Not the 4* experience I'm used to having.
More shabby than chic. Messy hallways, slamming doors, dated rooms (1970s mirrored headboard anyone?), squeaky wooden floor (drag that chair, hear it screech), thin walls (listen to your neighbour's bodily functions and /or furniture fandango), nod off to the pubs kicking out and if you manage to get some kip, wake up to rattling wheeled bins or commuter traffic on the bridge.
On a plus, there was plenty of hot water for a bath.
If you want a good night, go to the Premier Inn a few doors down. There they have a good night guarantee.
I would comment on the food but the one time I went to the restaurant (7pm), I was informed that due to table of 15 (dont know if they were guests) the kitchen was shut. Even for just a bowl of soup!
On a positive, the hotels location meant that there were plenty of decent restaurants and pubs nearby so eat out instead.
Stay, don't stay. Take your chance on other reviews. Or wait for the impending refurb.
Whatever, I wouldn't recommend this hotel to family, friends, colleagues or strangers.More
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