything was accessible by foot, which was important for me as I have difficulty walking long distances.
From booking in to leaving we felt very comfortable here, the staff are wonderfully hospitable and helpful, the rooms well decorated and the beds are as comfortable as clouds! ( I can only imagine!)
We upgraded to an executive room at check in as the lovely girl at reception told us there were rooms available for only an extra £30 and we were not disappointed! The room had a wonderful view and we had lounge access with our door key where we could enjoy drinks, canapes & thankfully at the time, air conditioning! With no more money spent! WOW!
We had an exceptional breakfast and the staff did not blink an eye when I asked for some extras!
We didn't eat from the restaurant, but the menu did look very good, so maybe next time, and there will be!!
All in all a very enjoyable stay!

Room Tip: we had a park view room on the 10th floor, very quiet!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank alex z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 15 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. We are so pleased to read that you had an enjoyable stay with us and that you will be returning to the hotel when you are next in the Bristol area.

We hope to welcome you back to the hotel again soon, and if I can be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 12 August 2014

Stayed here for one night with three children. The room was very basic and not at all luxurious or comfortable I expected more from a four star. Ordered sandwiches with room services which were not that nice and very expensive, breakfast was a buffet but the quality of the food was not very good. Wifi charges apply to use in bedrooms and the parking was £14 a night. Don't think we will be visiting again.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Sam R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott Bristo... C, Guest Relations Manager at Bristol Marriott Hotel City Centre, responded to this review, 13 August 2014
Thank you for your review following your recent stay here at the Bristol Marriott Hotel City Centre. Please accept our sincere apologies that your stay did not meet with your expectations of a 4 star hotel.

In reference to the Internet, please be advised that our Internet is complimentary in all of our public areas. With regards to Internet in guest bedrooms, the charges are dictated to us by our provider to ensure that our guests experience high speed and high security Internet access. In relation to car parking, the prices are dictated to us by the NCP and as much as we try to offer our guests a discounted parking rate, we are unable to control the prices.

We do hope that we will have the opportunity to welcome you back to our hotel and restore your faith in the Bristol Marriott Hotel City Centre. If I can every be of any assistance with future arrangements, please do not hesitate to contact me.

Kind Regards
Holly Garnett
Guest & Event Services Manager
holly.garnett@marriotthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bristol Marriott Hotel City Centre

Property: Bristol Marriott Hotel City Centre
Address: 2 Lower Castle Street | Old Market, Bristol BS1 3AD, England
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Bristol
#8 Business Hotel in Bristol
#9 Romantic Hotel in Bristol
#12 Luxury Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bristol Marriott Hotel City Centre 4*
Number of rooms: 294
Official Description (provided by the hotel):
On the doorstep of the Bristol Marriott Hotel City Centre, Cabot Circus Shopping Centre stands proud. With over 120 stores, including Harvey Nichols, House of Fraser to name a few. This fantastic destination places Bristol firmly in the spotlight. Experience a wonderful mix of traditional and modern Bristol at the exquisite Bristol Marriott Hotel City Centre. Our luxury hotel in southern England pampers the most discerning travelers. Located in the city centre close to businesses, shopping centres and area attractions, Marriott offers spacious rooms with air conditioning, high-speed Internet access, and 24-hour room service. Our Terrace Grill restaurant features a wonderful selection of international cuisine and fine wines and our Coffee Shop offers breakfast and lunch in a relaxed setting. Renowned as one of the largest conference centres in southwest England, the Marriott hotel - along with our superb catering and experienced staff - creates wedding ceremonies and conferences in great style. ... more   less 
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Also Known As:
Marriott Bristol
Bristol Marriott

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