We recently stayed overnight here en-route to Wales for a family holiday. I was not expecting very much from a city-centre chain hotel, but it was a really pleasant surprise.
The check-in staff were excellent, the concierge very kindly gave my children some colouring books and pens to keep them occupied, and the room itself was spacious, with an excellent view across the city centre.
We decided to dine in the hotel restaurant - and despite having two small children with us, the staff here could not have been more helpful and attentive.
We had a similar experience at breakfast.
If only all 4* hotels were of a similar standard.
- Free Wifi