We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Bristol City Centre
Ranked #2 of 38 Hotels in Bristol
Certificate of Excellence
Mold, United Kingdom
Level 6 Contributor
303 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Great staff”
Reviewed 3 April 2014

The rooms are really good and the dining room is very nice with a good menu choice.
The staff are excellent - very helpful without exception.
Conference support spot on too.
Of course with a city centre location you do get night time traffic noise.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillB_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 8 April 2014
Hi BillB
What a great review!

We are always grateful to receive feedback, and comments like ‘The staff are excellent - very helpful without exception’ are greatly appreciated. I have shared your comments back with the whole team.

I hope to welcome you back to the hotel very soon

Thank you and take care.
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,287 reviews from our community

Traveller rating
    658
    446
    128
    29
    26
See reviews for
196
411
60
350
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Level 1 Contributor
1 review
Reviewed 2 April 2014

We would just like to say THANK YOU SO MUCH for such an amazing wedding! It was a lovely lovely day and everything went perfectly.

First we would like to thank your lovely staff, they were so helpful and assisted every need that we had. They were prompt, polite and very efficient.

The food was absoultely amazing and everyone said how lovely it tasted, the presentation was beautiful and it came lovely and hot! Very very tasty! Im very sure that people will want to come back for food again! Definately recommendations to your chef! It was outstanding.

The room looked perfect and a special thanks to Tiago for helping us the night before, going through the days itinery and making sure everything was perfect for us! There's no doubt your staff work tirelessly to make everything perfect! So special thanks to Tiago and Tom and the many other staff who served us.

A special thank you to the DJ who played all the music we asked for and got the party going! We will definately be recomending him to others! So please give thanks to him on behalf of us.

And the room was amazing! So clean, and beautifully decorated! It was complete luxury and we couldnt have asked for a more beautiful room to relax in after our special day!

The day went so smoothly and without fault! And it was the best day of our lives!

And finally a massive thanks and recommendation to Marine, our wedding events coordinator at the Holiday Inn! She helped us along the whole journey and made the day so special for us! We cant express to her how much we thank her for all her help and kindess! She is truely a lovely and remarkable lady and we thank you so much!

Best wishes to you all and thank you so much for the amazing day and making the day not only special for us, but also to our family and friends!

All our love and gratefulness,
Mr and Mrs Lukman!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SophieLukman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 8 April 2014
Hi MRS Lukman!!!

We are truly humbled by your glowing review & I am so proud of the team for making your special day the success it was.

I have passes on your comments to all the staff involved in the event, Including Tiago, Marine, Tom and Kevin our chef. They like me were blown away by your kind words.

All the team at the Holiday Inn Bristol City Centre would like to extend our congratulations to the happy couple, and wish you both a happy future together.

Thank you and take care
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
Reviewed 26 March 2014

Great hotel, friendly staff, lovely rooms, fantastic location, can't fault it really although it's pretty expensive in the bar. I would definitely recommend it for a stay in a beautiful city! St nicks market is a must for anyone.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 28 March 2014
Hi John C
What a great review!
“Great hotel, friendly staff, lovely rooms, fantastic location, can't fault it really” These are the words we love to hear as a team!
I have shared your comments with the whole team, as we really appreciate feedback.
I really hope to welcome you back to Bristol in the near future.
Thank you & Take care
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level 5 Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 March 2014

We would like to thank ALL staff for making our son's wedding such a spectacular success.

Service, food, ambiance, love and care were all evident. Everything we asked for was accomplished with smooth efficiency on the day. Everyone, without exception, complimented the reception & evening buffet. Food was well cooked, plenty of everything, served on hot plates, and obviously prepared well – even down to the freshly baked, hot crusty bread rolls served with room temperature butter (I hate being given frozen pats of butter which takes an age to thaw out properly before you can spread it)!

Yes, we had a few hiccups getting everything sorted but who doesn’t when trying to arrange a wedding? – communication (from all sides) is essential to make sure any plan succeeds. The actual day was everything parents could wish for and you certainly pulled out all the stops!

Thank you once again – your Wedding Packages are proof that weddings don’t need to bankrupt parents!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcticker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 28 March 2014
Hi Dcticker


What a fantastic review, this is what make us love our Job and I’m so proud of the team for making your son’s wedding such a memorable day


I have passed your comments and thanked them personally for all their hard work to make the day a success and memorable.

We would also like to extent our congratulations to the happy couple from all of the team here at the Holiday Inn Bristol City Centre.


Thank you and take care.
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed 23 March 2014

I first stayed here in November 2012, then in the spring of last year and I'm staying again at the end of this month.

The hotel is clean and well kept, which is always a plus when looking for somewhere to stay. Beds are big and comfortable, as are the rooms. The showers are fantastic, as is the bath.

Reception staff were great on both occasions, even checking to see if my room was ready when I tried to check in an hour too early on my second stay. They were also quick to change my room when I pointed out the room I had been allocated was not the room I booked.

I have had drinks in the bar on both stays, the bar staff always friendly and chatty. It's a great area to sit and just watch Bristol go by through the huge glass front of the hotel.

I've not eaten here though, always choosing to go across to Cabot Circus and visiting the many restaurants they have there. For my next visit I decided that I would stay and eat at the hotel, even if it was only breakfast. When booking on the IHG website I didn't have to option to include breakfast with my reservation (it doesn't seem to be available when booking on a 21 day advance tariff), but after going on to the Holiday Inn Bristol City Centre's own website I found a special offer for breakfast. Two adults can enjoy breakfast for just £15 instead of around £13pp. Bargain I thought, so contacted the hotel to see if I need to book in advance only to be told that there was no such offer available and that breakfast, if bought in advance was £10pp. Doesn't seem like such a good start to my next break here!

Room Tip: If you can, always choose a room type to the front of the hotel. It may cost you a little more but t...
See more room tips
  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Whatsagoodname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 28 March 2014
Hi Whatsagoodname

Really glad that you’ve enjoyed your stays with us, and have chosen to come back. I’ve shared your feedback with the team, as we love to receive it.
Lots of our guests enjoy sitting watching the world go by of an evening with the views of Bristol, as well as taking our scenic lifts to get a view across the whole city.
I’m sorry that we have different information on the website. I am looking at getting this rectified as a matter of urgency.
When you arrive please ask for me so I can thank you in person.
Thank you and take care
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level 5 Contributor
86 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 22 March 2014

I havent stayed in here for over a year with my company having tended to book me into the Mercure Holland House, but I was back in March and again found the hotel to be fantastic and a lot better than Mercure (which wasnt too bad itself)

The rooms are what you would expect from a brand higher up than Holiday Inn, massive bed, very comfortable, big tv, wonderful bathroom (some with bath, some just walk in shower) soft towels instead of sandpaper towels, great area to work in also.

The standard has not dropped at all since my previous stay in 2012 which has to be commended, same applies to the staff who were very helpful

Anyone considering this hotel please dont think its a standard holiday inn as its way above that standard.

Only negative is that the room rates are a bit more expensive than other hotels in Bristol

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 28 March 2014
Hi Jason M
What a great review! I’m really glad that you have come back to us and that you said “The standard has not dropped at all since my previous stay in 2012”
I’ve shared your review with the team, and like me they were excited with your kind words.
I really look forward to welcoming you back very soon.
Thank you and take care
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton Abbot, United Kingdom
Level 4 Contributor
46 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 March 2014 via mobile

Just a one night stay. Excellent. Top floor smoking room with balcony, large well-equipped room, modern and nicely decorated. Very good breakfast. Great bar, not expensive. Room rates not cheap though, but you get what you pay for! Highly recommended.

Stayed March 2014, travelled solo
Helpful?
Thank CottonZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BRSCC-FOM1, Manager at Holiday Inn Bristol City Centre, responded to this review, 21 March 2014
Hi CottonZ
What a great review. I’m really glad that you enjoyed your stay with us. I always pass on the comments to the team as they love to hear the feedback.
We pride ourselves on our rooms and service, and love that you found them excellent. I really look forward to welcoming you back very soon.
Thank you and take care.
Neil Parry
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bristol hotels
0.7 mi away
The Bristol
The Bristol
#3 of 38 in Bristol
3,577 reviews
0.0 mi away
Hampton by Hilton Bristol City Centre
0.7 mi away
Bristol Marriott Royal Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Premier Inn Bristol City Centre (Lewins Mead) Hotel
0.6 mi away
Radisson Blu Hotel, Bristol
0.8 mi away
DoubleTree by Hilton Hotel Bristol City Centre
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Bristol City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Bristol City Centre

Property: Holiday Inn Bristol City Centre
Address: Bond Street, Bristol BS1 3LE, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Bristol
#3 Business Hotel in Bristol
#4 Romantic Hotel in Bristol
#5 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Bristol City Centre 4*
Number of rooms: 155
Official Description (provided by the hotel):
Bristol's newest hotel located on Bond Street in the city centre. Opposite Cabot and Broadmead shopping centre, an ideal location for all of the city centre activities and attractions. This new hotel has been completed to a very high modern standard with Standard, Superior, Deluxe, Executive and Suite bedrooms. The Spot restaurant provides excellent food at value prices or try the 7evern bar for drinks or bar food. 1/2hr free internet for all hotel guests with reduced price parking in the NCP car park under the hotel. 7 flexible conference and banqueting rooms are also available. This hotel prides itself on ensuring that the guests are the main focus and the hotel team will go out of their way to ensure that a great experience is offered. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Ebookers, Booking.com, Priceline, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Holiday Inn Bristol City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Bristol City Centre Hotel Bristol

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing